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Help please! PC crashes and unable to use anti spyware

Started by Manji , Aug 28 2009 07:21 PM

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3 replies to this topic

#1 Manji

Members
2 posts
OFFLINE

Local time:12:28 PM

Posted 28 August 2009 - 07:21 PM

Hi hopefully someone can help me.

What happens is when I start up my computer it usually crashes at the log in screen or a few minutes of use. I am able to boot into safe mode with networking which how I'm posting this. In safe mode I've tried using many anti virus/spyware software but most don't allow me to install or finish scanning. I've done a boot scan with avast but it didn't remove my problems and I've managed to scan my PC with a2 but still nothing.
I hope someone can help me! Thanks!

Here is my rootrepeal log

ROOTREPEAL (c) AD, 2007-2009
==================================================
Scan Start Time:		2009/08/29 00:34
Program Version:		Version 1.3.5.0
Windows Version:		Windows XP SP3
==================================================

Drivers
-------------------
Name: 1394BUS.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\1394BUS.SYS
Address: 0xF7574000	Size: 57344	File Visible: -	Signed: -
Status: -

Name: ACPI.sys
Image Path: ACPI.sys
Address: 0xF73F3000	Size: 187776	File Visible: -	Signed: -
Status: -

Name: ACPI_HAL
Image Path: \Driver\ACPI_HAL
Address: 0x804D7000	Size: 2260992	File Visible: -	Signed: -
Status: -

Name: afd.sys
Image Path: C:\WINDOWS\System32\drivers\afd.sys
Address: 0xF6D74000	Size: 138496	File Visible: -	Signed: -
Status: -

Name: aswTdi.SYS
Image Path: C:\WINDOWS\System32\Drivers\aswTdi.SYS
Address: 0xF77C4000	Size: 41664	File Visible: -	Signed: -
Status: -

Name: atapi.sys
Image Path: atapi.sys
Address: 0xF73AB000	Size: 98304	File Visible: -	Signed: -
Status: -

Name: atapi.sys
Image Path: atapi.sys
Address: 0x00000000	Size: 0	File Visible: -	Signed: -
Status: -

Name: ATMFD.DLL
Image Path: C:\WINDOWS\System32\ATMFD.DLL
Address: 0xBFFA0000	Size: 286720	File Visible: -	Signed: -
Status: -

Name: avrxknj3.SYS
Image Path: C:\WINDOWS\System32\Drivers\avrxknj3.SYS
Address: 0xF7033000	Size: 421888	File Visible: No	Signed: -
Status: -

Name: b57xp32.sys
Image Path: C:\WINDOWS\system32\DRIVERS\b57xp32.sys
Address: 0xF7109000	Size: 176128	File Visible: -	Signed: -
Status: -

Name: Beep.SYS
Image Path: C:\WINDOWS\System32\Drivers\Beep.SYS
Address: 0xF7A8A000	Size: 4224	File Visible: -	Signed: -
Status: -

Name: BOOTVID.dll
Image Path: C:\WINDOWS\system32\BOOTVID.dll
Address: 0xF7974000	Size: 12288	File Visible: -	Signed: -
Status: -

Name: Cdfs.SYS
Image Path: C:\WINDOWS\System32\Drivers\Cdfs.SYS
Address: 0xF62AC000	Size: 63744	File Visible: -	Signed: -
Status: -

Name: cdrom.sys
Image Path: C:\WINDOWS\system32\DRIVERS\cdrom.sys
Address: 0xF76D4000	Size: 62976	File Visible: -	Signed: -
Status: -

Name: CLASSPNP.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS
Address: 0xF75C4000	Size: 53248	File Visible: -	Signed: -
Status: -

Name: disk.sys
Image Path: disk.sys
Address: 0xF75B4000	Size: 36352	File Visible: -	Signed: -
Status: -

Name: dump_iastor.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_iastor.sys
Address: 0xF6C1E000	Size: 471040	File Visible: No	Signed: -
Status: -

Name: Dxapi.sys
Image Path: C:\WINDOWS\System32\drivers\Dxapi.sys
Address: 0xF7A5C000	Size: 12288	File Visible: -	Signed: -
Status: -

Name: dxg.sys
Image Path: C:\WINDOWS\System32\drivers\dxg.sys
Address: 0xBF9C3000	Size: 73728	File Visible: -	Signed: -
Status: -

