Still in need of help... Google redirect

Please forgive me but I have been awaiting a reply for several days to my request for assistance here .

I just wanted to make one more post requesting help before I take another course of action. I understand that the experts are swamped and I certainly appreciate the mere possibility of someone offering to assist me here voluntarily. But my internet is hardly working at all as a result of my problem. Almost all sites cause my internet to close (including this one) and I don't always have access to another computer. I'm afraid I am going to have to resort to a full OS wipe and re-install if I can't get help soon because currently I am essentially computerless.

Is there someone who can help?
Thank you and please forgive my impatience.

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large, as are other comparable sites that help others with malware issues. Athough our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, you wouldn't want someone to assist you who is not familiar with your issue and attempt to fix it, would you?

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.