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How to remove a problem [Merged topics]

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3 replies to this topic

#1 enforcenator


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Posted 28 August 2009 - 05:50 PM

I am new to trying to fix a problem on my computer (thank you Son) and really need some advice/help.

Every 30 seconds a total security firewall scan pops up, I can not remove it and everytime I try to down load some Maliware it turns off my computer?

Edited by enforcenator, 28 August 2009 - 05:55 PM.

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#2 enforcenator

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Posted 28 August 2009 - 06:04 PM

Picked up a fake anti virus program (totla security) will not allow me to download maliware. Turns off computer and causes it to buzz loudly. Opens automaticly on start up and pops up every 30 seconds.

Edited by Orange Blossom, 30 August 2009 - 12:04 AM.
Merged topics. ~ OB

#3 enforcenator

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Posted 30 August 2009 - 03:44 PM

Used this site to remove (total security version 4.52) or at least I think it is removed. It does not pop up anymore. Ran Spybot, got all clean. Tried running Ad aware and half way thru,computer buzzed loadly and shut off. Same thing it was doing when total security was on. Originally it would not even let me print instructions to remove Totla security and would shut doen every time I tried to down load maliware. The pop up is gone but I can tell this is still in my computer some where. When watching the baseball game on line last night the screen would blink and beep occasionally. Help me remove what is left.

#4 Orange Blossom

Orange Blossom

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Posted 31 August 2009 - 11:27 PM

For the sake of continuity, I have merged your logless topic posted in the HiJack This forum to your previously existing topic in the Am I Infected forum.

Let's see if I can get you started here.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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