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please help with hijackthis log and malware removal


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9 replies to this topic

#1 thuandang

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Posted 31 August 2009 - 02:20 AM

my computer is start running slow, redirect to unwanted website and fake spyware removal etc.... i download hijackthis and need someone help me ....i'm using firefox and it crashed sometimes....
here is the log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:18:58 AM, on 8/31/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Common Files\AOL\1204861310\ee\AOLSoftware.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\LowTek CopyFaster\copyfast.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\MemTurbo 4\MemTurbo.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\AOL\1204861310\ee\AOLDesktop.exe
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: IAOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL Toolbar\aoltb.dll
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: AOL Toolbar Loader - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL Toolbar\aoltb.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [ISBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe
O4 - HKLM\..\Run: [AzMixerSel] "C:\Program Files\Realtek\InstallShield\AzMixerSel.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1204861310\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [YSearchProtection] "C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [autochk] rundll32.exe C:\WINDOWS\system32\autochk.dll,_IWMPEvents@16
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Search Protection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [LowTek CopyFaster] "C:\Program Files\LowTek CopyFaster\copyfast.exe" /startup
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [autochk] rundll32.exe C:\DOCUME~1\NETWOR~1\protect.dll,_IWMPEvents@16
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p
O4 - S-1-5-18 Startup: AOL Desktop.lnk = C:\Program Files\Common Files\AOL\Launch\aollaunch.exe (User 'SYSTEM')
O4 - S-1-5-18 Startup: ChkDisk.dll (User 'SYSTEM')
O4 - S-1-5-18 Startup: ChkDisk.lnk = ? (User 'SYSTEM')
O4 - S-1-5-18 Startup: MemTurbo.lnk = C:\Program Files\MemTurbo 4\MemTurbo.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: AOL Desktop.lnk = C:\Program Files\Common Files\AOL\Launch\aollaunch.exe (User 'Default user')
O4 - .DEFAULT Startup: ChkDisk.dll (User 'Default user')
O4 - .DEFAULT Startup: ChkDisk.lnk = ? (User 'Default user')
O4 - .DEFAULT Startup: MemTurbo.lnk = C:\Program Files\MemTurbo 4\MemTurbo.exe (User 'Default user')
O4 - Startup: AOL Desktop.lnk = C:\Program Files\Common Files\AOL\Launch\aollaunch.exe
O4 - Startup: ChkDisk.dll
O4 - Startup: ChkDisk.lnk = ?
O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo 4\MemTurbo.exe
O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1204757598747
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 11142 bytes


thank you

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#2 thuandang

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Posted 01 September 2009 - 09:45 PM

anyone can help me on this ... please please

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 04 September 2009 - 12:26 PM.


#3 DocSatan

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Posted 15 September 2009 - 10:34 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#4 thuandang

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Posted 19 September 2009 - 12:37 AM

DDS (Ver_09-07-30.01) - NTFSx86
Run by Owner at 1:32:10.04 on Sat 09/19/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.350 [GMT -4:00]

AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning disabled* (Updated) {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: Norton 360 *On-access scanning enabled* (Updated) {A5F1BC7C-EA33-4247-961C-0217208396C4}
FW: Norton 360 *enabled* {371C0A40-5A0C-4AD2-A6E5-69C02037FBF3}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Common Files\AOL\1204861310\ee\AOLSoftware.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\LowTek CopyFaster\copyfast.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\AOL\1204861310\ee\AOLDesktop.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\mshta.exe
C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\CQMKV3JW\dds[1].pif