Name: dxgthk.sys
Image Path: C:\WINDOWS\System32\drivers\dxgthk.sys
Address: 0xF7C13000	Size: 4096	File Visible: -	Signed: -
Status: -

Name: Fastfat.SYS
Image Path: C:\WINDOWS\System32\Drivers\Fastfat.SYS
Address: 0xF6E78000	Size: 143744	File Visible: -	Signed: -
Status: -

Name: fdc.sys
Image Path: C:\WINDOWS\system32\DRIVERS\fdc.sys
Address: 0xF794C000	Size: 27392	File Visible: -	Signed: -
Status: -

Name: flpydisk.sys
Image Path: C:\WINDOWS\system32\DRIVERS\flpydisk.sys
Address: 0xF7904000	Size: 20480	File Visible: -	Signed: -
Status: -

Name: fltmgr.sys
Image Path: fltmgr.sys
Address: 0xF7318000	Size: 129792	File Visible: -	Signed: -
Status: -

Name: framebuf.dll
Image Path: C:\WINDOWS\System32\framebuf.dll
Address: 0xBFF50000	Size: 12288	File Visible: -	Signed: -
Status: -

Name: Fs_Rec.SYS
Image Path: C:\WINDOWS\System32\Drivers\Fs_Rec.SYS
Address: 0xF7A86000	Size: 7936	File Visible: -	Signed: -
Status: -

Name: ftdisk.sys
Image Path: ftdisk.sys
Address: 0xF73C3000	Size: 125056	File Visible: -	Signed: -
Status: -

Name: GEARAspiWDM.sys
Image Path: C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys
Address: 0xF76F4000	Size: 40960	File Visible: -	Signed: -
Status: -

Name: hal.dll
Image Path: C:\WINDOWS\system32\hal.dll
Address: 0x806FF000	Size: 134400	File Visible: -	Signed: -
Status: -

Name: HIDCLASS.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS
Address: 0xF77B4000	Size: 36864	File Visible: -	Signed: -
Status: -

Name: HIDPARSE.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS
Address: 0xF78A4000	Size: 28672	File Visible: -	Signed: -
Status: -

Name: hidusb.sys
Image Path: C:\WINDOWS\system32\DRIVERS\hidusb.sys
Address: 0xF7188000	Size: 10368	File Visible: -	Signed: -
Status: -

Name: i8042prt.sys
Image Path: C:\WINDOWS\system32\DRIVERS\i8042prt.sys
Address: 0xF76B4000	Size: 52480	File Visible: -	Signed: -
Status: -

Name: iaStor.sys
Image Path: iaStor.sys
Address: 0xF7338000	Size: 467200	File Visible: -	Signed: -
Status: -

Name: imagedrv.sys
Image Path: imagedrv.sys
Address: 0xF7A6A000	Size: 5888	File Visible: -	Signed: -
Status: -

Name: imagesrv.sys
Image Path: C:\WINDOWS\system32\DRIVERS\imagesrv.sys
Address: 0xF6CB9000	Size: 127488	File Visible: -	Signed: -
Status: -

Name: imapi.sys
Image Path: C:\WINDOWS\system32\DRIVERS\imapi.sys
Address: 0xF76C4000	Size: 42112	File Visible: -	Signed: -
Status: -

Name: intelide.sys
Image Path: intelide.sys
Address: 0xF7A68000	Size: 5504	File Visible: -	Signed: -
Status: -

Name: ipnat.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ipnat.sys
Address: 0xF6DE6000	Size: 152832	File Visible: -	Signed: -
Status: -

Name: ipsec.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ipsec.sys
Address: 0xF6E65000	Size: 75264	File Visible: -	Signed: -
Status: -

Name: isapnp.sys
Image Path: isapnp.sys
Address: 0xF7584000	Size: 37248	File Visible: -	Signed: -
Status: -

Name: kbdclass.sys
Image Path: C:\WINDOWS\system32\DRIVERS\kbdclass.sys
Address: 0xF796C000	Size: 24576	File Visible: -	Signed: -
Status: -

Name: KDCOM.DLL
Image Path: C:\WINDOWS\system32\KDCOM.DLL
Address: 0xF7A64000	Size: 8192	File Visible: -	Signed: -
Status: -

Name: ks.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ks.sys
Address: 0xF70C2000	Size: 143360	File Visible: -	Signed: -
Status: -

