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I think this will be pretty easy


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#1 myjunoli

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Posted 26 August 2009 - 07:38 AM

Hello,

Well, it looks like I have a problem. My wallpaper changed from a cute background into "Active Desktop Recovery" with a clickable button to restore "My Active Desktop" that my husband keeps pressing and it says something about internet explorer .

I have already run Anti-Malware and Spybot and am currently running AVG anti-virus to no avail.

If someone could help, it would be much appreciated!

Thanks

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#2 quietman7

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Posted 26 August 2009 - 09:38 AM

Please post the results of your MBAM scan for review.

To retrieve the Malwarebytes Anti-Malware scan log information, launch MBAM.
  • Click the Logs Tab at the top.
    • The log will be named by the date of scan in the following format: mbam-log-date(time).txt
      -- If you have previously used MBAM, there may be several logs showing in the list.
  • Click on the log name to highlight it.
  • Go to the bottom and click on Open.
  • The log should automatically open in notepad as a text file.
  • Go to Edit and choose Select all.
  • Go back to Edit and choose Copy or right-click on the highlighted text and choose copy from there.
  • Come back to this thread, click Add Reply, then right-click and choose Paste.
  • Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Logs are saved to the following locations:
-- In XP: C:\Documents and Settings\<Username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs
-- In Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware\Logs

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#3 myjunoli

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Posted 26 August 2009 - 09:47 AM

Thanks for the help. :thumbsup:

Malwarebytes' Anti-Malware 1.40
Database version: 2697
Windows 5.1.2600 Service Pack 3

8/26/2009 6:50:03 AM
mbam-log-2009-08-26 (06-50-02).txt

Scan type: Quick Scan
Objects scanned: 127623
Time elapsed: 14 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 quietman7

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Posted 26 August 2009 - 10:06 AM

Ok, that's a clean log.

Let's try something simple first.

Restore My Active Desktop Button appears Fix it
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#5 myjunoli

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Posted 26 August 2009 - 10:35 AM

I think it's fixed! The wallpaper is back... do I need to run anything just to be sure?

#6 quietman7

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Posted 26 August 2009 - 10:49 AM

You can perform an Online Virus Scan like BitDefender but your issue did not appear to be malware related to begin with.

You should Create a New Restore Point to enable your computer to "roll-back" to a clean working state if you encounter future issues. The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
Vista users can refer to these instructions.
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#7 myjunoli

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Posted 26 August 2009 - 11:27 AM

Looking back, almost exactly one year ago you helped me. I REALLY appreciate it! :thumbsup:

I will take your advice and create a restore point.

Thanks,
MyJunoli

#8 quietman7

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Posted 26 August 2009 - 12:55 PM

You're welcome. :thumbsup:
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