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Need some serious help, about Tapi.nfo


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4 replies to this topic

#1 w3azl3

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Posted 28 August 2009 - 04:40 PM

Hello,

i have recently been attacked by a serious virus of some sort. usually when these things happen i can remove them myself by viewing other peoples posts on here. but for the past 5 days nothing has seemed to help me remove this threat.

i cannot use ANY virus scanners whatsoever, as they all close upon a few minutes then i get this when i try to do them again

"Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access this file"

i have tried almost everything including renaming each and every Virus Scanner i have tried, and doing it in safe mode. i cannot do system restore as this thing seems to have wiped out all my restore points.

I am not a Computer guy at all so any help would be VERY appreciated as being in safe mode all the time prevents me from doing other important things i need done with the use of a computer.

thanks

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#2 Blade

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Posted 28 August 2009 - 04:55 PM

Hello w3azl3 and :thumbsup: to BleepingComputer

Please install RootRepeal
Note: Vista users ,, right click on desktop icon and select "Run as Administrator."Disconnect from the Internet or physically unplug your Internet cable connection.
Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
Temporarily disable your anti-virus and real-time anti-spyware protection.
After starting the scan, do not use the computer until the scan has completed.
When finished, re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.
  • Extract RootRepeal.exe from the zip archive.
  • Open Posted Image on your desktop.
  • Click the "Drivers" tab, and then click the Posted Image button.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
~Blade


In your next reply, please include the following:
RootRepeal log

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#3 w3azl3

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Posted 28 August 2009 - 05:07 PM

alright followed exactly what you said, this should be it

and thanks alot btw, means alot =)
let me know if i did something wrong in this ROOTREPEAL log


ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/08/28 18:00
Program Version: Version 1.3.5.0
Windows Version: Windows XP Media Center Edition SP3
==================================================

Drivers
-------------------
Name: ACPI.sys
Image Path: ACPI.sys
Address: 0xF733D000 Size: 187776 File Visible: - Signed: -
Status: -

Name: ACPI_HAL
Image Path: \Driver\ACPI_HAL
Address: 0x804D7000 Size: 2260992 File Visible: - Signed: -
Status: -

Name: afd.sys
Image Path: C:\WINDOWS\System32\drivers\afd.sys
Address: 0xF6E28000 Size: 138496 File Visible: - Signed: -
Status: -

Name: aswTdi.SYS
Image Path: C:\WINDOWS\System32\Drivers\aswTdi.SYS
Address: 0xF75A4000 Size: 41664 File Visible: - Signed: -
Status: -

Name: atapi.sys
Image Path: atapi.sys
Address: 0xF72CF000 Size: 98304 File Visible: - Signed: -
Status: -

Name: atapi.sys
Image Path: atapi.sys
Address: 0x00000000 Size: 0 File Visible: - Signed: -
Status: -

Name: ATMFD.DLL
Image Path: C:\WINDOWS\System32\ATMFD.DLL
Address: 0xBFFA0000 Size: 286720 File Visible: - Signed: -
Status: -

Name: BOOTVID.dll
Image Path: C:\WINDOWS\system32\BOOTVID.dll
Address: 0xF78B4000 Size: 12288 File Visible: - Signed: -
Status: -

Name: Cdfs.SYS
Image Path: C:\WINDOWS\System32\Drivers\Cdfs.SYS
Address: 0xF75F4000 Size: 63744 File Visible: - Signed: -
Status: -

Name: cdrom.sys
Image Path: C:\WINDOWS\system32\DRIVERS\cdrom.sys
Address: 0xF7504000 Size: 62976 File Visible: - Signed: -
Status: -

Name: CLASSPNP.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS
Address: 0xF74E4000 Size: 53248 File Visible: - Signed: -
Status: -

Name: disk.sys
Image Path: disk.sys
Address: 0xF74D4000 Size: 36352 File Visible: - Signed: -
Status: -

Name: DLACDBHM.SYS
Image Path: C:\WINDOWS\System32\Drivers\DLACDBHM.SYS
Address: 0xF79AC000 Size: 5568 File Visible: - Signed: -
Status: -

Name: DLARTL_N.SYS
Image Path: C:\WINDOWS\System32\Drivers\DLARTL_N.SYS
Address: 0xF7814000 Size: 22624 File Visible: - Signed: -
Status: -

Name: dmio.sys
Image Path: dmio.sys
Address: 0xF72E7000 Size: 153344 File Visible: - Signed: -
Status: -

