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Internet Explorer APPCRASH

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4 replies to this topic

#1 boydoIhatevista


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Posted 26 August 2009 - 02:34 PM

I have windows vista home SP1 with all updates
When I use internet explorer or firefox to browse webpages the browsers crash. For example - Trying to search on google will crash both browsers.
In IE I get the APPCRASH message. I have serch everywhere and I see many others having this problem but no working solutions are ever offered.
What is even more confusing is if I configure IE or Firefox with a proxy. Then the crashes stop and I can view all websites that previously crashed in both browsers. Why would a proxy make a difference and in both browsers?

Please help.

Edited by garmanma, 27 August 2009 - 09:00 PM.

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#2 garmanma


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Posted 27 August 2009 - 09:00 PM

Moving to the Vista forum
Not sure this is an infection

Edited by garmanma, 27 August 2009 - 09:01 PM.

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#3 boydoIhatevista

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Posted 29 August 2009 - 12:41 PM

Here is the error report from IE.
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6002.18005
Application Timestamp: 49e01e78
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000005
Exception Offset: 000666ab
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

Some of the things I have tried already:
Disabled all addons
Reset IE to default settings
Connecting in Safe mode
Connected with another ISP
Added all microsoft/IE updates
Disabled DEP

Only thing that stops the crashes is configuring a proxy in the LAN settings

Edited by boydoIhatevista, 29 August 2009 - 01:05 PM.

#4 Aus Smithy

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Posted 01 September 2009 - 02:15 AM

Can you tell me how you configure a proxy in the LAN settings please.

#5 boydoIhatevista

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Posted 01 September 2009 - 08:13 AM

Can you tell me how you configure a proxy in the LAN settings please.

For Internet explorer.

Tools/Internet Options/connections/LAN setting/
Check off the use a proxy server box -
Enter a proxy ip address and port number

For FireFox

Select - Manual Proxy Configuration
Enter a proxy IP address and port number

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