Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

BSOD upon removal of USB items


  • Please log in to reply
1 reply to this topic

#1 bLuxART

bLuxART

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:01:15 AM

Posted 26 August 2009 - 08:00 PM

Hi, I am having an issue with Windows Vista Ultimate 64-bit when I remove my USB thumbdrive and/or mouse- I am on a laptop.

I recently just installed the new updates for x64-based Vista computers that were released yesterday.

The first BSOD came up when I was on a forum trying to watch a video from Livestream.com. I refreshed the page a few times and decided to log-in. After I logged in, right as the page was about to refresh back to where I logged in at, I get a blue screen. I don't remember the error code or any details.

The laptop rebooted. I did multiple scans for spyware/malware/viruses, cleaned temp files, and ran Disk Check. I decided to back up some of my art files to my USB drive just in case the BSOD was from something serious. When I removed my USB drive(I don't "Safely Remove" it), my screen had horizontal marks across it that looked like the picture was being stretched for about a second, then a blue screen appeared. Rebooted again and looked up the code with *zeros*7E. It seems to be related to something with drivers, perhaps my video card driver? So, tried updating a few USB drivers and my ATI card through Device Manager, but they were all up-to-date. I removed my USB mouse just to see if I got a BSOD too, and I did. I took a picture of the screen with my phone, so I can remember the entire error codes. They went, in order, "0x*zeros*50 (0xFFFFFFFFFFFFFFE0, 0x0000000000000000, 0xFFFFF8000249DECB, 0x0000000000000000). If you didn't notice, the main STOP error codes are different. One ended with 7E and the other one ended with 50. I checked my Event Viewer Log. The first entry before the "The previous system shutdown was unexpected" was a warning that said "Broadcom NetLink ™ Gigabit Ethernet: The network link is down. Check to make sure that the network cable is properly connected."

Does anyone know whats going on? I use my USB ports a lot, since my mouse is always plugged in and I usually plug in in my thumbdrive and tablet multiple times a day for my art.

Thanks.

BC AdBot (Login to Remove)

 


#2 bLuxART

bLuxART
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:01:15 AM

Posted 27 August 2009 - 12:16 AM

The problem is fixed. I did some more Googling and found a thread where some people in the UK were having the same issue since they installed the new x64-based updates. They narrowed it down to one of the updates and haven't had the problem since it's removal. I did the same, restarted, and plugged in my USB drive and mouse, then removed them multiple times. No problems so far. :thumbsup:




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users