Name: dmload.sys
Image Path: dmload.sys
Address: 0xF79A8000 Size: 5888 File Visible: - Signed: -
Status: -

Name: DRVMCDB.SYS
Image Path: DRVMCDB.SYS
Address: 0xF7287000 Size: 87104 File Visible: - Signed: -
Status: -

Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xF6CAD000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF79D8000 Size: 8192 File Visible: No Signed: -
Status: -

Name: Dxapi.sys
Image Path: C:\WINDOWS\System32\drivers\Dxapi.sys
Address: 0xF6ED3000 Size: 12288 File Visible: - Signed: -
Status: -

Name: dxg.sys
Image Path: C:\WINDOWS\System32\drivers\dxg.sys
Address: 0xBF000000 Size: 73728 File Visible: - Signed: -
Status: -

Name: dxgthk.sys
Image Path: C:\WINDOWS\System32\drivers\dxgthk.sys
Address: 0xF7B60000 Size: 4096 File Visible: - Signed: -
Status: -

Name: e100b325.sys
Image Path: C:\WINDOWS\system32\DRIVERS\e100b325.sys
Address: 0xF70D1000 Size: 155648 File Visible: - Signed: -
Status: -

Name: fltmgr.sys
Image Path: fltmgr.sys
Address: 0xF72AF000 Size: 129792 File Visible: - Signed: -
Status: -

Name: framebuf.dll
Image Path: C:\WINDOWS\System32\framebuf.dll
Address: 0xBFF50000 Size: 12288 File Visible: - Signed: -
Status: -

Name: Fs_Rec.SYS
Image Path: C:\WINDOWS\System32\Drivers\Fs_Rec.SYS
Address: 0xF79BE000 Size: 7936 File Visible: - Signed: -
Status: -

Name: FStarForce.sys
Image Path: C:\WINDOWS\system32\DRIVERS\FStarForce.sys
Address: 0xF77EC000 Size: 28672 File Visible: - Signed: -
Status: -

Name: ftdisk.sys
Image Path: ftdisk.sys
Address: 0xF730D000 Size: 125056 File Visible: - Signed: -
Status: -

Name: GEARAspiWDM.sys
Image Path: C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys
Address: 0xF7944000 Size: 9984 File Visible: - Signed: -
Status: -

Name: hal.dll
Image Path: C:\WINDOWS\system32\hal.dll
Address: 0x806FF000 Size: 134400 File Visible: - Signed: -
Status: -

Name: HDAudBus.sys
Image Path: C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
Address: 0xF711B000 Size: 163840 File Visible: - Signed: -
Status: -

Name: HIDCLASS.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS
Address: 0xF75E4000 Size: 36864 File Visible: - Signed: -
Status: -

Name: HIDPARSE.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS
Address: 0xF7894000 Size: 28672 File Visible: - Signed: -
Status: -

Name: hidusb.sys
Image Path: C:\WINDOWS\system32\DRIVERS\hidusb.sys
Address: 0xF6FB4000 Size: 10368 File Visible: - Signed: -
Status: -

Name: i2omgmt.SYS
Image Path: C:\WINDOWS\System32\Drivers\i2omgmt.SYS
Address: 0xF7153000 Size: 8576 File Visible: - Signed: -
Status: -

Name: imapi.sys
Image Path: C:\WINDOWS\system32\DRIVERS\imapi.sys
Address: 0xF7524000 Size: 42112 File Visible: - Signed: -
Status: -

Name: ipfltdrv.sys
Image Path: C:\WINDOWS\System32\DRIVERS\ipfltdrv.sys
Address: 0xF75B4000 Size: 32896 File Visible: - Signed: -
Status: -

Name: ipnat.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ipnat.sys
Address: 0xF6E99000 Size: 152832 File Visible: - Signed: -
Status: -

Name: ipsec.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ipsec.sys
Address: 0xF6F40000 Size: 75264 File Visible: - Signed: -
Status: -

Name: isapnp.sys
Image Path: isapnp.sys
Address: 0xF74A4000 Size: 37248 File Visible: - Signed: -
Status: -

Name: kbdclass.sys
Image Path: C:\WINDOWS\system32\DRIVERS\kbdclass.sys
Address: 0xF77D4000 Size: 24576 File Visible: - Signed: -
Status: -

Name: kbdhid.sys
Image Path: C:\WINDOWS\system32\DRIVERS\kbdhid.sys
Address: 0xF6FAC000 Size: 14592 File Visible: - Signed: -
Status: -