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr8/*http://www.yahoo.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr8/*http://www.yahoo.com
uURLSearchHooks: IAOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol toolbar\aoltb.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
mURLSearchHooks: IAOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol toolbar\aoltb.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: NCO 2.0 IE BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\common files\symantec shared\coshared\browser\2.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\progra~1\common~1\symant~1\ids\IPSBHO.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: AOL Toolbar Loader: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol toolbar\aoltb.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn2\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol toolbar\aoltb.dll
TB: Show Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\common files\symantec shared\coshared\browser\2.6\CoIEPlg.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [LowTek CopyFaster] "c:\program files\lowtek copyfaster\copyfast.exe" /startup
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [autochk] rundll32.exe c:\docume~1\networ~1\protect.dll,_IWMPEvents@16
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [ISBMgr.exe] c:\program files\sony\isb utility\ISBMgr.exe
mRun: [AzMixerSel] "c:\program files\realtek\installshield\AzMixerSel.exe"
mRun: [HostManager] c:\program files\common files\aol\1204861310\ee\AOLSoftware.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_05\bin\jusched.exe"
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [HP Software Update] "c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe"
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton 360\osCheck.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [autochk] rundll32.exe c:\windows\system32\autochk.dll,_IWMPEvents@16
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\aoldes~1.lnk - c:\program files\common files\aol\launch\aollaunch.exe
StartupFolder: c:\documents and settings\owner\start menu\programs\startup\ChkDisk.dll
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\ChkDisk.lnk -
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\memturbo.lnk - c:\program files\memturbo 4\MemTurbo.exe
IE: &AOL Toolbar Search - c:\documents and settings\all users\application data\aol\ietoolbar\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1204757598747
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\ui1job2r.default\
FF - prefs.js: browser.startup.homepage - www.yahoo.com
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-3-18 64160]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 1029456]
R2 LiveUpdate Notice;LiveUpdate Notice;c:\program files\common files\symantec shared\CCSVCHST.EXE [2008-2-18 149352]
R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-9 602392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-26 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090918.024\NAVENG.SYS [2009-9-19 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090918.024\NAVEX15.SYS [2009-9-19 1323568]
R3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2009-3-17 1245064]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]
S3 EL3C574;3Com-3C574-TX_Fast_EtherLink_PC_Card Device Driver;c:\windows\system32\drivers\el574nd4.sys [2009-8-1 24653]
S3 QCEmerald;Logitech QuickCam Web;c:\windows\system32\drivers\OVCE.sys [2008-12-27 31872]

=============== Created Last 30 ================

2009-08-31 01:59 <DIR> --dsh--- c:\documents and settings\owner\IECompatCache
2009-08-31 01:57 <DIR> --dsh--- c:\documents and settings\owner\PrivacIE
2009-08-31 01:55 <DIR> --dsh--- c:\documents and settings\owner\IETldCache
2009-08-31 01:52 <DIR> --d----- c:\windows\ie8updates
2009-08-31 01:46 <DIR> -cd-h--- c:\windows\ie8
2009-08-31 01:45 <DIR> --d----- c:\program files\Trend Micro
2009-08-31 00:54 100,352 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-08-31 00:54 594,432 -c------ c:\windows\system32\dllcache\msfeeds.dll
2009-08-31 00:54 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-08-31 00:54 55,296 -c------ c:\windows\system32\dllcache\msfeedsbs.dll
2009-08-31 00:54 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-08-31 00:54 1,985,536 -c------ c:\windows\system32\dllcache\iertutil.dll
2009-08-31 00:31 <DIR> --d----- c:\windows\system32\appmgmt
2009-08-31 00:27 <DIR> --d----- c:\program files\MemTurbo 4
2009-08-29 18:57 2,198 a------- C:\Qruy7x.bat
2009-08-29 16:15 20,992 a--sh--- c:\windows\system32\autochk.dll
2009-08-29 16:15 20,992 a--sh--- c:\documents and settings\owner\protect.dll

==================== Find3M ====================

2009-08-05 05:11 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-17 14:55 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 02:18 233,472 a------- c:\windows\system32\wmpdxm.dll
2009-07-03 13:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-25 14:36 661,504 a------- c:\windows\system32\mqqm.dll
2009-06-25 14:36 517,120 a------- c:\windows\system32\mqsnap.dll
2009-06-25 14:36 471,552 a------- c:\windows\system32\mqutil.dll
2009-06-25 14:36 225,280 a------- c:\windows\system32\mqoa.dll
2009-06-25 14:36 186,880 a------- c:\windows\system32\mqtrig.dll
2009-06-25 14:36 177,152 a------- c:\windows\system32\mqrt.dll
2009-06-25 14:36 138,240 a------- c:\windows\system32\mqad.dll
2009-06-25 14:36 123,392 a------- c:\windows\system32\mqrtdep.dll
2009-06-25 14:36 95,744 a------- c:\windows\system32\mqsec.dll
2009-06-25 14:36 48,640 a------- c:\windows\system32\mqupgrd.dll
2009-06-25 14:36 47,104 a------- c:\windows\system32\mqdscli.dll
2009-06-25 14:36 16,896 a------- c:\windows\system32\mqise.dll
2009-06-25 04:44 724,480 a------- c:\windows\system32\lsasrv.dll
2009-06-25 04:44 298,496 a------- c:\windows\system32\kerberos.dll
2009-06-25 04:44 168,448 a------- c:\windows\system32\schannel.dll
2009-06-25 04:44 133,632 a------- c:\windows\system32\msv1_0.dll
2009-06-25 04:44 59,392 a------- c:\windows\system32\wdigest.dll
2009-06-25 04:44 56,320 a------- c:\windows\system32\secur32.dll
2009-06-22 07:49 117,248 a------- c:\windows\system32\mqtgsvc.exe
2009-06-22 07:49 19,968 a------- c:\windows\system32\mqbkup.exe
2009-06-22 07:49 4,608 a------- c:\windows\system32\mqsvc.exe
2008-04-16 01:49 32 a------- c:\docume~1\alluse~1\applic~1\ezsid.dat

