Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

"1608 Unable to Create InstallDriver Instance" & Cannot Run Windows Update 0x800704DD


  • Please log in to reply
1 reply to this topic

#1 AceFactor

AceFactor

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:07:22 PM

Posted 28 August 2009 - 12:22 PM

I don't know if these two issues are related; I found the second issue when investigating the first. That is, I found out that my Windows XP Pro never updated to SP3, and tried to check for updates manually, getting the second error message. The first error I keep getting whenever I try to install a program that accompanies a new copy machine. Apparently, something is interfering with InstallShield? I've tried every solution I could find on the web related to the first error, to no avail. Someone suggested making sure all my windows updates have been installed--that's how I discovered I couldn't update manually, getting the second error pertaining to windows update. Below is my (1) HijackThis log; (2) DDS report; (3) two attachments, one from DDS and the other from RootRepeal. I would greatly appeciate any help with one or both problems.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:23:40 AM, on 8/28/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Antivirus\Tmntsrv.exe
C:\Program Files\Trend Micro\Antivirus\tmproxy.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\Antivirus\pccguide.exe
C:\Program Files\Trend Micro\Antivirus\PCClient.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\Antivirus\TMOAgent.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Zinio\ZinioReader.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us8.hpwis.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: (no name) - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - (no file)
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Antivirus\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Antivirus\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Antivirus\TMOAgent.exe" /run
O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NAV CfgWiz] C:\WINDOWS\$NtServicePackUninstall$\cfgwiz.exe /R
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [IcoSet] c:\hp\bin\cloaker.exe c:\hp\bin\IcoSet\adjust.bat seticon
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Zinio DLM] C:\Program Files\Zinio\ZinioReader.exe /autostart
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk.disabled
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase1140.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdqcpc/downloads/msxml4.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} (DDRevision Class) - http://h20264.www2.hp.com/ediags/dd/instal...nosticsxp2k.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://intercall.webex.com/client/T23LSP33...bex/ieatgpc.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Unknown owner - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Antivirus\Tmntsrv.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Incorporated. - C:\Program Files\Trend Micro\Antivirus\tmproxy.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 11011 bytes


DDS (Ver_09-07-30.01) - NTFSx86
Run by Owner at 12:44:21.48 on Fri 08/28/2009
Internet Explorer: 8.0.6001.18702

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://srch-us8.hpwis.com/
uDefault_Page_URL = hxxp://us8.hpwis.com/
uDefault_Search_URL = hxxp://srch-us8.hpwis.com/
uSearch Bar = hxxp://srch-us8.hpwis.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mSearch Bar = hxxp://srch-us8.hpwis.com/
uInternet Connection Wizard,ShellNext = hxxp://us8.hpwis.com/
uInternet Settings,ProxyOverride = 127.0.0.1;localhost;*.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: : {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - No File
BHO: {B56A7D7D-6927-48C8-A975-17DF180C71AC} - No File
TB: hp toolkit: {b2847e28-5d7d-4deb-8b67-05d28bcf79f5} - c:\hp\explorebar\HPTOOLKT.DLL
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
EB: hp toolkit: {8f4902b6-6c04-4ade-8052-aa58578a21bd} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Zinio DLM] c:\program files\zinio\ZinioReader.exe /autostart
mRun: [pccguide.exe] "c:\program files\trend micro\antivirus\pccguide.exe"
mRun: [PCClient.exe] "c:\program files\trend micro\antivirus\PCClient.exe"
mRun: [TM Outbreak Agent] "c:\program files\trend micro\antivirus\TMOAgent.exe" /run
mRun: [OrderReminder] c:\program files\hewlett-packard\orderreminder\OrderReminder.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [PS2] c:\windows\system32\ps2.exe
mRun: [CamMonitor] c:\program files\hewlett-packard\digital imaging\unload\hpqcmon.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [StorageGuard] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [Share-to-Web Namespace Daemon] c:\program files\hewlett-packard\hp share-to-web\hpgs2wnd.exe
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NAV CfgWiz] c:\windows\$ntservicepackuninstall$\cfgwiz.exe /R
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [IcoSet] c:\hp\bin\cloaker.exe c:\hp\bin\icoset\adjust.bat seticon
mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe
mRun: [AlcxMonitor] ALCXMNTR.EXE
mRun: [BJCFD] c:\program files\broadjump\client foundation\CFD.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
IE: E&xport to Microsoft Excel
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - {A1EDC4A1-940F-48E0-8DFD-E38F1D501021}
LSP: SpSubLSP.dll
Trusted Zone: westcheck.com
Trusted Zone: westlaw.com
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxp://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase1140.cab
DPF: {88D969C0-F192-11D4-A65F-0040963251E5} - hxxp://ipgweb.cce.hp.com/rdqcpc/downloads/msxml4.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} - hxxp://acs.pandasoftware.com/activescan/as5free/asinst.cab
DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://intercall.webex.com/client/T23LSP33EP10/webex/ieatgpc.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-08-24 14:34 <DIR> --d----- C:\hp_LJ1020-1022_Full_Solution
2009-08-24 13:32 574,100 a------- c:\windows\system32\hp1022n.img
2009-08-24 13:32 206,768 a------- c:\windows\system32\hp1022.img
2009-08-24 13:32 61,440 a------- c:\windows\system32\ZIMF.DLL
2009-08-24 13:32 53,248 a------- c:\windows\system32\ZTAG.DLL
2009-08-24 13:32 10,632 a------- c:\windows\system32\ZSHP1020.CHM
2009-08-24 12:55 <DIR> --d----- c:\program files\Hp
2009-08-12 22:25 128,512 -c------ c:\windows\system32\dllcache\dhtmled.ocx
2009-08-12 22:24 655,872 -c------ c:\windows\system32\dllcache\mstscax.dll
2009-08-09 06:42 1,089,601 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-08-09 03:11 <DIR> --d----- c:\windows\system32\XPSViewer
2009-08-09 03:09 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-09 03:09 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-09 03:09 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-09 03:09 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-08-09 03:09 117,760 -------- c:\windows\system32\prntvpt.dll
2009-08-09 03:09 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-08-09 03:09 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-08-09 03:09 <DIR> --d----- C:\402c4db748a3fe4d8c
2009-08-09 03:08 <DIR> --d----- c:\windows\SxsCaPendDel
2009-08-09 03:02 <DIR> --d----- c:\program files\MSXML 6.0
2009-08-05 04:11 204,800 -c------ c:\windows\system32\dllcache\mswebdvd.dll

