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Help - Browser Advertisments Hijacked - Vimax


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16 replies to this topic

#1 fripa1374a

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Posted 30 August 2009 - 11:09 PM

Problem:
Vimax advertisements are being displayed regardless of the browser we are using. I've documented what I've tried (see below) based on feedback I've read in other blogs. My hope is that someone can review the the attached dds logs and provide us the missing piece of the puzzle to be rid of the advertisements once and for all.

Thank you!

What I've Tried:
  • Attempted to run SUPERAntiSpyware: had to change the name to install. Blue screens on me when opening the install wizard.
  • Ran Malwarebytes: Had to change name of the executable prior to running (it kept crashing on me). Successfully ran and found several issues.
  • Ran CCleaner: Browser and Registry
  • Ran AntiCyberCrime (my virus software): Found nothing
  • Re-ran Malwarebytes: Found nothing
I posted this once before and was asked by Bleepin' Blond to run ddr.scr and dds.pif. I have attached all 4 output logs.

Any help you can provide is greatly appreciated. Thank you!

Attached Files



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#2 DocSatan

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Posted 15 September 2009 - 10:29 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

#3 fripa1374a

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Posted 17 September 2009 - 01:03 AM

Still having the issues. Attachments included. Thanks!

Attached Files



#4 m0le

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Posted 17 September 2009 - 05:56 PM

Hi fripa1374a,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :(
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#5 m0le

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Posted 20 September 2009 - 07:02 AM

Hi,

I have not had a reply from you for 3 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open.

If you like you can PM me.

Thanks,


m0le
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#6 m0le

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Posted 21 September 2009 - 04:36 AM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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#7 m0le

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Posted 23 September 2009 - 06:34 AM

Reopened at user's request.

--------------------------------------------------

Hi fripa1374a,

We need to run MBAM.

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


Then please run this rootkit searcher

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.

    First Location
    Second Location
    Third Location

  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
Thanks :(
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#8 fripa1374a

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Posted 23 September 2009 - 11:43 PM

Couldn't get MalwareBytes to run in regular mode. Was able to get it to run in safe mode with networking. See attached log.

Cannot get RootRepeal to run in standard or safe mode. I have attached the error log. I have tried to download it from all 3 locations. I have also tried changing the name of the .exe and running it as administrator. Any thoughts on what I can do to get the program to run?

Attached Files


Edited by fripa1374a, 23 September 2009 - 11:44 PM.


#9 fripa1374a

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Posted 23 September 2009 - 11:50 PM

Also tried running RootRepeal through task manager. Seem to be a new error. I've attached it here for your review as well. Your help is greatly appreciate.

Attached Files



#10 m0le

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Posted 24 September 2009 - 06:39 AM

You may have picked up a nasty new rootkit.

Please save this file to your desktop. Double-click on it to run a scan. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.

FIX:
Please save this file to your desktop. Click on Start->Run, and copy-paste the following command (the bolded text) into the "Open" box, and click OK.

"%userprofile%\desktop\win32kdiag.exe" -f -r

When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here.
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#11 fripa1374a

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Posted 24 September 2009 - 09:37 AM

Thanks. Will try this morning. I did run a ComboFix. Not sure if this data helps, but I have attached the log.

Attached Files



#12 fripa1374a

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Posted 24 September 2009 - 09:44 AM

Win32kDiag returns the following error: Cannot access C:\Windows\System32\LogFiles\WMI\RtBackup\EtwDiagLog.etl

Also, unless I run an application in administrator mode, every application I open is now stating: "illegal operation attempted on a registry key that has been marked for deletion."

Attached Files


Edited by fripa1374a, 24 September 2009 - 10:25 AM.


#13 m0le

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Posted 24 September 2009 - 08:01 PM

fripa1374a, I did not ask for a Combofix log. Please follow my instructions accurately.

As you have run Combofix you are receiving strange messages. If you haven't already please reboot your PC.


Then

Please run MBAM on Full Scan (you should be able to run this in normal mode now) and post the log. If you can't run MBAM please post back before you go to the next step.


Finally



I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Thanks :(
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#14 fripa1374a

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Posted 24 September 2009 - 11:58 PM

Ran MBAM - found 2 rootkit - see attached log. The good news is that I am now able to open and run an app without receiving a registry marked for deletion error.

I will begin running ESET and post the results in the morning.

Thank you again for your help with this issue. :(

Attached Files



#15 fripa1374a

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Posted 25 September 2009 - 08:54 AM

Ran ESET - No threats found and no option to "export to file."

ResolutionMSP (Anti-CyberCrime), my virus software, has picked up 6 viruses over the last 2 days. This is more than it has found int the last 4 months.
  • Packed.Win32.Tdss.w (2 times on 9/24 and 1 time on 9/25)
  • Trojan-Spy.Win32.Zbot.gen (1 time on 9/24, and 1 time on 9/25) - These files could not be cleaned. The current status is "infected."
  • Rootkit.Win32.Pakes.xr (1-time on 9/24)
Any reason why my virus software all of sudden begins catching these viruses? How do I stop the Trojan-Spy.Win32.Zbot.gen from infecting my pc? Why is this Trojan continuing to attach my pc?

Edited by fripa1374a, 25 September 2009 - 02:00 PM.





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