Name: KSecDD.sys
Image Path: KSecDD.sys
Address: 0xF72CC000	Size: 92288	File Visible: -	Signed: -
Status: -

Name: mouclass.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mouclass.sys
Address: 0xF7834000	Size: 23040	File Visible: -	Signed: -
Status: -

Name: mouhid.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mouhid.sys
Address: 0xF7180000	Size: 12160	File Visible: -	Signed: -
Status: -

Name: MountMgr.sys
Image Path: MountMgr.sys
Address: 0xF7594000	Size: 42368	File Visible: -	Signed: -
Status: -

Name: mrxsmb.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
Address: 0xF6CD9000	Size: 455296	File Visible: -	Signed: -
Status: -

Name: Msfs.SYS
Image Path: C:\WINDOWS\System32\Drivers\Msfs.SYS
Address: 0xF7964000	Size: 19072	File Visible: -	Signed: -
Status: -

Name: msgpc.sys
Image Path: C:\WINDOWS\system32\DRIVERS\msgpc.sys
Address: 0xF7734000	Size: 35072	File Visible: -	Signed: -
Status: -

Name: mssmbios.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mssmbios.sys
Address: 0xF7164000	Size: 15488	File Visible: -	Signed: -
Status: -

Name: Mup.sys
Image Path: Mup.sys
Address: 0xF71E5000	Size: 105344	File Visible: -	Signed: -
Status: -

Name: NDIS.sys
Image Path: NDIS.sys
Address: 0xF71FF000	Size: 182656	File Visible: -	Signed: -
Status: -

Name: ndistapi.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ndistapi.sys
Address: 0xF717C000	Size: 10112	File Visible: -	Signed: -
Status: -

Name: ndiswan.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ndiswan.sys
Address: 0xF701C000	Size: 91520	File Visible: -	Signed: -
Status: -

Name: NDProxy.SYS
Image Path: C:\WINDOWS\System32\Drivers\NDProxy.SYS
Address: 0xF7764000	Size: 40576	File Visible: -	Signed: -
Status: -

Name: netbios.sys
Image Path: C:\WINDOWS\system32\DRIVERS\netbios.sys
Address: 0xF77D4000	Size: 34688	File Visible: -	Signed: -
Status: -

Name: netbt.sys
Image Path: C:\WINDOWS\system32\DRIVERS\netbt.sys
Address: 0xF6DBE000	Size: 162816	File Visible: -	Signed: -
Status: -

Name: Npfs.SYS
Image Path: C:\WINDOWS\System32\Drivers\Npfs.SYS
Address: 0xF7814000	Size: 30848	File Visible: -	Signed: -
Status: -

Name: Ntfs.sys
Image Path: Ntfs.sys
Address: 0xF722C000	Size: 574976	File Visible: -	Signed: -
Status: -

Name: ntoskrnl.exe
Image Path: C:\WINDOWS\system32\ntoskrnl.exe
Address: 0x804D7000	Size: 2260992	File Visible: -	Signed: -
Status: -

Name: Null.SYS
Image Path: C:\WINDOWS\System32\Drivers\Null.SYS
Address: 0xF7C29000	Size: 2944	File Visible: -	Signed: -
Status: -

Name: ohci1394.sys
Image Path: ohci1394.sys
Address: 0xF7564000	Size: 61696	File Visible: -	Signed: -
Status: -

Name: PartMgr.sys
Image Path: PartMgr.sys
Address: 0xF77EC000	Size: 19712	File Visible: -	Signed: -
Status: -

Name: pci.sys
Image Path: pci.sys
Address: 0xF73E2000	Size: 68224	File Visible: -	Signed: -
Status: -

Name: PCI_NTPNP6008
Image Path: \Driver\PCI_NTPNP6008
Address: 0x00000000	Size: 0	File Visible: No	Signed: -
Status: -

Name: PCIIde.sys
Image Path: PCIIde.sys
Address: 0xF7B2C000	Size: 3328	File Visible: -	Signed: -
Status: -

Name: PCIIDEX.SYS
Image Path: C:\WINDOWS\System32\Drivers\PCIIDEX.SYS
Address: 0xF77E4000	Size: 28672	File Visible: -	Signed: -
Status: -

