Posted 26 August 2009 - 09:27 PM
Anytime I open Internet Explorer or Firefox, my computer takes a long time for the page load. Anytime I open up anything (webpage, Itunes, Microsoft Office) it does not load quickly. My computer locks up or freezes and when I click anywhere, it says that it is not responding. After about 10 seconds (sometimes longer) it finally loads. This repeats every time I open a new page.
I just tried to defrag & I got the blue screen of death. Iíve gotten the blue screen even while Iím not doing anything with my laptop other than staring at it. I switched my desktop to Vista Basic because it has less CPU usage & I thought that might help, but itís not going any faster.
What can I do about this? Iíd really appreciate any feedback because this is a new laptop! (I know some computer stuff, but Iím definitely not as familiar with these things as you guys, so please be easy with me!) Should I post a hijackthis log in the other forum? Any help Ė thank you! Any other info you need, please let me know!
Windows Vista Home Premium
Service Pack 1
Dell Studio 1737
Rating: 3.8 Windows Experience Index
Intel Core 2 Duo CPU T6400 @ 2.00 GHz
4.00 GB RAM
450GB hard drive
64-bit Operating System