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Check if clean - previously infected


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2 replies to this topic

#1 simlan

simlan

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  • 1 posts
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  • Local time:10:03 AM

Posted 31 August 2009 - 07:46 PM

Hi, hoping someone can help.

Workmate's computer, has brought it in this morning - apparently he and his flatmate think they have it sorted now after some infection.

Just hoping someone has the time to double check the logs attached.


DDS (Ver_09-07-30.01) - NTFSx86
Run by Administrator at 9:57:13.31 on Tue 09/01/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2813.2220 [GMT 10:00]

AV: avast! antivirus 4.8.1351 [VPS 090831-0] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\System32\svchost.exe -k Cognizance
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\Ati2evxx.exe
c:\Program Files\Hewlett-Packard\IAM\Bin\AsGHost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\AccelerometerSt.Exe
C:\Program Files\ActivIdentity\ActivClient\accrdsub.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\ActivIdentity\ActivClient\acevents.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
svchost.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
c:\Program Files\ActivIdentity\ActivClient\accoca.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\WINDOWS\system32\agrsmsvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com.au/
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Credential Manager for HP ProtectTools: {df21f1db-80c6-11d3-9483-b03d0ec10000} - c:\program files\hewlett-packard\iam\bin\ItIEAddIn.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [MsnMsgr] "c:\program files\msn messenger\MsnMsgr.Exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AccelerometerSysTrayApplet] c:\windows\system32\AccelerometerSt.Exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [accrdsub] "c:\program files\actividentity\activclient\accrdsub.exe"
mRun: [PTHOSTTR] c:\program files\hewlett-packard\hp protecttools security manager\PTHOSTTR.EXE /Start
mRun: [CognizanceTS] rundll32.exe c:\progra~1\hewlet~1\iam\bin\ASTSVCC.dll,RegisterModule
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [Cpqset] c:\program files\hewlett-packard\default settings\cpqset.exe
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [MSPY2002] c:\windows\system32\ime\pintlgnt\ImScInst.exe /SYNC
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
mRun: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1240292505527
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl.sun.com/webapps/download/AutoDL?BundleId=29223
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: {24FB3E2C-9F5D-4BE9-BAFB-ED67017B717F} = 203.2.193.67 202.135.30.4
Notify: ackpbsc - c:\windows\system32\ackpbsc.dll
Notify: acunlock - c:\program files\actividentity\activclient\acunlock.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: OneCard - c:\program files\hewlett-packard\iam\bin\ASWLNPkg.dll
AppInit_DLLs: APSHook.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli ASWLNPkg

============= SERVICES / DRIVERS ===============

R0 ahcix86;ahcix86;c:\windows\system32\drivers\ahcix86.sys [2008-6-27 174600]
R0 Amddfltr;Amd Disk Lower Filter Driver;c:\windows\system32\drivers\Amddfltr.sys [2008-6-27 15416]
R0 SafeBoot;SafeBoot;c:\windows\system32\drivers\SafeBoot.sys [2008-5-31 108752]
R0 SbAlg;SbAlg;c:\windows\system32\drivers\SbAlg.sys [2008-5-31 51376]
R0 SbFsLock;SbFsLock;c:\windows\system32\drivers\SbFsLock.sys [2008-5-31 12928]
R0 SFAUDIO;Sonic Focus DSP Driver;c:\windows\system32\drivers\sfaudio.sys [2008-3-28 24064]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-8-31 114768]
R1 RsvLock;RsvLock;c:\windows\system32\drivers\rsvlock.sys [2008-5-31 12496]
R2 accoca;ActivClient Middleware Service;c:\program files\actividentity\activclient\accoca.exe [2007-5-16 182576]
R2 ASBroker;Logon Session Broker;c:\windows\system32\svchost.exe -k Cognizance [2004-8-4 14336]
R2 ASChannel;Local Communication Channel;c:\windows\system32\svchost.exe -k Cognizance [2004-8-4 14336]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-8-31 20560]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-8-31 138680]
R2 HpFkCryptService;Drive Encryption Service;c:\program files\hewlett-packard\drive encryption\HpFkCrypt.exe [2008-5-31 256512]
R2 VMCService;Vodafone Mobile Connect Service;c:\program files\vodafone\vodafone mobile connect\bin\VMCService.exe [2008-7-4 14336]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-8-31 254040]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-8-31 352920]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-6-27 193840]
S0 noohojo;noohojo;c:\windows\system32\drivers\fcrih.sys --> c:\windows\system32\drivers\fcrih.sys [?]
S2 HP ProtectTools Service;HP ProtectTools Service;c:\program files\hewlett-packard\hp protecttools security manager\PTChangeFilterService.exe [2008-6-3 18944]

