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Stubborn Rootkit won't go away!


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7 replies to this topic

#1 seminolegirl850

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Posted 31 August 2009 - 02:08 PM

Recently removed a Rootkit from my computer (or I thought I had). MBAM scan keeps finding and removing, yet computer is still not functioning properly. Myspace redirects to ask.com and internet runs extremely slowly. I attempted to restore computer to two separate restore dates and it will not restore. What should I do? I'll include the MBAM and RootRepeal scan logs:

Malwarebytes' Anti-Malware 1.40
Database version: 2722
Windows 5.1.2600 Service Pack 3

8/31/2009 2:04:57 PM
mbam-log-2009-08-31 (14-04-57).txt

Scan type: Full Scan (A:\|C:\|D:\|E:\|)
Objects scanned: 161607
Time elapsed: 1 hour(s), 8 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\vsfocevpyfrbnb (Rootkit.TDSS) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\skynetpyvbqiem (Rootkit.TDSS) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)


RootRepeal:
ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/08/31 14:32
Program Version: Version 1.3.3.0
Windows Version: Windows XP SP3
==================================================

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\WINDOWS\SoftwareDistribution\DataStore\Logs\tmp.edb
Status: Invisible to the Windows API!

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#2 boopme

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Posted 31 August 2009 - 03:40 PM

Hello can you rerun Rootrepeal and this time under Scan select ONLY the FILES .

Edited by boopme, 31 August 2009 - 03:41 PM.

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#3 seminolegirl850

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Posted 31 August 2009 - 08:21 PM

Hi, thanks for getting back to me so promptly! I ran the RootRepeal scan, clicked on ONLY the FILES, and this is what I got:

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/08/31 21:00
Program Version: Version 1.3.3.0
Windows Version: Windows XP SP3
==================================================

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

==EOF==

What next?

#4 boopme

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Posted 31 August 2009 - 09:00 PM

Hi,you're welcome. That's a good sign. Let's see what else may be here.

Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 seminolegirl850

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Posted 01 September 2009 - 09:28 AM

I already have SAS and ATF Cleaner on my computer. After 3 unsuccessful attempts, I was able to update SAS in normal mode. When I attempted to reboot the computer in Safe Mode, I got the blue screen of death, and this message: "A problem has been detected and Windows has shut down to prevent damage to your computer." What should I do now?

#6 boopme

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Posted 01 September 2009 - 10:12 PM

You will need to run HJT/DDS.
Please follow this guide. go and do steps 6 and 7 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 seminolegirl850

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Posted 02 September 2009 - 11:16 AM

Okay, I followed the directions, ran the DDS and RootRepeal scans, posted in HiJackThis and attached the logs. We'll see how it goes. Thanks for all of your assistance!

#8 boopme

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Posted 02 September 2009 - 12:01 PM

Ok, looks good and you are welcome.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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