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Browser Hijacker


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#1 grumpy567

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Posted 30 August 2009 - 09:12 PM

Hello,
I need help i believe i have a browser hijacker i have tried running Malware Antibytes, Spybot search and destroy, and a few other scanners and it still wont go away. When i search on Google the links redirect me to other sites. I tried running the latest Hijack This but since i dot know how to read it i used an online log analyzer and got rid of the entries that it showed as dangerous, but it still hasn't helped. I updated all these programs b4 i used them. Can someone please help me.
Thank you

Edited by boopme, 30 August 2009 - 10:17 PM.


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#2 boopme

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Posted 30 August 2009 - 10:40 PM

Hello and welcome
Please start here.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
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#3 grumpy567

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Posted 01 September 2009 - 03:33 PM

Sorry i took so long to reply but thank You for your help. The problem is fixed :thumbsup: , but i did not run Super Anti Spyware, only Malwarebytes & ATf Cleaner. I already had ATF cleaner so i used the one i had. I think my problem before was that i did not restart my computer right away after using MBAM.

#4 boopme

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Posted 01 September 2009 - 10:50 PM

Hi well there would be noo harm but the hour for the scan.. I use SAS and MBAM as they seem to get somethings the other may miss.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 grumpy567

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Posted 02 September 2009 - 08:25 PM

Do you know of a program that can scan a file before i download it? So far I found a Fire fox plugin named Dr. Web but im not sure if its a good program.

#6 boopme

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Posted 02 September 2009 - 08:38 PM

Hi DrWeb is a legitimate malware tool.. Your antivirus should give you that scanning option,no?
Dr.Web CureIt

Edited by boopme, 02 September 2009 - 08:40 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 grumpy567

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Posted 02 September 2009 - 10:45 PM

I use Avg I'm not sure if it has that option.




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