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Did I get rid of Win32KStream?


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5 replies to this topic

#1 John Scaro

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Posted 26 August 2009 - 08:55 AM

I followed some recommendations from other discussions on removing Win32KStream and believe I got rid of it but want to know for sure. I hoping someone can tell me if my computer is clean and if there other things I need to work on.

Thanks,
John

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#2 quietman7

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Posted 26 August 2009 - 09:19 AM

What recommendations and steps did you follow?
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#3 John Scaro

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Posted 26 August 2009 - 01:20 PM

I followed the instuctions from these two
http://www.bleepingcomputer.com/forums/ind...hl=Win32KStream
http://www.bleepingcomputer.com/forums/ind...hl=Win32KStream

I did the Sophos Anti-Rootkit and removed C:\WINDOWS\system32\scecli.dll
than ran Malwarebytes' Anti-Malware.

Edited by John Scaro, 26 August 2009 - 01:23 PM.


#4 quietman7

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Posted 26 August 2009 - 01:45 PM

You should not be following specific instructions provided to someone else especially if they were given in the HijackThis forum. Those instructions were given under the guidance of a trained staff expert to help fix that particular member's problems, NOT YOURS. Before taking any action, the helper must investigate the nature of the malware issues and then formulate a fix for the victim. Although your problem may be similar, the solution could be different based on the kind of hardware, software, system requirements, etc. and the presence of other malware. Using someone else's fix instructions could lead to disastrous problems with your operating system.

Some infections are difficult to remove completely because of their morphing characteristics which allows the malware to regenerate itself. Sometimes there is hidden piece of malware (i.e. rootkit) which has not been detected by your security tools that protects malicious files and registry keys so they cannot be permanently deleted. Disinfection will probably require the use of more powerful tools than we recommend in this forum. Before that can be done you will need you to create and post a DDS/HijackThis log for further investigation.

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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#5 John Scaro

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Posted 26 August 2009 - 02:38 PM

Thanks! I'll get started on that.

#6 Orange Blossom

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Posted 26 August 2009 - 11:28 PM

Now comes the hard part: waiting.

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/252670/did-i-get-rid-of-win32kstream/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
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