Name: KDCOM.DLL
Image Path: C:\WINDOWS\system32\KDCOM.DLL
Address: 0xF79A4000 Size: 8192 File Visible: - Signed: -
Status: -

Name: ks.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ks.sys
Address: 0xF70AE000 Size: 143360 File Visible: - Signed: -
Status: -

Name: KSecDD.sys
Image Path: KSecDD.sys
Address: 0xF7270000 Size: 92288 File Visible: - Signed: -
Status: -

Name: mouclass.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mouclass.sys
Address: 0xF77DC000 Size: 23040 File Visible: - Signed: -
Status: -

Name: mouhid.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mouhid.sys
Address: 0xF715F000 Size: 12160 File Visible: - Signed: -
Status: -

Name: MountMgr.sys
Image Path: MountMgr.sys
Address: 0xF74B4000 Size: 42368 File Visible: - Signed: -
Status: -

Name: Mpfp.sys
Image Path: C:\WINDOWS\System32\Drivers\Mpfp.sys
Address: 0xF6E72000 Size: 159744 File Visible: - Signed: -
Status: -

Name: mrxsmb.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
Address: 0xF6D8D000 Size: 455296 File Visible: - Signed: -
Status: -

Name: Msfs.SYS
Image Path: C:\WINDOWS\System32\Drivers\Msfs.SYS
Address: 0xF782C000 Size: 19072 File Visible: - Signed: -
Status: -

Name: msgpc.sys
Image Path: C:\WINDOWS\system32\DRIVERS\msgpc.sys
Address: 0xF7564000 Size: 35072 File Visible: - Signed: -
Status: -

Name: mssmbios.sys
Image Path: C:\WINDOWS\system32\DRIVERS\mssmbios.sys
Address: 0xF797C000 Size: 15488 File Visible: - Signed: -
Status: -

Name: Mup.sys
Image Path: Mup.sys
Address: 0xF719C000 Size: 105344 File Visible: - Signed: -
Status: -

Name: NDIS.sys
Image Path: NDIS.sys
Address: 0xF71B6000 Size: 182656 File Visible: - Signed: -
Status: -

Name: ndistapi.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ndistapi.sys
Address: 0xF7958000 Size: 10112 File Visible: - Signed: -
Status: -

Name: ndisuio.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ndisuio.sys
Address: 0xF6779000 Size: 14592 File Visible: - Signed: -
Status: -

Name: ndiswan.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ndiswan.sys
Address: 0xF7097000 Size: 91520 File Visible: - Signed: -
Status: -

Name: NDProxy.SYS
Image Path: C:\WINDOWS\System32\Drivers\NDProxy.SYS
Address: 0xF7584000 Size: 40576 File Visible: - Signed: -
Status: -

Name: netbios.sys
Image Path: C:\WINDOWS\system32\DRIVERS\netbios.sys
Address: 0xF75C4000 Size: 34688 File Visible: - Signed: -
Status: -

Name: netbt.sys
Image Path: C:\WINDOWS\system32\DRIVERS\netbt.sys
Address: 0xF6E4A000 Size: 162816 File Visible: - Signed: -
Status: -

Name: Npfs.SYS
Image Path: C:\WINDOWS\System32\Drivers\Npfs.SYS
Address: 0xF783C000 Size: 30848 File Visible: - Signed: -
Status: -

Name: Ntfs.sys
Image Path: Ntfs.sys
Address: 0xF71E3000 Size: 574976 File Visible: - Signed: -
Status: -

Name: ntoskrnl.exe
Image Path: C:\WINDOWS\system32\ntoskrnl.exe
Address: 0x804D7000 Size: 2260992 File Visible: - Signed: -
Status: -

Name: Null.SYS
Image Path: C:\WINDOWS\System32\Drivers\Null.SYS
Address: 0xF7BB6000 Size: 2944 File Visible: - Signed: -
Status: -

Name: PartMgr.sys
Image Path: PartMgr.sys
Address: 0xF772C000 Size: 19712 File Visible: - Signed: -
Status: -

Name: pci.sys
Image Path: pci.sys
Address: 0xF732C000 Size: 68224 File Visible: - Signed: -
Status: -

Name: PCI_PNP3994
Image Path: \Driver\PCI_PNP3994
Address: 0x00000000 Size: 0 File Visible: No Signed: -
Status: -

Name: pciide.sys
Image Path: pciide.sys
Address: 0xF7A6C000 Size: 3328 File Visible: - Signed: -
Status: -

