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McAfee Total Protection suite 2008, 2009 - MAJOR FLAW

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#1 Westchase


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Posted 01 September 2009 - 10:31 AM

This is one of the major flaws with McAfee Total Protected which, as of Aug 2009, still remains to be an issue for many owners. There was some conversation among McAfee forum administrators that the ability to manage the “Trusted Programs” list would be added (back) to their Total Protection suite, prior to the release of Microsoft IE 8. Obviously, McAfee did not keep that promise.

Without this ability, McAfee *will* mark legitimate applications (files / programs) as POTENTIALLY UNWANTED PROGRAMS (PUP) and thereby quarantine them … rendering your apps useless.

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#2 RedDawn


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Posted 01 September 2009 - 01:44 PM

Although McAfee's (home) products lack an Exclusion or “Trusted Programs” option, you do have the option to upload the False Positive to McAfee's labs, where if the file is determined legit, you will most likely be supplied with an EXTRA.DAT to cover the FP until McAfee's main database is officially updated. They are usually pretty quick to respond and you should receive the EXTRA.DAT within a couple of hours.

I've had very few FP's with McAfee in 3 years of use and I'm a fairly heavy computer user. They have quite a low level of FP detections compared to some other Antivirus vendors.

AVG had one such (fairly big) FP just the other day.

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