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explorer.exe not loading

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#1 buddyclm


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Posted 31 August 2009 - 02:22 PM

I have a computer that only loads to wallpaper and mouse pointer. The desktop icons and task bar are not visible. I can hit control, alt, del and look at the processes and applications running and explorer.exe is not listed. I can see the contents of the hard drive by telling it I want to open a new application. I think the computer has infections, but I can't get any of the anti-virus or spyware removal programs to load because of explorer.exe not running. I have tried to start it manually, and I get the following error: Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I have tried in normal mode and in safe mode, both with the same results. Safe mode boots the same as normal mode. In both boot methods, I am logging in as admin. Any help or ideas would be greatly appreciated.

Chris (buddyclm)

Edited by The weatherman, 31 August 2009 - 04:27 PM.
Moved from XP to a more appropriate forum. Tw

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