Name: PCIIDEX.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS
Address: 0xF7724000 Size: 28672 File Visible: - Signed: -
Status: -

Name: PnpManager
Image Path: \Driver\PnpManager
Address: 0x804D7000 Size: 2260992 File Visible: - Signed: -
Status: -

Name: psched.sys
Image Path: C:\WINDOWS\system32\DRIVERS\psched.sys
Address: 0xF7086000 Size: 69120 File Visible: - Signed: -
Status: -

Name: ptilink.sys
Image Path: C:\WINDOWS\system32\DRIVERS\ptilink.sys
Address: 0xF77AC000 Size: 17792 File Visible: - Signed: -
Status: -

Name: PxHelp20.sys
Image Path: PxHelp20.sys
Address: 0xF7734000 Size: 20000 File Visible: - Signed: -
Status: -

Name: rasacd.sys
Image Path: C:\WINDOWS\system32\DRIVERS\rasacd.sys
Address: 0xF7143000 Size: 8832 File Visible: - Signed: -
Status: -

Name: rasl2tp.sys
Image Path: C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
Address: 0xF7534000 Size: 51328 File Visible: - Signed: -
Status: -

Name: raspppoe.sys
Image Path: C:\WINDOWS\system32\DRIVERS\raspppoe.sys
Address: 0xF7544000 Size: 41472 File Visible: - Signed: -
Status: -

Name: raspptp.sys
Image Path: C:\WINDOWS\system32\DRIVERS\raspptp.sys
Address: 0xF7554000 Size: 48384 File Visible: - Signed: -
Status: -

Name: raspti.sys
Image Path: C:\WINDOWS\system32\DRIVERS\raspti.sys
Address: 0xF77BC000 Size: 16512 File Visible: - Signed: -
Status: -

Name: RAW
Image Path: \FileSystem\RAW
Address: 0x804D7000 Size: 2260992 File Visible: - Signed: -
Status: -

Name: rdbss.sys
Image Path: C:\WINDOWS\system32\DRIVERS\rdbss.sys
Address: 0xF6DFD000 Size: 175744 File Visible: - Signed: -
Status: -

Name: RDPCDD.sys
Image Path: C:\WINDOWS\System32\DRIVERS\RDPCDD.sys
Address: 0xF79C2000 Size: 4224 File Visible: - Signed: -
Status: -

Name: rdpdr.sys
Image Path: C:\WINDOWS\system32\DRIVERS\rdpdr.sys
Address: 0xF702E000 Size: 196224 File Visible: - Signed: -
Status: -

Name: redbook.sys
Image Path: C:\WINDOWS\system32\DRIVERS\redbook.sys
Address: 0xF7514000 Size: 57600 File Visible: - Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xF640B000 Size: 49152 File Visible: No Signed: -
Status: -

Name: SCSIPORT.SYS
Image Path: C:\WINDOWS\System32\Drivers\SCSIPORT.SYS
Address: 0xF736B000 Size: 98304 File Visible: - Signed: -
Status: -

Name: spih.sys
Image Path: spih.sys
Address: 0xF7383000 Size: 1048576 File Visible: No Signed: -
Status: -

Name: sptd
Image Path: \Driver\sptd
Address: 0x00000000 Size: 0 File Visible: No Signed: -
Status: -

Name: sr.sys
Image Path: sr.sys
Address: 0xF729D000 Size: 73472 File Visible: - Signed: -
Status: -

Name: srv.sys
Image Path: C:\WINDOWS\system32\DRIVERS\srv.sys
Address: 0xF658B000 Size: 333824 File Visible: - Signed: -
Status: -

Name: swenum.sys
Image Path: C:\WINDOWS\system32\DRIVERS\swenum.sys
Address: 0xF79B2000 Size: 4352 File Visible: - Signed: -
Status: -

Name: tcpip.sys
Image Path: C:\WINDOWS\system32\DRIVERS\tcpip.sys
Address: 0xF6EE7000 Size: 361600 File Visible: - Signed: -
Status: -

Name: TDI.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\TDI.SYS
Address: 0xF779C000 Size: 20480 File Visible: - Signed: -
Status: -

Name: termdd.sys
Image Path: C:\WINDOWS\system32\DRIVERS\termdd.sys
Address: 0xF7574000 Size: 40704 File Visible: - Signed: -
Status: -

Name: update.sys
Image Path: C:\WINDOWS\system32\DRIVERS\update.sys
Address: 0xF6FD0000 Size: 384768 File Visible: - Signed: -
Status: -