==================== Find3M ====================

2009-08-05 04:11 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-17 13:55 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 10:08 286,720 a------- c:\windows\system32\wmpdxm.dll
2009-07-10 15:19 249,856 a------- c:\windows\system32\pdfmona.dll
2009-07-10 15:19 51,716 a------- c:\windows\system32\pdf995mon.dll
2009-07-03 12:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-25 13:36 661,504 a------- c:\windows\system32\mqqm.dll
2009-06-25 13:36 517,120 a------- c:\windows\system32\mqsnap.dll
2009-06-25 13:36 471,552 a------- c:\windows\system32\mqutil.dll
2009-06-25 13:36 225,280 a------- c:\windows\system32\mqoa.dll
2009-06-25 13:36 186,880 a------- c:\windows\system32\mqtrig.dll
2009-06-25 13:36 177,152 a------- c:\windows\system32\mqrt.dll
2009-06-25 13:36 138,240 a------- c:\windows\system32\mqad.dll
2009-06-25 13:36 123,392 a------- c:\windows\system32\mqrtdep.dll
2009-06-25 13:36 95,744 a------- c:\windows\system32\mqsec.dll
2009-06-25 13:36 48,640 a------- c:\windows\system32\mqupgrd.dll
2009-06-25 13:36 47,104 a------- c:\windows\system32\mqdscli.dll
2009-06-25 13:36 16,896 a------- c:\windows\system32\mqise.dll
2009-06-22 06:49 117,248 a------- c:\windows\system32\mqtgsvc.exe
2009-06-22 06:49 19,968 a------- c:\windows\system32\mqbkup.exe
2009-06-22 06:49 4,608 a------- c:\windows\system32\mqsvc.exe
2009-06-16 09:55 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 09:55 82,432 a------- c:\windows\system32\fontsub.dll
2009-06-12 06:50 80,896 a------- c:\windows\system32\tlntsess.exe
2009-06-12 06:50 76,288 a------- c:\windows\system32\telnet.exe
2009-06-10 09:21 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 01:32 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-05 02:42 655,872 a------- c:\windows\system32\mstscax.dll
2009-06-03 14:27 1,290,752 a------- c:\windows\system32\quartz.dll
2006-12-14 14:55 48,488 a------- c:\docume~1\owner\applic~1\GDIPFONTCACHEV1.DAT

============= FINISH: 12:47:01.73 ===============

Attached Files


Edited by AceFactor, 28 August 2009 - 02:11 PM.


BC AdBot (Login to Remove)

 


#2 Net_Surfer

Net_Surfer

  • Banned
  • 2,154 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:05:22 PM

Posted 12 September 2009 - 02:16 AM

Hello and :( to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here
.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.


Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay
.

-----------------------------------------------------------

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Kind regards
Net_Surfer

:(




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users