============= FINISH: 1:32:36.50 ===============


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-07-30.01)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 4/20/2009 9:36:32 PM
System Uptime: 9/19/2009 12:14:17 AM (1 hours ago)

Motherboard: Sony Corporation | | Q-Project
Processor: Intel® Pentium® M processor 1.86GHz | N/A | 1861/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 93 GiB total, 75.693 GiB free.
D: is CDROM ()
E: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP46: 6/18/2009 9:25:17 PM - System Checkpoint
RP47: 6/20/2009 3:23:58 PM - System Checkpoint
RP48: 6/21/2009 7:02:25 PM - System Checkpoint
RP49: 6/22/2009 10:51:27 PM - System Checkpoint
RP50: 6/23/2009 11:32:48 PM - System Checkpoint
RP51: 6/25/2009 12:57:29 AM - System Checkpoint
RP52: 6/27/2009 1:26:21 PM - System Checkpoint
RP53: 6/28/2009 11:02:55 PM - System Checkpoint
RP54: 6/30/2009 2:25:12 AM - System Checkpoint
RP55: 7/1/2009 2:35:31 PM - System Checkpoint
RP56: 7/2/2009 8:37:40 PM - System Checkpoint
RP57: 7/3/2009 11:21:18 PM - System Checkpoint
RP58: 7/6/2009 3:35:14 PM - System Checkpoint
RP59: 7/8/2009 7:21:24 PM - System Checkpoint
RP60: 7/10/2009 1:08:24 AM - System Checkpoint
RP61: 7/11/2009 11:12:11 PM - System Checkpoint
RP62: 7/13/2009 8:16:25 AM - System Checkpoint
RP63: 7/14/2009 9:48:07 PM - System Checkpoint
RP64: 7/15/2009 1:39:38 AM - Software Distribution Service 3.0
RP65: 7/17/2009 12:08:48 AM - System Checkpoint
RP66: 7/20/2009 5:03:52 PM - System Checkpoint
RP67: 7/21/2009 10:12:55 PM - System Checkpoint
RP68: 7/22/2009 11:59:20 PM - System Checkpoint
RP69: 7/25/2009 12:07:28 AM - System Checkpoint
RP70: 7/26/2009 2:51:10 PM - System Checkpoint
RP71: 7/27/2009 6:39:26 PM - System Checkpoint
RP72: 7/30/2009 3:00:16 AM - Software Distribution Service 3.0
RP73: 8/2/2009 1:12:45 AM - System Checkpoint
RP74: 8/3/2009 5:27:25 PM - System Checkpoint
RP75: 8/4/2009 9:54:42 PM - System Checkpoint
RP76: 8/5/2009 11:00:10 PM - System Checkpoint
RP77: 8/6/2009 11:13:17 PM - System Checkpoint
RP78: 8/8/2009 11:58:53 PM - System Checkpoint
RP79: 8/10/2009 8:59:48 PM - System Checkpoint
RP80: 8/11/2009 9:29:27 PM - System Checkpoint
RP81: 8/12/2009 7:46:59 PM - Software Distribution Service 3.0
RP82: 8/14/2009 12:50:38 PM - Software Distribution Service 3.0
RP83: 8/14/2009 6:06:00 PM - Printer Driver Microsoft XPS Document Writer Installed
RP84: 8/14/2009 6:39:04 PM - Software Distribution Service 3.0
RP85: 8/15/2009 3:00:17 AM - Software Distribution Service 3.0
RP86: 8/16/2009 9:13:39 PM - System Checkpoint
RP87: 8/17/2009 10:17:00 PM - System Checkpoint
RP88: 8/20/2009 12:04:54 AM - System Checkpoint
RP89: 8/21/2009 3:01:39 AM - System Checkpoint
RP90: 8/22/2009 8:37:05 PM - System Checkpoint
RP91: 8/25/2009 1:27:34 AM - System Checkpoint
RP92: 8/25/2009 5:20:48 PM - Software Distribution Service 3.0
RP93: 8/26/2009 5:57:34 PM - System Checkpoint
RP94: 8/31/2009 12:19:02 AM - cleanmgr
RP95: 8/31/2009 12:27:51 AM - ADVANCED REGISTRY OPTIMIZER - FIRST RUN
RP96: 8/31/2009 12:28:48 AM - Advanced Registry Optimizer Mon, Aug 31, 09 00:28
RP97: 8/31/2009 12:31:20 AM - Removed Skype™ 3.6
RP98: 8/31/2009 12:31:48 AM - Removed Skype™ 3.6
RP99: 8/31/2009 12:32:12 AM - Removed Skype™ 3.6
RP100: 8/31/2009 12:54:21 AM - Software Distribution Service 3.0
RP101: 8/31/2009 1:10:33 AM - Removed Skype™ 3.6
RP102: 8/31/2009 1:13:29 AM - Removed Skype™ 3.6
RP103: 8/31/2009 1:18:51 AM - Removed Skype™ 3.6
RP104: 8/31/2009 1:48:59 AM - Installed Windows Internet Explorer 8.
RP105: 8/31/2009 1:51:16 AM - Software Distribution Service 3.0
RP106: 9/1/2009 4:10:52 PM - System Checkpoint
RP107: 9/1/2009 5:15:30 PM - Software Distribution Service 3.0
RP108: 9/2/2009 1:04:03 AM - ADVANCED REGISTRY OPTIMIZER - FIRST RUN
RP109: 9/2/2009 1:06:06 AM - Advanced Registry Optimizer Wed, Sep 02, 09 01:06
RP110: 9/2/2009 1:09:01 AM - Advanced Registry Optimizer - Before One Click
RP111: 9/6/2009 5:02:20 PM - System Checkpoint
RP112: 9/7/2009 6:55:14 PM - System Checkpoint
RP113: 9/8/2009 9:05:28 PM - System Checkpoint
RP114: 9/9/2009 11:19:46 PM - System Checkpoint
RP115: 9/12/2009 12:39:39 AM - System Checkpoint
RP116: 9/13/2009 3:02:13 PM - System Checkpoint
RP117: 9/15/2009 5:04:45 PM - System Checkpoint
RP118: 9/18/2009 12:19:02 AM - System Checkpoint
RP119: 9/19/2009 1:18:00 AM - System Checkpoint

