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Windows Prevention Suite Removed but cannot access gmail and computer is slow


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#1 clipper1981

clipper1981

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Posted 28 August 2009 - 11:20 AM

Yesterday I removed Windows Protection Suite using MalwareBytes. The program seems to be removed but I can no longer access gmail. Also my compter is very slow. Any help would be appreciated.


DDS (Ver_09-07-30.01) - NTFSx86
Run by Sarah at 16:10:22.05 on 28/08/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_16
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.92 [GMT 1:00]

AV: Windows Protection Suite *On-access scanning enabled* (Updated) {B7380FC0-8E74-4AA2-BE54-61322A56B894}
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: Windows Protection Suite *enabled* {C2E28628-95E4-4414-8BA8-5AAA2ABB62A0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\system32\RegSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\1XConfig.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Browser MOUSE\mouse32a.exe
C:\Program Files\HiYo\bin\HiYo.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\vVX3000.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Sarah\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = localhost;*.local
uURLSearchHooks: InstantDisplay Toolbar: {821b7a96-f0df-4803-808e-e841c9548aa6} - c:\program files\instantdisplay\tbIns1.dll
uURLSearchHooks: SparkleBox Toolbar: {ca4eedb3-5719-4e27-a478-8d13f761c28d} - c:\program files\sparklebox\tbSpa1.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - No File
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: InstantDisplay Toolbar: {821b7a96-f0df-4803-808e-e841c9548aa6} - c:\program files\instantdisplay\tbIns1.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
BHO: SparkleBox Toolbar: {ca4eedb3-5719-4e27-a478-8d13f761c28d} - c:\program files\sparklebox\tbSpa1.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: InstantDisplay Toolbar: {821b7a96-f0df-4803-808e-e841c9548aa6} - c:\program files\instantdisplay\tbIns1.dll
TB: SparkleBox Toolbar: {ca4eedb3-5719-4e27-a478-8d13f761c28d} - c:\program files\sparklebox\tbSpa1.dll
uRun: [Sonic RecordNow!]
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [LogitechSoftwareUpdate] "c:\program files\logitech\video\ManifestEngine.exe" boot
uRun: [ares ultra] "c:\program files\ares ultra\Ares Ultra.exe" -h
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB0_0_0 -reboot 1
uRun: [Google Update] "c:\documents and settings\sarah\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [PRONoMgr.exe] c:\program files\intel\ncs\proset\PRONoMgr.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [StorageGuard] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [Dell AIO Printer A920] "c:\program files\dell aio printer a920\dlbkbmgr.exe"
mRun: [LVCOMSX] c:\windows\system32\LVCOMSX.EXE
mRun: [LogitechVideoRepair] c:\program files\logitech\video\ISStart.exe
mRun: [LogitechVideoTray] c:\program files\logitech\video\LogiTray.exe
mRun: [FLMOFFICE4DMOUSE] c:\program files\browser mouse\mouse32a.exe
mRun: [Hiyo] c:\program files\hiyo\bin\HiYo.exe /RunFromStartup
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [VX3000] c:\windows\vVX3000.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
IE: &Search - ?p=ZRxdm610YYIE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Resource.dll/RC_Print.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0007-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxsrvc.dll
Notify: Sebring - c:\windows\system32\LgNotify.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\sarah\applic~1\mozilla\firefox\profiles\jd5ho9kr.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - search
FF - prefs.js: browser.startup.homepage - www.google.ie
FF - prefs.js: keyword.URL - hxxp://mystart.hiyo.com/?loc=ff_address&search=
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\sarah\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\sarah\local settings\application data\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-2-2 325128]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2006-12-11 27656]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-2-2 107272]
R1 RapportKELL;RapportKELL;c:\program files\trusteer\rapport\bin\RapportKELL.sys [2009-4-27 57320]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2009-4-27 238952]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-2-2 298264]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2009-6-5 648424]
S3 NTPASp50;NTPASp50 NDIS Protocol Driver;c:\windows\system32\drivers\NtpaSp50.sys [2009-4-11 17536]

