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spooler service is stopping automatically

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2 replies to this topic

#1 sumesh md

sumesh md

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Posted 29 August 2009 - 01:59 AM

hello all,

i have a strange problem with my windows 2003 server spooler service.it keeps on crashing whenever i open the printers and fax folder.

event viewer logs are,
"Faulting application spoolsv.exe, version 5.2.3790.3959, faulting module unknown, version, fault address 0x00000000.

For more information, see Help and Support Center at [url="http://go.microsoft.com/fwlink/events.asp.""]http://go.microsoft.com/fwlink/events.asp."[/url]

then,this info by Dr.Watson.

"The application, C:\WINDOWS\system32\spoolsv.exe, generated an application error The error occurred on 08/13/2009 @ 14:59:48.599 The exception generated was c0000005 at address 00000000 (<nosymbols>)

For more information, see Help and Support Center at [url="http://go.microsoft.com/fwlink/events.asp.""]http://go.microsoft.com/fwlink/events.asp."[/url]

and some times this,

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 18/08/2009
Time: 09:01:20
User: N/A
Computer: SERVER
The Print Spooler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

i have tried many options from googling this error and still no use.if i didnt open that printer and fax folder nothing will happen. awaiting valuable suggestions from you all

thanking in advance


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#2 Monty007


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Posted 01 September 2009 - 06:49 PM

Hi, this issue may be related to drivers for your printer. Go to the manufacturer's web site and download the latest driver.

#3 CustomerSupport


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Posted 29 September 2009 - 12:13 PM

Printer driver problem. I've seen this too, and re-installing your printer driver or updating to the latest driver solved my problem. Be sure to get the driver that matches your OS, ie. x32 or x64 bit.
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