=============== Created Last 30 ================

2009-08-31 15:17 1,060,864 a------- c:\windows\system32\MFC71.dll
2009-08-31 13:50 <DIR> --d----- c:\program files\ESET
2009-08-31 13:25 <DIR> --d----- c:\windows\pss
2009-08-31 13:13 <DIR> --ds---- C:\ComboAAAFix
2009-08-31 12:48 116,224 a------- c:\windows\system32\dllcache\xrxwiadr.dll
2009-08-31 12:48 23,040 a------- c:\windows\system32\dllcache\xrxwbtmp.dll
2009-08-31 12:48 18,944 a------- c:\windows\system32\dllcache\xrxscnui.dll
2009-08-31 12:47 27,648 a------- c:\windows\system32\dllcache\xrxftplt.exe
2009-08-31 12:47 4,608 a------- c:\windows\system32\dllcache\xrxflnch.exe
2009-08-31 12:46 99,865 a------- c:\windows\system32\dllcache\xlog.exe
2009-08-31 12:46 16,970 a------- c:\windows\system32\dllcache\xem336n5.sys
2009-08-31 12:46 19,455 a------- c:\windows\system32\dllcache\wvchntxx.sys
2009-08-31 12:46 12,063 a------- c:\windows\system32\dllcache\wsiintxx.sys
2009-08-31 12:46 154,624 a------- c:\windows\system32\dllcache\wlluc48.sys
2009-08-31 12:46 34,890 a------- c:\windows\system32\dllcache\wlandrv2.sys
2009-08-31 12:46 771,581 a------- c:\windows\system32\dllcache\winacisa.sys
2009-08-31 12:44 687,999 a------- c:\windows\system32\dllcache\usrwdxjs.sys
2009-08-31 12:43 50,176 a------- c:\windows\system32\dllcache\umaxp60.dll
2009-08-31 12:42 230,912 a------- c:\windows\system32\dllcache\tosdvd03.sys
2009-08-31 12:41 28,384 a------- c:\windows\system32\dllcache\sym_hi.sys
2009-08-31 12:40 19,072 a------- c:\windows\system32\dllcache\sparrow.sys
2009-08-31 12:39 28,160 a------- c:\windows\system32\dllcache\sm91w.dll
2009-08-31 12:38 6,784 a------- c:\windows\system32\dllcache\serscan.sys
2009-08-31 12:37 41,216 a------- c:\windows\system32\dllcache\s3mt3d.sys
2009-08-31 12:36 3,328 a------- c:\windows\system32\dllcache\qv2kux.sys
2009-08-31 12:35 92,416 a------- c:\windows\system32\dllcache\phildec.sys
2009-08-31 12:34 20,480 a------- c:\windows\system32\dllcache\ovcomc.dll
2009-08-31 12:33 126,080 a------- c:\windows\system32\dllcache\nm5a2wdm.sys
2009-08-31 12:32 103,296 a------- c:\windows\system32\dllcache\mtxvideo.sys
2009-08-31 12:31 47,616 a------- c:\windows\system32\dllcache\memgrp.dll
2009-08-31 12:30 37,376 a------- c:\windows\system32\dllcache\kousd.dll
2009-08-31 12:29 61,952 a------- c:\windows\system32\dllcache\icam4ext.dll
2009-08-31 12:28 67,167 a------- c:\windows\system32\dllcache\hsf_bsc2.sys
2009-08-31 12:27 10,624 a------- c:\windows\system32\dllcache\gameenum.sys
2009-08-31 12:26 45,568 a------- c:\windows\system32\dllcache\esunib.dll
2009-08-31 12:25 55,999 a------- c:\windows\system32\dllcache\el556nd5.sys
2009-08-31 12:24 256,512 a------- c:\windows\system32\dllcache\devcon32.dll
2009-08-31 12:23 15,872 a------- c:\windows\system32\dllcache\chgport.exe
2009-08-31 12:22 37,568 a------- c:\windows\system32\dllcache\avmwan.sys
2009-08-31 12:21 66,048 a------- c:\windows\system32\dllcache\s3legacy.dll
2009-08-31 12:21 19,968 a------- c:\windows\system32\dllcache\inetsloc.dll
2009-08-31 12:21 7,680 a------- c:\windows\system32\dllcache\inetmgr.exe
2009-08-31 12:21 169,984 a------- c:\windows\system32\dllcache\iisui.dll
2009-08-31 12:21 14,336 a------- c:\windows\system32\dllcache\iisreset.exe
2009-08-31 12:21 5,632 a------- c:\windows\system32\dllcache\iisrstap.dll
2009-08-31 12:21 6,144 a------- c:\windows\system32\dllcache\ftpsapi2.dll
2009-08-31 12:21 94,720 a------- c:\windows\system32\dllcache\certmap.ocx
2009-08-31 11:52 <DIR> a-dshr-- C:\cmdcons
2009-08-31 11:20 <DIR> --d----- c:\program files\trend micro
2009-08-31 09:12 <DIR> --d----- c:\windows\system32\dllcache\cache
2009-08-31 08:48 <DIR> --ds---- C:\AAAAACombo-Fix
2009-08-31 08:10 <DIR> --d----- c:\docume~1\admini~1\applic~1\Malwarebytes
2009-08-30 15:10 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-30 15:10 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-30 15:10 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-08-30 15:10 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-08-30 14:23 <DIR> --d----- c:\program files\CleanUp!
2009-08-29 22:04 <DIR> --d----- c:\program files\dhdcgn
2009-08-22 19:14 1,089,593 -------- c:\windows\system32\dllcache\ntprint.cat
2009-08-22 19:10 268 a---h--- C:\sqmdata05.sqm
2009-08-22 19:10 244 a---h--- C:\sqmnoopt05.sqm
2009-08-20 12:17 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Vodafone
2009-08-20 12:17 <DIR> --d----- c:\program files\Vodafone
2009-08-20 11:59 <DIR> --d----- c:\windows\system32\XPSViewer
2009-08-20 11:58 <DIR> --d----- C:\617909acc79ea5700c5f
2009-08-20 11:58 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-08-20 11:58 1,676,288 -------- c:\windows\system32\dllcache\xpssvcs.dll
2009-08-20 11:58 597,504 -------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-20 11:58 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-08-20 11:58 575,488 -------- c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-20 11:58 117,760 -------- c:\windows\system32\prntvpt.dll
2009-08-20 11:58 89,088 -------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-16 13:34 101,376 a----r-- c:\windows\system32\drivers\ewusbmdm.sys
2009-08-15 17:07 <DIR> --d----- c:\windows\system32\appmgmt
2009-08-14 16:37 <DIR> --d----- C:\put stuff here

