Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Cannot open anything..


  • This topic is locked This topic is locked
4 replies to this topic

#1 xpuser231

xpuser231

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:55 AM

Posted 28 August 2009 - 02:48 PM

i know my computer is infected but i dont know what caused the infection. I would've ran the test but the are impossible as the scanners and killed by the virus walf way through. I can't open any antivirus programs or things like explorer.exe and control panel. Any help is appreciated, thanks.

BC AdBot (Login to Remove)

 


#2 Blade

Blade

    Strong in the Bleepforce


  • Site Admin
  • 12,789 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:US
  • Local time:01:55 AM

Posted 28 August 2009 - 04:50 PM

Hello xpuser231 and :thumbsup: to BleepingComputer!

Please install RootRepeal
Note: Vista users ,, right click on desktop icon and select "Run as Administrator."Disconnect from the Internet or physically unplug your Internet cable connection.
Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
Temporarily disable your anti-virus and real-time anti-spyware protection.
After starting the scan, do not use the computer until the scan has completed.
When finished, re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.
  • Extract RootRepeal.exe from the zip archive.
  • Open Posted Image on your desktop.
  • Click the "Drivers" tab, and then click the Posted Image button.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.
~Blade


In your next reply, please include the following:
RootRepeal log

Edited by Blade Zephon, 28 August 2009 - 04:52 PM.

animinionsmalltext.gif
If I am helping you, it has been 48 hours since your last post, and I have yet to reply to your topic, please send me a PM
Become a BleepingComputer fan: Facebook
Follow us on Twitter!


#3 xpuser231

xpuser231
  • Topic Starter

  • Members
  • 5 posts
  • OFFLINE
  •  
  • Local time:02:55 AM

Posted 29 August 2009 - 09:49 PM

hey blade, unfortunately i wont have access to the computer until monday, i hope its not a problem for you to wait till then, thanks. :thumbsup:

#4 Blade

Blade

    Strong in the Bleepforce


  • Site Admin
  • 12,789 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:US
  • Local time:01:55 AM

Posted 29 August 2009 - 11:38 PM

Not a problem. . . I'll still be here :thumbsup:

~Blade

animinionsmalltext.gif
If I am helping you, it has been 48 hours since your last post, and I have yet to reply to your topic, please send me a PM
Become a BleepingComputer fan: Facebook
Follow us on Twitter!


#5 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 37,109 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:01:55 AM

Posted 30 August 2009 - 12:17 AM

Hello

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/topic253135.html

We do not allow more than one topic for the same computer and the same issue as this causes confusion, and in this case may make the disinfection process more difficult.

This leaves you with a choice:

1) Have this thread reopened and the HiJack This log topic deleted

OR


2) Keep this thread closed and wait for assistance in the HiJack This log forum. Please note that that forum is VERY busy.

Please send a Private Message indicating your choice.

Assuming you wish assistance in the HiJack This forum, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond. Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


animinionsmalltext.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users