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HijackThis removal issue


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2 replies to this topic

#1 Jimskin

Jimskin

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  • Local time:11:49 PM

Posted 27 August 2009 - 03:48 PM

Hello Bleepingcomputer team,

Firstly, I am not an expert user of any kind, so please treat me gently.

In the past I have used applications such as HijackThis and Smitfraudfix to clean nasty things from my computer. However, now I seem to have been infected by something that prevents me from using these things.

When I click on the HijackThis.exe file on my desktop, either nothing happens or the program opens briefly before closing down again immediately. If I try to delete it the screen turns blue for a second or two before everything comes back and the file not deleted. If I go to add/remove programs and try to remove it, the same thing happens. Even if I search for HijackThis on my web browser, the browser closes down. I can't even access bleepingcomputer.com on that PC, and I suspect it's related!

Is this a problem you are familiar with? Please find my DDS report below (I am sure there is all sorts of other nasty stuff going here as well!!).


DDS (Ver_09-07-30.01) - NTFSx86
Run by James Mundell at 18:02:40.92 on 27/08/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.511.148 [GMT 1:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\DOCUME~1\JAMESM~1\LOCALS~1\Temp\b.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\msb.exe
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Kontiki\KService.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Kontiki\KHost.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\ZyXEL Technology Corporation\ZyXEL G-260 Utility\Zyxel.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
F:\SafeStick.exe
C:\Documents and Settings\James Mundell\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.bbc.co.uk/news
uInternet Settings,ProxyOverride = <local>
mURLSearchHooks: H - No File
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\sdra64.exe,
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {48025058-559d-3bb7-ac11-d040a4066cd4} - D
BHO: XML Class: {500bca15-57a7-4eaf-8143-8c619470b13d} - c:\windows\system32\msxml71.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
EB: Easy-WebPrint: {03c1c47f-0538-4645-8372-d3109b9fc636} - c:\program files\canon\easy-webprint\Toolband.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [kdx] c:\program files\kontiki\KHost.exe -all
uRun: [ares] "c:\program files\ares\Ares.exe" -h
uRun: [Monopod] c:\docume~1\jamesm~1\locals~1\temp\b.exe
mRun: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
mRun: [LXCFCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCFtime.dll,_RunDLLEntry@16
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [RegistryMechanic]
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [EverioService] "c:\program files\cyberlink\pcm4everio\EverioService.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mExplorerRun: [4147266645] "c:\windows\system32\setutime.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\zyxelg~1.lnk - c:\program files\zyxel technology corporation\zyxel g-260 utility\Zyxel.exe
IE: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZUxdm554YYGB
IE: Easy-WebPrint Add To Print List - c:\program files\canon\easy-webprint\Resource.dll/RC_AddToList.html
IE: Easy-WebPrint High Speed Print - c:\program files\canon\easy-webprint\Resource.dll/RC_HSPrint.html
IE: Easy-WebPrint Preview - c:\program files\canon\easy-webprint\Resource.dll/RC_Preview.html
IE: Easy-WebPrint Print - c:\program files\canon\easy-webprint\Resource.dll/RC_Print.html
IE: {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.skybroadband.com
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {15589FA1-C456-11CE-BF01-00AA0055595A} - hxxp://w4s2.work4sure.com/c/ge/w4sgeen9.exe
DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - hxxp://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-4/MyFunCardsInitialSetup1.0.1.1.cab
DPF: {6F750203-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.co.uk/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} - hxxp://81.137.215.15:9024/activex/AMC.cab
TCP: {1F415A23-A383-4B99-8CA1-987ED24DA5ED} = 192.168.0.1
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jamesm~1\applic~1\mozilla\firefox\profiles\sunvhja4.default\
FF - prefs.js: browser.startup.homepage - hxxp://news.bbc.co.uk/
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npBBCPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPMyWebS.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("media.enforce_same_site_origin", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.cache_size", 51200);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.ogg.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.wave.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("media.autoplay.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.urlbar.autocomplete.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("capability.policy.mailnews.*.wholeText", "noAccess");
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.storage.default_quota", 5120);
c:\program files\mozilla firefox\greprefs\all.js - pref("content.sink.event_probe_rate", 3);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.http.prompt-temp-redirect", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.dpi", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("layout.css.devPixelsPerPx", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("gestures.enable_single_finger_input", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.max_chrome_script_run_time", 0);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.tcp.sendbuffer", 131072);
c:\program files\mozilla firefox\greprefs\all.js - pref("geo.enabled", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.remember_cert_checkbox_default_setting", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-cjkt", "moz35");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.blocklist.level", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.restrict.typed", "~");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.urlbar.default.behavior", 0);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.clearOnShutdown.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.history", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.formdata", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.passwords", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.downloads", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cookies", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.cache", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.sessions", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.offlineApps", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.cpd.siteSettings", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("privacy.sanitize.migrateFx3Prefs", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.ssl_override_behavior", 2);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("security.alternate_certificate_error_page", "certerror");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.autostart", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.privatebrowsing.dont_prompt_on_enter", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("geo.wifi.uri", "https://www.google.com/loc/json");