==== Installed Programs ======================

Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1
AOL Toolbar for Internet Explorer
AOL Uninstaller (Choose which Products to Remove)
AppCore
Apple Mobile Device Support
Apple Software Update
Backup
Bonjour
ccCommon
GearDrvs
HDAUDIO SoftV92 Data Fax Modem with SmartCP
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.0 (KB932471)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB935448)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
HP Software Update
Intel® Graphics Media Accelerator Driver
Intel® Graphics Media Accelerator Driver for Mobile
iTunes
Java 2 Runtime Environment, SE v1.4.2_15
Java™ 6 Update 5
LimeWire 5.1.4
LiveUpdate (Symantec Corporation)
LowTek CopyFaster 1.0 Final Release
MemTurbo 4
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Software Update for Web Folders (English) 12
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.5.3)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6 Service Pack 2 (KB954459)
Norton 360
Norton 360 (Symantec Corporation)
Norton 360 HTMLHelp
Norton Confidential Core
overland
QuickTime
Realtek High Definition Audio Driver
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Media Player (KB973540)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB944338-v2)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971032)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Setting Utility Series
Skype™ 3.6
Sony USB Mouse
Sony Utilities DLL
SPBBC 32bit
Symantec Real Time Storage Protection Component
Symantec Technical Support Controls
SymNet
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows XP (KB925720)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB973815)
VAIO Event Service
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Format Runtime
Windows Media Player 11
Windows Presentation Foundation
XML Paper Specification Shared Components Pack 1.0
Yahoo! Browser Services
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Search Protection
Yahoo! Software Update
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