Name: PCTCore.sys
Image Path: PCTCore.sys
Address: 0xF72E3000	Size: 143360	File Visible: -	Signed: -
Status: -

Name: PnpManager
Image Path: \Driver\PnpManager
Address: 0x804D7000	Size: 2260992	File Visible: -	Signed: -
Status: -

Name: psched.sys
Image Path: C:\WINDOWS\system32\DRIVERS\psched.sys
Address: 0xF700B000	Size: 69120	File Visible: -	Signed: -
Status: -

Name: ptilink.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ptilink.sys
Address: 0xF780C000	Size: 17792	File Visible: -	Signed: -
Status: -

Name: PxHelp20.sys
Image Path: PxHelp20.sys
Address: 0xF75D4000	Size: 35712	File Visible: -	Signed: -
Status: -

Name: rasacd.sys
Image Path: C:\WINDOWS\system32\DRIVERS\rasacd.sys
Address: 0xF71A4000	Size: 8832	File Visible: -	Signed: -
Status: -

Name: rasl2tp.sys
Image Path: C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
Address: 0xF7704000	Size: 51328	File Visible: -	Signed: -
Status: -

Name: raspppoe.sys
Image Path: C:\WINDOWS\system32\DRIVERS\raspppoe.sys
Address: 0xF7714000	Size: 41472	File Visible: -	Signed: -
Status: -

Name: raspptp.sys
Image Path: C:\WINDOWS\system32\DRIVERS\raspptp.sys
Address: 0xF7724000	Size: 48384	File Visible: -	Signed: -
Status: -

Name: raspti.sys
Image Path: C:\WINDOWS\system32\DRIVERS\raspti.sys
Address: 0xF781C000	Size: 16512	File Visible: -	Signed: -
Status: -

Name: RAW
Image Path: \FileSystem\RAW
Address: 0x804D7000	Size: 2260992	File Visible: -	Signed: -
Status: -

Name: rdbss.sys
Image Path: C:\WINDOWS\system32\DRIVERS\rdbss.sys
Address: 0xF6D49000	Size: 175744	File Visible: -	Signed: -
Status: -

Name: RDPCDD.sys
Image Path: C:\WINDOWS\System32\DRIVERS\RDPCDD.sys
Address: 0xF7A8E000	Size: 4224	File Visible: -	Signed: -
Status: -

Name: redbook.sys
Image Path: C:\WINDOWS\system32\DRIVERS\redbook.sys
Address: 0xF76E4000	Size: 57600	File Visible: -	Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xF654C000	Size: 49152	File Visible: No	Signed: -
Status: -

Name: sbp2port.sys
Image Path: sbp2port.sys
Address: 0xF75E4000	Size: 43904	File Visible: -	Signed: -
Status: -

Name: SCSIPORT.SYS
Image Path: C:\WINDOWS\System32\Drivers\SCSIPORT.SYS
Address: 0xF7441000	Size: 98304	File Visible: -	Signed: -
Status: -

Name: sptd.sys
Image Path: sptd.sys
Address: 0xF7459000	Size: 958464	File Visible: -	Signed: -
Status: -

Name: sr.sys
Image Path: sr.sys
Address: 0xF7306000	Size: 73472	File Visible: -	Signed: -
Status: -

Name: srv.sys
Image Path: C:\WINDOWS\system32\DRIVERS\srv.sys
Address: 0xF660C000	Size: 333952	File Visible: -	Signed: -
Status: -

Name: swenum.sys
Image Path: C:\WINDOWS\system32\DRIVERS\swenum.sys
Address: 0xF7A7C000	Size: 4352	File Visible: -	Signed: -
Status: -

Name: tcpip.sys
Image Path: C:\WINDOWS\system32\DRIVERS\tcpip.sys
Address: 0xF6E0C000	Size: 361600	File Visible: -	Signed: -
Status: -

Name: TDI.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\TDI.SYS
Address: 0xF7944000	Size: 20480	File Visible: -	Signed: -
Status: -

Name: termdd.sys
Image Path: C:\WINDOWS\system32\DRIVERS\termdd.sys
Address: 0xF7744000	Size: 40704	File Visible: -	Signed: -
Status: -

Name: update.sys
Image Path: C:\WINDOWS\system32\DRIVERS\update.sys
Address: 0xF6FAD000	Size: 384768	File Visible: -	Signed: -
Status: -