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2002-1-1 327688]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2002-1-1 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2002-1-1 108552]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-5-19 240512]
R3 ZYXEL750;ZyAir G-260 Driver;c:\windows\system32\drivers\WLANUTG.SYS [2007-10-26 494848]
S2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2008-7-3 906520]
S2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-7-3 298776]
S2 gupdate1ca027e89ddba28;Google Update Service (gupdate1ca027e89ddba28);c:\program files\google\update\GoogleUpdate.exe [2009-7-12 133104]

=============== Created Last 30 ================

2009-08-27 09:33 <DIR> -cd----- C:\VundoFix Backups
2009-08-24 08:36 145,920 a------- c:\windows\msb.exe
2009-08-24 00:40 <DIR> --dsh--- c:\documents and settings\james mundell\IECompatCache
2009-08-24 00:17 145,920 a------- c:\windows\msa.exe
2009-08-24 00:17 207,876 a------- c:\windows\system32\msxml71.dll
2009-08-22 17:25 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Blizzard Entertainment
2009-08-10 00:38 <DIR> --d----- c:\program files\Ares
2009-08-08 01:38 <DIR> --d----- c:\windows\system32\XPSViewer
2009-08-08 01:31 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-08 01:31 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-08 01:31 117,760 -------- c:\windows\system32\prntvpt.dll
2009-08-08 01:31 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-08 01:31 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-08-08 01:31 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-08-08 01:31 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-08-08 01:31 <DIR> -cd----- C:\9bbb169e290c75e29592fbb6
2009-08-08 01:28 <DIR> --d----- c:\program files\VideoLAN
2009-08-08 01:11 <DIR> --d----- c:\docume~1\jamesm~1\applic~1\SmitFraudFixTool
2009-08-08 00:37 <DIR> --d----- c:\program files\Windows Live SkyDrive
2009-08-05 10:01 204,800 -c------ c:\windows\system32\dllcache\mswebdvd.dll
2009-08-01 19:49 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-08-01 19:49 128,512 -c------ c:\windows\system32\dllcache\dhtmled.ocx
2009-08-01 19:49 1,315,328 -c------ c:\windows\system32\dllcache\msoe.dll
2009-08-01 19:49 246,272 -c------ c:\windows\system32\dllcache\ieproxy.dll
2009-08-01 19:49 12,800 -c------ c:\windows\system32\dllcache\xpshims.dll
2009-08-01 19:41 <DIR> --dsh--- c:\documents and settings\james mundell\IETldCache

==================== Find3M ====================

2009-08-05 10:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-17 20:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-03 18:09 915,456 a------- c:\windows\system32\wininet.dll
2009-06-25 09:25 730,112 a------- c:\windows\system32\lsasrv.dll
2009-06-25 09:25 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 09:25 147,456 a------- c:\windows\system32\schannel.dll
2009-06-25 09:25 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 09:25 56,832 a------- c:\windows\system32\secur32.dll
2009-06-25 09:25 54,272 a------- c:\windows\system32\wdigest.dll
2009-06-16 15:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 15:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-12 13:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-10 15:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-10 07:14 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-03 20:09 1,291,264 a------- c:\windows\system32\quartz.dll
2002-01-01 05:25 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012002010120020102\index.dat

============= FINISH: 18:07:54.34 ===============


I would be grateful for any advice you can give.

Thanks.

James

Attached Files



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#2 etavares

etavares

    Bleepin' Remover


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Posted 10 September 2009 - 05:38 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 teacup61

teacup61

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Posted 20 September 2009 - 04:31 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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