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Windows Antivirus Pro and Total Security removal


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#1 ShyGuy32

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Posted 26 August 2009 - 08:47 AM

I was browsing the internet (reddit.com) when Total Security randomly installed itself on my laptop. I didn't really notice until it started bugging me about "infections," at which point Windows AntiVirus Pro had installed itself. I tried to open up McAfee, but it was blocked by WAV, shich stated that the file was infected and therefore could not open. I tried to uninstall it through the Control Panel, but the Add/Remove Programs window would not open. So, I googled how to uninstall WAV and happened upon this site, where I saw the tutorial on how to remove it. I downloaded the setup exe for Malwarebytes' Anti-Malware like it says in the tutorial, but the setup was blocked in the same manner as McAfee.

Later, while I was initially typing this same post, my computer randomly logged me out and went to a black screen, the only things showing up being the fake virus alerts from AntiVirus and Total Security.

I am currently posting this from my desktop PC.

Edited by Amazing Andrew, 26 August 2009 - 02:47 PM.
Mod Edit: Moved From HJT due to no logs - AA


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#2 Guest_superbird_*

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Posted 27 August 2009 - 04:34 AM

Hi,

I'm going to redirect you to the HijackThissection of this forum. This, because it's a deeper infection.
Read this page and follow it's steps: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Please give them a link to this topic.

Good luck. :thumbsup:

#3 ShyGuy32

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Posted 27 August 2009 - 07:31 AM

I managed to fix it last night. Thanks anyway!

I was able to get on taskmgr anyway, I just didn't know what the process tree was for Total Security.

The virus let up for a minute, and I just blasted it from there.




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