==================== Find3M ====================

2009-08-05 19:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-05 19:01 204,800 a------- c:\windows\system32\dllcache\mswebdvd.dll
2009-07-19 23:18 5,937,152 a------- c:\windows\system32\dllcache\mshtml.dll
2009-07-19 23:18 5,937,152 a------- c:\windows\system32\dllcache\cache\mshtml.dll
2009-07-19 18:48 11,067,392 -------- c:\windows\system32\dllcache\ieframe.dll
2009-07-18 05:01 58,880 a------- c:\windows\system32\dllcache\atl.dll
2009-07-18 05:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 10,841,088 a------- c:\windows\system32\dllcache\wmp.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\dllcache\wmpdxm.dll
2009-07-10 23:27 1,315,328 a------- c:\windows\system32\dllcache\msoe.dll
2009-07-03 21:01 173,056 a------- c:\windows\system32\dllcache\ie4uinit.exe
2009-06-25 18:25 730,112 a------- c:\windows\system32\lsasrv.dll
2009-06-25 18:25 730,112 a------- c:\windows\system32\dllcache\lsasrv.dll
2009-06-25 18:25 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 18:25 301,568 a------- c:\windows\system32\dllcache\kerberos.dll
2009-06-25 18:25 147,456 a------- c:\windows\system32\schannel.dll
2009-06-25 18:25 147,456 a------- c:\windows\system32\dllcache\schannel.dll
2009-06-25 18:25 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 18:25 136,192 a------- c:\windows\system32\dllcache\msv1_0.dll
2009-06-25 18:25 56,832 a------- c:\windows\system32\secur32.dll
2009-06-25 18:25 56,832 a------- c:\windows\system32\dllcache\secur32.dll
2009-06-25 18:25 54,272 a------- c:\windows\system32\wdigest.dll
2009-06-25 18:25 54,272 a------- c:\windows\system32\dllcache\wdigest.dll
2009-06-24 21:18 92,928 a------- c:\windows\system32\dllcache\ksecdd.sys
2009-06-17 00:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-17 00:36 119,808 a------- c:\windows\system32\dllcache\t2embed.dll
2009-06-17 00:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-17 00:36 81,920 a------- c:\windows\system32\dllcache\fontsub.dll
2009-06-12 22:31 80,896 a------- c:\windows\system32\tlntsess.exe
2009-06-12 22:31 80,896 a------- c:\windows\system32\dllcache\tlntsess.exe
2009-06-12 22:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-12 22:31 76,288 a------- c:\windows\system32\dllcache\telnet.exe
2009-06-11 00:13 84,992 a------- c:\windows\system32\dllcache\avifil32.dll
2009-06-11 00:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 16:14 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-10 16:14 132,096 a------- c:\windows\system32\dllcache\wkssvc.dll
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\dllcache\lhmstscx.dll
2009-06-10 09:19 2,066,432 -------- c:\windows\system32\dllcache\mstscax.dll
2009-06-04 05:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-04 05:09 1,291,264 a------- c:\windows\system32\dllcache\quartz.dll

============= FINISH: 9:57:48.21 ===============

Attached Files



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#2 thcbytes

thcbytes

  • Malware Response Team
  • 14,790 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:07:03 PM

Posted 15 September 2009 - 10:26 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Proud member - Unified Network of Instructors and Trained Eliminators
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I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

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#3 teacup61

teacup61

    Bleepin' Texan!


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Posted 24 September 2009 - 03:19 PM

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Error reading poptart in Drive A: Delete kids y/n?




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