Name: usbccgp.sys
Image Path: C:\WINDOWS\system32\DRIVERS\usbccgp.sys
Address: 0xF7874000 Size: 32128 File Visible: - Signed: -
Status: -

Name: USBD.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\USBD.SYS
Address: 0xF79BA000 Size: 8192 File Visible: - Signed: -
Status: -

Name: usbehci.sys
Image Path: C:\WINDOWS\system32\DRIVERS\usbehci.sys
Address: 0xF7774000 Size: 30208 File Visible: - Signed: -
Status: -

Name: usbhub.sys
Image Path: C:\WINDOWS\system32\DRIVERS\usbhub.sys
Address: 0xF7594000 Size: 59520 File Visible: - Signed: -
Status: -

Name: USBPORT.SYS
Image Path: C:\WINDOWS\system32\DRIVERS\USBPORT.SYS
Address: 0xF70F7000 Size: 147456 File Visible: - Signed: -
Status: -

Name: usbprint.sys
Image Path: C:\WINDOWS\system32\DRIVERS\usbprint.sys
Address: 0xF7884000 Size: 25856 File Visible: - Signed: -
Status: -

Name: usbuhci.sys
Image Path: C:\WINDOWS\system32\DRIVERS\usbuhci.sys
Address: 0xF776C000 Size: 20608 File Visible: - Signed: -
Status: -

Name: vga.sys
Image Path: C:\WINDOWS\System32\drivers\vga.sys
Address: 0xF781C000 Size: 20992 File Visible: - Signed: -
Status: -

Name: VIDEOPRT.SYS
Image Path: C:\WINDOWS\System32\drivers\VIDEOPRT.SYS
Address: 0xF6F94000 Size: 81920 File Visible: - Signed: -
Status: -

Name: VolSnap.sys
Image Path: VolSnap.sys
Address: 0xF74C4000 Size: 52352 File Visible: - Signed: -
Status: -

Name: wanatw4.sys
Image Path: C:\WINDOWS\system32\DRIVERS\wanatw4.sys
Address: 0xF77C4000 Size: 20512 File Visible: - Signed: -
Status: -

Name: watchdog.sys
Image Path: C:\WINDOWS\System32\watchdog.sys
Address: 0xF7744000 Size: 20480 File Visible: - Signed: -
Status: -

Name: Win32k
Image Path: \Driver\Win32k
Address: 0xBF800000 Size: 1847296 File Visible: - Signed: -
Status: -

Name: win32k.sys
Image Path: C:\WINDOWS\System32\win32k.sys
Address: 0xBF800000 Size: 1847296 File Visible: - Signed: -
Status: -

Name: win32k.sys:1
Image Path: C:\WINDOWS\win32k.sys:1
Address: 0xF789C000 Size: 20480 File Visible: No Signed: -
Status: -

Name: win32k.sys:2
Image Path: C:\WINDOWS\win32k.sys:2
Address: 0xF6D25000 Size: 61440 File Visible: No Signed: -
Status: -

Name: WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\WMILIB.SYS
Address: 0xF79A6000 Size: 8192 File Visible: - Signed: -
Status: -

Name: WMIxWDM
Image Path: \Driver\WMIxWDM
Address: 0x804D7000 Size: 2260992 File Visible: - Signed: -
Status: -

Name: ws2ifsl.sys
Image Path: C:\WINDOWS\System32\drivers\ws2ifsl.sys
Address: 0xF7082000 Size: 12032 File Visible: - Signed: -
Status: -

#4 Blade

Blade

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Posted 28 August 2009 - 05:25 PM

You have an active rootkit on your machine. With the information you have provided I believe you will need help from the malware removal team. Please read the information about getting started. After you have followed the steps in that guide, I would like you to start a new thread HERE and include a link to this thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. The HJT team is very busy, so it could be several days before you receive a reply. But rest assured, help is on the way!

It is likely that you will be unable to run traditional scanning utilities or run a full scan with RootRepeal as directed in the Preparation Guide linked above. If this is the case, you should still create your new thread in the HJT forum, but instead of DDS and full RootRepeal logs you should post your partial RootRepeal log (the one you just generated for me), as well as a log generated by this special utility.

~Blade

Posted Image

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#5 w3azl3

w3azl3
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Posted 28 August 2009 - 07:01 PM

ok your special program is finished will make a new post now :D

thanks for all your help Blade

Edited by w3azl3, 28 August 2009 - 07:02 PM.





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