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I got somthing but dont know what... Please Help


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#1 Norman Walsh

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Posted 29 August 2009 - 05:19 AM

Hi There, Let me 1st thank anyone and everyone who reads or replies to this in advance. Thank You!!! Ok so earlier tonight my son tried to download photoshop from a shady website and obviously dl'd a trojan or some type of malware. It was one file named Photoshop.exe that was approx 74mb. After downloading it he ran the .exe and unleashed somthing. All i have noticed so far is alot of popups and advertisements but am afraid there may be more lurking in the background. after running the photoshop.exe file we were unable to delete it so i booted the system in safe mode and was then able to delete it. Now everytime i boot up normally i have a program called "Form1" open in the taskbar. I am convinced this has to do with the photoshop.exe. Heres the thing thats wierd to me. I've run antimalware, spybot, spy hunter and currently have avast as my antivirus but all programs show my system is free of problems although i can tell somthing is still up. Any ideas???
-Norman Walsh

Edited by Norman Walsh, 30 August 2009 - 12:34 AM.


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#2 Norman Walsh

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Posted 29 August 2009 - 05:25 AM

PS I just went to task manager and went to applications... i right clicked Form1 and chose go to process and found out its connected to the executible called alg.exe. Also a file running that looks suspicious is csrss.exe after researching that file it appears to be a trojan as well.

Edited by Norman Walsh, 30 August 2009 - 12:32 AM.


#3 Orange Blossom

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Posted 30 August 2009 - 12:26 AM

HiJack This log topic deleted and this one reopened. ~ OB
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#4 flyhop

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Posted 30 August 2009 - 07:30 AM

I am following this post with great interest as I too have just experienced the same thing. I can't say we've dl'd anything of recent other than a Java update, but with children in the house, I can't be sure. We are running AVG Free version, but it doesn't seem to be finding anything.

Are you running XP Pro, Vista, NT?

#5 Norman Walsh

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Posted 30 August 2009 - 09:18 AM

I'm runnung Vista Ultimate and yeah avg doesn't find anything in fact ive tried all the major antivirus and all the most recommended anti spyware and they find nothing, yet search engines tell me that those files in my processes are very bad.

Edited by Norman Walsh, 30 August 2009 - 09:48 AM.


#6 Straythe

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Posted 31 August 2009 - 10:22 PM

Hello and welcome to BC. Please note I am not a staff member here, but I can help you get started at least.


I suggest starting out with a full RootRepeal scan to find out what might be hiding in there. It should complete its run pretty quickly. One of Blade's posts on how to download and run RootRepeal is here:

http://www.bleepingcomputer.com/forums/ind...t&p=1401649

Please post the log back to this thread.


To flyhop: You'll need to start your own thread in this forum to avoid getting y'all's instructions mixed up with each other. Mention your OS, symptoms, and what other programs you've tried to use. If you run RootRepeal also, you can post its log right away.

Subscribing to your topics will ensure you get notified by email as soon as someone replies. To subscribe, go to the Options box at the top right. Select "Track this topic" and then click "Immediate Notification", then "Proceed" to save the setting.

Good luck - Straythe
***"When you surround an enemy, leave an outlet free [...] to make him believe there is a road to safety, and thus prevent his fighting with the courage of despair." Sun Tzu ***

#7 Norman Walsh

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Posted 01 September 2009 - 02:12 AM

Thank You very much Straythe!!! Your help and time is so appreciated!!!!!!! I followed your instructions but had one issue, RootRepeal does not support 64bit os's... any other suggestions?

#8 Blade

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Posted 01 September 2009 - 04:32 AM

Hello Norman Walsh and :thumbsup: to BleepingComputer.

Well I have good news and bad news. The good news first.

- 64 bit Vista is not nearly as susceptible to the most severe infections out there.

Bad News

- Almost none of our tools will work on a 64 bit OS.

I think SUPERAntiSpyware works though, let's try that. Note that this scan will probably take a while to run.

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (uncheck all others):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". When logging in, do NOT log in under the account titled "Admin" or "Administrator"

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
~Blade


In your next reply, please include the following:
SUPERAntiSpyware log

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#9 Norman Walsh

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Posted 02 September 2009 - 06:58 PM

OK Thank you for your help Blade!!!! I followed your instructions and all it seemed to find was a few tracking cookies. I will post the log below. I would also like to point out a few more things i notice the longer i have this thing. Like I said before i have Form1 in my taskbar that i cant stop from loading when i boot up. when i go to the process in the task manager it takes me to "alg.exe" It seeme there are certain times (once or twice a day) that this program starts using 55 - 65% of my cpu pushing m total cpu usage to 100%. Again I cant thank you enough for the help.