Name: USBD.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\USBD.SYS
Address: 0xF7A82000	Size: 8192	File Visible: -	Signed: -
Status: -

Name: usbehci.sys
Image Path: C:\WINDOWS\system32\DRIVERS\usbehci.sys
Address: 0xF793C000	Size: 30208	File Visible: -	Signed: -
Status: -

Name: usbhub.sys
Image Path: C:\WINDOWS\system32\DRIVERS\usbhub.sys
Address: 0xF7774000	Size: 59520	File Visible: -	Signed: -
Status: -

Name: USBPORT.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\USBPORT.SYS
Address: 0xF70E5000	Size: 147456	File Visible: -	Signed: -
Status: -

Name: usbuhci.sys
Image Path: C:\WINDOWS\system32\DRIVERS\usbuhci.sys
Address: 0xF790C000	Size: 20608	File Visible: -	Signed: -
Status: -

Name: vga.sys
Image Path: C:\WINDOWS\System32\drivers\vga.sys
Address: 0xF792C000	Size: 20992	File Visible: -	Signed: -
Status: -

Name: VIDEOPRT.SYS
Image Path: C:\WINDOWS\System32\drivers\VIDEOPRT.SYS
Address: 0xF6ED1000	Size: 81920	File Visible: -	Signed: -
Status: -

Name: VolSnap.sys
Image Path: VolSnap.sys
Address: 0xF75A4000	Size: 52352	File Visible: -	Signed: -
Status: -

Name: watchdog.sys
Image Path: C:\WINDOWS\System32\watchdog.sys
Address: 0xF7914000	Size: 20480	File Visible: -	Signed: -
Status: -

Name: Win32k
Image Path: \Driver\Win32k
Address: 0xBF800000	Size: 1847296	File Visible: -	Signed: -
Status: -

Name: win32k.sys
Image Path: C:\WINDOWS\System32\win32k.sys
Address: 0xBF800000	Size: 1847296	File Visible: -	Signed: -
Status: -

Name: win32k.sys:1
Image Path: C:\WINDOWS\win32k.sys:1
Address: 0xF791C000	Size: 20480	File Visible: No	Signed: -
Status: -

Name: win32k.sys:2
Image Path: C:\WINDOWS\win32k.sys:2
Address: 0xF7604000	Size: 61440	File Visible: No	Signed: -
Status: -

Name: WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\WMILIB.SYS
Address: 0xF7A66000	Size: 8192	File Visible: -	Signed: -
Status: -

Name: WMIxWDM
Image Path: \Driver\WMIxWDM
Address: 0x804D7000	Size: 2260992	File Visible: -	Signed: -
Status: -

Name: WudfPf.sys
Image Path: WudfPf.sys
Address: 0xF72B9000	Size: 77568	File Visible: -	Signed: -
Status: -

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#2 rigel

FD-BC

BC Advisor
12,944 posts
OFFLINE

Gender:Male
Location:South Carolina - USA
Local time:07:28 AM

Posted 28 August 2009 - 08:43 PM

You have one of the newer rootkit variants. Here is a write up . We need to get you transferred to the HJT forum.

Please follow this guide from step (6). Post a HJT log to the HJT forum and a Team member will be along to help you as soon as possible. You may wish to post a link back to this topic to see what was discussed thus far.

If you need any help with the guide, please let me know.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. – Will Smith

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#3 Manji

Topic Starter

Members
2 posts
OFFLINE

Local time:12:28 PM

Posted 29 August 2009 - 04:47 AM

Thanks but I have a problem, I tried getting a dds log but it won't let me open the file. I get an error message saying 'windows cannot open specified file'. Also rootrepeal closes while scanning for files, What should I do now?

Edited by Manji, 29 August 2009 - 04:52 AM.

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#4 rigel

FD-BC

BC Advisor
12,944 posts
OFFLINE

Gender:Male
Location:South Carolina - USA
Local time:07:28 AM

Posted 29 August 2009 - 05:41 PM

Try this alternate

Post as you would with DDS

We need to create an OTL Report

Please download OTL from one of the following mirrors:
- This is THE Mirror
Save it to your desktop.
Double click on the icon on your desktop.
Click the "Scan All Users" checkbox.
Push the button.
Two reports will open, copy and paste them in a hjt forum post:
- OTListIt.txt <-- Will be opened
- Extra.txt <-- Will be minimized