9/19/2009 12:25:35 AM, error: Dhcp [1002] - The IP address lease 192.168.1.4 for the Network Card with network address 00166F076A33 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).
9/14/2009 9:12:37 PM, error: DCOM [10005] - DCOM got error "%1055" attempting to start the service winmgmt with arguments "" in order to run the server: {8BC3F05E-D86B-11D0-A075-00C04FB68820}

==== End Of File ===========================

Attached Files

  • Attached File  DDS.txt   17.94KB   0 downloads


#5 m0le

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Posted 20 September 2009 - 05:19 PM

Hi thuandang,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

----------------------------------------------

Not a great deal showing on the DDS log so let's go deeper.

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.

    First Location
    Second Location
    Third Location

  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
If you have any problems running RootRepeal then stop and post back explaining what has happened before you go to the next step.


Then

Please download Posted Image Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

Thanks :(
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#6 thuandang

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Posted 21 September 2009 - 12:02 AM

MBAM LOG

Malwarebytes' Anti-Malware 1.41
Database version: 2834
Windows 5.1.2600 Service Pack 2

9/21/2009 12:58:56 AM
mbam-log-2009-09-21 (00-58-56).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 156338
Time elapsed: 52 minute(s), 42 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 8
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 4
Files Infected: 16

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\autochk.dll (Trojan.FakeAlert) -> Delete on reboot.

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{497dddb6-6eee-4561-9621-b77dc82c1f84} (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{4e980492-027b-47f1-a7ab-ab086dacbb9e} (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{5ead8321-fcbb-4c3f-888c-ac373d366c3f} (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{31f3cf6e-a71a-4daa-852b-39ac230940b4} (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MediaHoldings (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\N1 (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\system32\SysRestore.dll (Rogue.Ascentive) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autochk (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\autochk (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\All Users\Application Data\N1 (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Application Data\NI.GSCNS (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mp (Worm.Archive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\x4 (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\System Volume Information\_restore{597B3B09-2015-4E0B-855E-B83513413A28}\RP105\A0044468.exe (Rogue.AntiVirus1) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{597B3B09-2015-4E0B-855E-B83513413A28}\RP93\A0043939.dll (Rogue.Ascentive) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{597B3B09-2015-4E0B-855E-B83513413A28}\RP99\A0044010.exe (Adware.DoubleD) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{597B3B09-2015-4E0B-855E-B83513413A28}\RP99\A0044011.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{597B3B09-2015-4E0B-855E-B83513413A28}\RP99\A0044012.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\MSINET.oca (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\SysRestore.dll (Rogue.Ascentive) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ID2\CRAFE913.exe (Adware.WebHancer) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Application Data\NI.GSCNS\dl.ini (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Application Data\NI.GSCNS\settings.ini (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Start Menu\Programs\Startup\ChkDisk.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Start Menu\Programs\Startup\ChkDisk.lnk (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\autochk.dll (Trojan.FakeAlert) -> Delete on reboot.
C:\Documents and Settings\Owner\Local Settings\Temp\nsrbgxod.bak (Trojan.Agent) -> Delete on reboot.
C:\Documents and Settings\NetworkService\protect.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\protect.dll (Trojan.Agent) -> Quarantined and deleted successfully.


ATTACHED FILE

ROOT REPEAL

Attached Files



#7 m0le

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Posted 21 September 2009 - 04:43 AM

There's some nasty stuff in that MBAM log.

Can you run an online scanner for me

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Please also let me know how the PC is behaving.

my computer is start running slow, redirect to unwanted website and fake spyware removal


How many of these symptoms do you still have now?
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#8 thuandang

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Posted 21 September 2009 - 03:24 PM

well i don't see anywhere that tell me to save a log file after i finished the scan test.... but it looks like the spyware or those malware are gone but the comp still acting slow.... any ideas? or what do you want me to do? thank you

#9 m0le

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Posted 21 September 2009 - 04:02 PM

No log means no malware. :(

I recommend that you read this tutorial on the site which explains what you can do to speed up your PC.


For now though, you are clean.

Good stuff! :(

Let's do some clearing up

Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.

Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
------------------------------------------------------------------------------------------------------------------------

Here's some advice on how you can keep your PC clean


Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it thuandang, good luck with the slow PC issues. Happy surfing!

Cheers.

m0le
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#10 m0le

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Posted 26 September 2009 - 03:31 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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