My SuperAntiSpyware Log
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 09/01/2009 at 07:19 AM

Application Version : 4.27.1002

Core Rules Database Version : 4080
Trace Rules Database Version: 2020

Scan type : Complete Scan
Total Scan Time : 01:03:00

Memory items scanned : 136
Memory threats detected : 0
Registry items scanned : 5036
Registry threats detected : 0
File items scanned : 145306
File threats detected : 85

Adware.Tracking Cookie
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\1@publishers.clickbooth[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\1@doubleclick[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\1@login.tracking101[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\1@azjmp[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\1@network.triadmedianetwork[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\1@atdmt[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\1@publishers.mediadnet[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@112.2o7[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@247realmedia[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@2o7[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@a1.interclick[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@ad.yieldmanager[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@ad.zanox[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@ad2.doublepimp[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@adbrite[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@adecn[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@ads.ad4game[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@ads.asp[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@ads.asp[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@ads.bleepingcomputer[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@ads.ireel[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@ads.pointroll[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@ads.undertone[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@ads2.sdcentral[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@adserver.adreactor[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@adserver.adtechus[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@adserving.aedgency[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@advertising[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@apmebf[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@ar.atwola[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@ar.atwola[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@at.atwola[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@atdmt[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@atwola[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@avgtechnologies.112.2o7[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@azjmp[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@bs.serving-sys[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@casalemedia[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@cdn4.specificclick[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@chitika[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@clicktorrent[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@collective-media[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@content.yieldmanager[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@content.yieldmanager[3].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@coolsavings[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@dmtracker[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@doubleclick[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@edge.ru4[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@imrworldwide[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@insightexpressai[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@interclick[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@invitemedia[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@kontera[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@media6degrees[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@mediaplex[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@microsoftwindows.112.2o7[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@msnportal.112.2o7[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@nextag[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@oasn04.247realmedia[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@questionmarket[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@realmedia[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@revsci[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@sales.liveperson[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@sales.liveperson[3].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@sales.liveperson[4].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@server.iad.liveperson[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@server.iad.liveperson[3].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@serving-sys[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@socialmedia[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@specificclick[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@specificmedia[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@statcounter[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@superstats[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@tacoda[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@track.w3counter[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@tradedoubler[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@traffic.buyservices[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@trafficdashboard[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@trafficmp[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@tribalfusion[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@videoegg.adbureau[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@www.googleadservices[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@www.googleadservices[2].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@www8.addfreestats[1].txt
C:\Users\1\AppData\Roaming\Microsoft\Windows\Cookies\Low\1@yieldmanager[1].txt

Edited by Norman Walsh, 02 September 2009 - 07:00 PM.


#10 Blade

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Posted 02 September 2009 - 07:43 PM

alg.exe

Where is this file located on your computer?

About this Form 1 thing. . . Is there a way you could post a screenshot?

Besides the slowness and the Form 1 appearing at startup, are you experiencing any other symptoms? Popups, search redirection, etc.

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#11 Norman Walsh

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Posted 02 September 2009 - 08:05 PM

ok file "alg.exe" is located in C:\Windows\System32
the other file that i believe is associated with this issue i am having is "csrss.exe" It seemed to appear at the same time.

i will try so get a screenshot for you right now but if i click on form1 on my taskbar it doesnt open up to anything it just stays on my taskbar, if i do a mouseover on it i can see a small window, white background with one line of text at the top of it but the mouseover version is way to small to read the text.

in explorer i am getting underlined text that mouseover to advertisments but havnt really noticed anything else except the once or twice a day huge strain on the cpu.

Thanks
-Norm
BRB with screenshot

#12 Norman Walsh

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Posted 02 September 2009 - 09:05 PM

Sorry it's taking a lil time seems like all the screen capture programs i seem to try from cnet's download.com dont work with 64 bit... still looking and will post as soon as i get one

-Norm

Edited by Norman Walsh, 02 September 2009 - 09:05 PM.


#13 Norman Walsh

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Posted 02 September 2009 - 09:38 PM

Posted Image
Posted Image

#14 Blade

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Posted 02 September 2009 - 10:53 PM

Hmm. . . I don't recognize it unfortunately. though the picture in the mouse-over view looks like a "This page cannot be displayed" message from Internet Explorer. I definitely don't recognize the icon next to "Form1" though.

alg.exe and csrss.exe are both legitimate Windows System Files; they aren't the culprit here.

Honestly if you're sure you've got an infection the best thing for you to do at this point is submit a log to the HJT forum. Please read the information about getting started. After you have followed the steps in that guide, I would like you to start a new thread HERE and include a link to this thread.

Since you're using a 64-bit OS, DDS will fail to run on your machine. Therefore, you should mention in your new topic that you are running Vista 64-bit, and instead of DDS logs you should submit logs using the instructions below

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. The HJT team is very busy, so it could be several days before you receive a reply. But rest assured, help is on the way!


We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply in your new topic:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

If OTL gives you problems reply back here and let me know. . . we'll work something else out.

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#15 Norman Walsh

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Posted 02 September 2009 - 11:02 PM

I have HJT and it seems to run fine.. should i post a log from poth HJT and OTL?

Also I know in the screen cap that it looks like "Can not be displayed" message from internet explorer but thats not typicly how it looks... Usually its a white page with one line of text accross the top, looks to me but cant tell for sure that the top line of text are just random keystrokes with no spaces. i'll try to get a scrren capture of the way it usually looks. Thanks Again

Edited by Norman Walsh, 02 September 2009 - 11:08 PM.





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