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globalroot\Device\_max++


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7 replies to this topic

#1 RobertAd

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Posted 30 August 2009 - 11:38 AM

Hi,
All my antivirus, malware protection has been disabled, can't run ComboFix (it starts loads and dies) and mbam. (it starts, abruptly ends and can't restart, unless I reinstall again, but then the process repeats itself). DDS opens but no logfile is generated. Rootrepeal loads for hours and then I have to kill it, because it stalls. Gmer works and I can post a report (it still scans when I write this, but it already found some "Libraries" with names starting: \\?\globalroot\Device\_max++\CA80C67C.dll (hidden)
When I start the computer "found new device" window opens - I know, no new hardware has been added to my computer!
Any help, please?
Thanks

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#2 boopme

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Posted 30 August 2009 - 04:24 PM

Hello and welcome It appears you have a particular rootkit here. As there are some new variants of rootkits in the wild right now that will require custom scripts to remove the infection, the process must be completed by HJT team members or above.

Failure to follow the proper removal process can and will cause serious damage to a machine. Recovery of the machine may be difficult, if not impossible.

You will need to run HJT/DDS.
Please follow this guide. go and do steps 6 and 7 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 RobertAd

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Posted 30 August 2009 - 05:04 PM

Hi,
Thank you for your reply!
I can't run DDS, it starts and then nothing happens for a very loooong time, so I finnaly have to kill the process. The same with RootReapeal.... it starts initializing and that's all.
Robert

#4 DaChew

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Posted 30 August 2009 - 05:18 PM

1. Download Win32kDiag from any of the following locations and save it to your Desktop

http://ad13.geekstogo.com/Win32kDiag.exe

http://download.bleepingcomputer.com/rootr.../Win32kDiag.exe

2. Double-click Win32kDiag.exe to run Win32kDiag and let it finish.
3. When it states "Finished! Press any key to exit...", press any key on your keyboard to close the program.
4. Double-click on the Win32kDiag.txt file that is located on your Desktop and post the entire contents of that log as a reply to this topic.
Chewy

No. Try not. Do... or do not. There is no try.

#5 RobertAd

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Posted 30 August 2009 - 06:58 PM

Log file is located at: C:\Documents and Settings\Robert\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\windows'...



Found mount point : C:\windows\$hf_mig$\{29F8DDC1-9487-49b8-B27E-3E0C3C1298FF}

Mount point destination : \Device\__max++>\^

Cannot access: C:\windows\system32\dumprep.exe

[1] 2004-08-04 03:56:48 10752 C:\windows\$NtServicePackUninstall$\dumprep.exe (Microsoft Corporation)

[1] 2008-04-13 20:12:18 10752 C:\windows\ServicePackFiles\i386\dumprep.exe (Microsoft Corporation)

[1] 2008-04-13 20:12:18 10752 C:\windows\system32\dllcache\dumprep.exe (Microsoft Corporation)

[1] 2008-04-13 20:12:18 10752 C:\windows\system32\dumprep.exe ()

[2] 2008-04-13 20:12:18 10752 C:\System Volume Information\_restore{F6164422-88E5-4985-B637-78451FC1E9B9}\RP766\A0159550.exe (Microsoft Corporation)



Cannot access: C:\windows\system32\scecli.dll

[1] 2004-08-04 03:56:44 180224 C:\windows\$NtServicePackUninstall$\scecli.dll (Microsoft Corporation)

[1] 2008-04-13 20:12:05 181248 C:\windows\ServicePackFiles\i386\scecli.dll (Microsoft Corporation)

[1] 2008-04-13 20:12:05 181248 C:\windows\system32\dllcache\scecli.dll (Microsoft Corporation)

[1] 2008-04-13 20:12:05 60928 C:\windows\system32\scecli.dll ()

[2] 2008-04-13 20:12:05 181248 C:\windows\system32\sceclt.dll (Microsoft Corporation)

[2] 2008-04-13 20:12:05 181248 C:\System Volume Information\_restore{F6164422-88E5-4985-B637-78451FC1E9B9}\RP766\A0160970.dll (Microsoft Corporation)

[2] 2008-04-13 20:12:05 181248 C:\System Volume Information\_restore{F6164422-88E5-4985-B637-78451FC1E9B9}\RP766\A0162509.dll (Microsoft Corporation)



Cannot access: C:\windows\system32\wbem\wmiprvse.exe

[1] 2007-03-19 22:30:57 218112 C:\windows\$NtServicePackUninstall$\wmiprvse.exe (Microsoft Corporation)

[1] 2008-04-13 20:12:40 218112 C:\windows\ServicePackFiles\i386\wmiprvse.exe (Microsoft Corporation)

[1] 2008-04-13 20:12:40 218112 C:\windows\system32\dllcache\wmiprvse.exe (Microsoft Corporation)

[1] 2008-04-13 20:12:40 218112 C:\windows\system32\wbem\wmiprvse.exe ()

[2] 2008-04-13 20:12:40 218112 C:\System Volume Information\_restore{F6164422-88E5-4985-B637-78451FC1E9B9}\RP766\A0161620.exe (Microsoft Corporation)





Finished!

#6 DaChew

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Posted 30 August 2009 - 07:54 PM

Start a new thread in our HJT forum and post the Win32kDiag.txt log, tell them you can not run DDS or Rootrepeal.

You can also create a link to this thread
Chewy

No. Try not. Do... or do not. There is no try.

#7 RobertAd

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Posted 31 August 2009 - 07:58 AM

Hi,
I have created a new post and it's falling back very quickly (now on the 3rd page). Will somebody respond to it?
Thanks,

#8 boopme

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Posted 31 August 2009 - 01:26 PM

Hello i see you have your log posted.. though it may sometimes be a few days.ALLL HJT posts are answered. We know it's tough waiting.
http://www.bleepingcomputer.com/forums/ind...p;#entry1407107

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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