=============== Created Last 30 ================

2009-08-28 15:56 <DIR> --d----- c:\windows\system32\wbem\Repository
2009-08-28 15:54 <DIR> --dsh--- c:\docume~1\alluse~1\applic~1\18b06c8
2009-08-27 22:57 <DIR> --d----- c:\documents and settings\sarah\.SunDownloadManager
2009-08-27 22:55 <DIR> --d----- c:\program files\Sun
2009-08-27 22:55 73,728 a------- c:\windows\system32\javacpl.cpl
2009-08-27 21:53 3,402 a------- c:\windows\system32\tmp.reg
2009-08-27 18:15 <DIR> --d----- c:\docume~1\sarah\applic~1\Malwarebytes
2009-08-27 18:15 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-27 18:15 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-08-27 18:15 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-27 18:15 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-08-23 12:26 44 a------- c:\windows\liveup.ini
2009-08-23 12:25 565,170 a------- c:\windows\system32\large.bnk
2009-08-23 12:25 278,528 a------- c:\windows\system32\livesnth.dll
2009-08-21 18:26 46,740 a------- c:\windows\RUN16A40.MCH
2009-08-21 18:24 <DIR> --d----- c:\windows\A4W_DATA
2009-08-21 11:11 <DIR> --d----- c:\program files\Amazon
2009-08-15 14:36 128,512 -c------ c:\windows\system32\dllcache\dhtmled.ocx
2009-08-15 14:36 1,315,328 -c------ c:\windows\system32\dllcache\msoe.dll
2009-08-07 17:16 <DIR> --d----- c:\program files\Veetle
2009-08-07 09:04 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-08-06 16:20 <DIR> --d----- c:\windows\system32\XPSViewer
2009-08-06 16:19 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-06 16:19 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-06 16:19 117,760 -------- c:\windows\system32\prntvpt.dll
2009-08-06 16:19 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-08-06 16:19 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-06 16:19 <DIR> --d----- C:\cece9827c7afca87775ad84889a62a
2009-08-06 16:19 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-08-06 16:19 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-08-05 10:01 204,800 -c------ c:\windows\system32\dllcache\mswebdvd.dll
2009-08-04 17:34 632 a------- C:\bar.emf
2009-08-04 13:07 <DIR> --d----- c:\docume~1\sarah\applic~1\GetRightToGo

==================== Find3M ====================

2009-08-27 22:55 411,368 a------- c:\windows\system32\deploytk.dll
2009-08-18 09:14 29,640 a------- c:\docume~1\sarah\applic~1\GDIPFONTCACHEV1.DAT
2009-08-05 10:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-17 20:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-03 18:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-25 09:25 730,112 a------- c:\windows\system32\lsasrv.dll
2009-06-25 09:25 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 09:25 147,456 a------- c:\windows\system32\schannel.dll
2009-06-25 09:25 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 09:25 56,832 a------- c:\windows\system32\secur32.dll
2009-06-25 09:25 54,272 a------- c:\windows\system32\wdigest.dll
2009-06-16 15:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 15:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-12 13:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-10 15:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-10 07:14 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-03 20:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-06-02 11:17 75,776 a------- c:\windows\system32\WS2Fix.exe
2008-10-07 20:50 16,384 a--sh--- c:\windows\system32\config\systemprofile\cookies\index.dat
2008-10-07 20:50 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\index.dat
2008-10-07 20:50 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008100720081008\index.dat
2008-10-07 20:50 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\temporary internet files\content.ie5\index.dat

============= FINISH: 16:11:59.19 ===============

Attached Files



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#2 clipper1981

clipper1981
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Posted 01 September 2009 - 06:08 AM

Please close. Thank You.

#3 Orange Blossom

Orange Blossom

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Posted 04 September 2009 - 12:32 PM

Closed as requested. ~ OB
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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