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My computer keeps freezing.


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12 replies to this topic

#1 Connor!

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Posted 27 August 2009 - 08:59 AM

My computer keeps freezing, usually after its been on for about 10-20 minutes.
I don't really know what else you need to analyse the problem, so I'm hoping you guys can ask the questions :huh:

Thanks!

When It's freezing, nothing works. Not Task manager, can't log out or anything.
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#2 ZD_Inty

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Posted 27 August 2009 - 09:47 AM

well. this could be SEVERAL reasons. hardware and software. if you have RECENTLY added new hardware. try disconecting it and then see if computer locks up. if not i would say if you do not have antivirus to download avg free version and do COMPLETE scan. maybe try combofix.
if this is a hardware issue. anything could be the problem.
please post more reasons to this. thanks

#3 Connor!

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Posted 27 August 2009 - 10:11 AM

Nothing has been added recently, hardware of software.

Although, once last week I did get a Blue Screen Error Message. Can't remember the exact words, but it said IRQL_NOT_LESS_OR_EQUAL
It's not really got a lot of programs on it (It's my moms computer, she really only uses it for internet and email) and it has been scanned with Avira, with no threats.
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#4 ThunderZ

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Posted 27 August 2009 - 10:14 AM

How long have you had the PC?

The freezes could be heat related. Is this a tower or lap top?

#5 Connor!

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Posted 27 August 2009 - 10:21 AM

Tower.

Don't think it could be heat related, it's just a basic PC and hasn't been overworked.. and it's kept in an Outdoor Office/Summerhouse.
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#6 ThunderZ

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Posted 27 August 2009 - 10:30 AM

Overheating is not always related to overworking.

How long have you had the PC?

Has the side ever been pulled off to check for dust and hair build-up around the fans? In particular, the power supply and processor fan\heat sink fins?

This is a common occurrence on all air cooled PCs.

#7 Connor!

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Posted 28 August 2009 - 05:14 AM

Hi

Just opened the case, suprisingly, it was really clean. No dust/hair build up.
If it helps, the mouse still moves when the computer has frozen.

Thanks
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#8 ThunderZ

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Posted 28 August 2009 - 06:34 AM

Well, that seems to rule out a heat issue.

What type of PC?

What operating system?

#9 Connor!

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Posted 28 August 2009 - 06:45 AM

As I said, it's just a basic PC - Perfect for what my mum uses it for though.

Vista Home Basic and It's a dell (I don't like Dell). I think it's a Dimension E520.

Thanks
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#10 ThunderZ

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Posted 28 August 2009 - 07:45 AM

Has Vista been fully updated?

When it freezes is any one certain thing being done on it?

Such as surfing? Checking e mail? Any online games being played?

Trying to find a common occurrence that may point to the problem.

Another thought. You are running Avira. I know store bought PCs do not come pre-loaded with it. Have you uninstalled any previous AV?

#11 Connor!

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Posted 28 August 2009 - 07:52 AM

Windows fully updated.

Nothing in particular, I don't think. It's not my computer so I'm not entirely sure but I think it is just from general use, and nothing particular. I'll test this myself later.

It's had a previous AV, but that was uninstalled. It's been running Avira for months, and the problems only been there for weeks. So I wouldn't relate it to Avira.
I'll do a online AV scan with Housecall, see what that says.

Thanks
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#12 ThunderZ

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Posted 28 August 2009 - 07:55 AM

One other thing.

When was the last time regular PC maintenance was performed?

Temp. file clean up, cookies removed, disk defrag run?

#13 Connor!

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Posted 28 August 2009 - 08:03 AM

I couldn't tell you.
Next time I post the answer will be earlier today!
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