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Stubborn trojan.tdss and redirector


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2 replies to this topic

#1 Grant1983

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Posted 26 August 2009 - 09:28 PM

Malwarebytes antimalware lists it as trojan.tdss, avg free edition will not remove it, even from safe mode. I also have a recurring problem with redirects, not sure if this is related or not. So far I have tried the following:

Malwarebytes
Several full scans in safe mode, it finds a couple files (see below) and says it has deleted them or will with restart but they just come back after restart.

Memory Modules Infected:
\\?\globalroot\systemroot\system32\geyekrocpuydwy.dll (Trojan.TDSS) -> Delete on reboot.
Files Infected:
\\?\globalroot\systemroot\system32\geyekrocpuydwy.dll (Trojan.TDSS) -> Quarantined and deleted successfully.

Spybot S&D
Several full scans in Safe Mode comes up with trojan.tdss and says removed but again shows back up on reboot.
Immunized
Locked hosts file and ie settings

CCleaner
Several cleaner and registry scans done, every time I run the cleaner I get an error that says:

"The file or directory C:\Documents and Settings\Administrator\Local Settings\Temp\etilqs_oc3DtCL5ueKb2u1gyp80 is corrupt and unreadable. Please run the Chkdsk utility. "

Running chkdsk from command prompt shows several errors:

Posted Image

Running /f and rebooting does not fix the issue. chkdsk will not even run from the drive properties window in reg or safe mode.

Spyblaster
Full protection enabled

Msconfig
All files in startup tab are disabled.

AVG Free
Several full system scans and removals from safe mode but everything keeps coming back.

When booting into normal mode I get a bunch of cmd prompt windows that pop up then immediately close, they go by too fast to really see what they say, its about 7-9 windows.

I am running on a t42 thinkpad with windows xp sp3 with all updates. All of the above programs have been updated to the latest version.

Thanks in advance for any help given, this issue has got me wanting to format but I thought I would try here first.

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#2 rigel

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Posted 27 August 2009 - 08:16 AM

You have a variant of the TDSS rootkit. This infection has to be cleaned by the HJT team.

Please follow this guide from step (6). Post a HJT log to the HJT forum and a Team member will be along to help you as soon as possible. You may wish to post a link back to this topic to see what was discussed thus far.

If you need any help with the guide, please let me know.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 Orange Blossom

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Posted 27 August 2009 - 11:09 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/252909/help-with-tdss-rootkit/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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