Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Blue Screen of Death


  • Please log in to reply
2 replies to this topic

#1 Tona

Tona

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:02:15 AM

Posted 26 August 2009 - 11:06 PM

Two days ago after uninstalling a game from my computer I got the blue screen crash. Now it happens very often. I also noticed i had just gotten a virus. My AVG recognized it as Exploit rogue but would not remove it. I think I finally got rid of the virus using Malwarebytes but am still getting the crash.

I ran bluescreenview and the minidump told me that the crash was caused by a driver ntkrnlpa.exe. the bug check string says unexpected kernel mode trap. There is also one that says caused by driver hal.dll.
Here is a copy...

Crash List


Created by using BlueScreenView
Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version
Mini082609-05.dmp 8/26/2009 9:49:22 PM UNEXPECTED_KERNEL_MODE_TRAP 0x1000007f 0x00000008 0x805d3130 0x00000000 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+a2ada NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.0.6001.18226 (vistasp1_gdr.090302-1506)
Mini082609-04.dmp 8/26/2009 3:34:19 AM UNEXPECTED_KERNEL_MODE_TRAP 0x1000007f 0x00000008 0x80152000 0x00000000 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+5aa98 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.0.6001.18226 (vistasp1_gdr.090302-1506)
Mini082609-03.dmp 8/26/2009 3:25:59 AM UNEXPECTED_KERNEL_MODE_TRAP 0x1000007f 0x00000008 0x80152000 0x00000000 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+5b589 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.0.6001.18226 (vistasp1_gdr.090302-1506)
Mini082609-02.dmp 8/26/2009 3:13:19 AM UNEXPECTED_KERNEL_MODE_TRAP 0x1000007f 0x00000008 0x80152000 0x00000000 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+5b589 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.0.6001.18226 (vistasp1_gdr.090302-1506)
Mini082609-01.dmp 8/26/2009 3:07:55 AM UNEXPECTED_KERNEL_MODE_TRAP 0x1000007f 0x00000008 0x80152000 0x00000000 0x00000000 hal.dll hal.dll+722b Hardware Abstraction Layer DLL Microsoft® Windows® Operating System Microsoft Corporation 6.0.6001.18000 (longhorn_rtm.080118-1840)





My first question is, does this have anything to do with the virus I had.
Second question is it possible to copy those files from my desktop computer and replace the bad files on my laptop that is having the crash problems. I have no idea what to do just know that when in safe mode I dont get the BSOD. But as soon as I start up in normal mode it happens anywhere from one minute after to an hour after.
I am running Windows Vista Home Premium
Toshiba Satellite A205
Intel Premium Dual CPU T2330 1.60GHz
1.00 GB Ram
32-bit Operating System

Edited by Tona, 27 August 2009 - 04:18 AM.


BC AdBot (Login to Remove)

 


#2 garmanma

garmanma

    Computer Masochist


  • Members
  • 27,809 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Cleveland, Ohio
  • Local time:03:15 AM

Posted 27 August 2009 - 03:41 PM

My first question is, does this have anything to do with the virus I had.


This has been a recent symptom for some viruses
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#3 Tona

Tona
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:02:15 AM

Posted 27 August 2009 - 09:04 PM

So I have followed all instructions to remove the windows antivirus pro virus from my computer and it seems to be gone but I am still getting the Blue screen crash...It is still telling me that the crash was caused by a driver ntkrnlpa.exe. the bug check string says unexpected kernel mode trap. There is also one that says caused by driver hal.dll.
Can anyone please tell me what to do next how do i fix these dreadful crashes...I thought for sure when I had gotten rid of the virus this problem would fix itself but it has not....




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users