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Anti Virus Pro - Irritating Leftovers


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18 replies to this topic

#1 pdw

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Posted 26 August 2009 - 03:53 AM

Hi Peeps

Just to add to the discussion...some help and a new question too please?

First the help...if you cant get the malware AV to run, try going to the link on here to run it direct from IE. As previously stated, IE has to be enabled, so provided you persist, it WILL run eventually...took me 3 goes..but once it did, it sorted it and then iwas able to run it again properly, and CC Cleaner and Super AntiSpyare concurrently...so keep trying Ron.

Now for the Q....

After doing all this, I was left with the irritating Popup demanding a password to run every program...and it wont do a restore.....everything else is fine.....Hijack this looks ok, but im no expert, and have learned the hard way not to 'try things' that i cant fix....so any ideas would be very welcome....

Thanks all
PDW

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#2 Guest_superbird_*

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Posted 27 August 2009 - 04:32 AM

Hi,

Let's take a look. :thumbsup:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

#3 pdw

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Posted 27 August 2009 - 05:12 PM

hi superbird, thanks for this.

on reading yr instructionsi realised i might have caused this myself, buy NOT rebooting immediately after using the MAMB to remove it first time....another lesson learned...DUH!!!

Anyway, instructions followed to the letter, and posted below.

Many thanks again
PDW

Malwarebytes' Anti-Malware 1.40
Database version: 2707
Windows 5.1.2600 Service Pack 3

8/27/2009 11:02:18 PM
mbam-log-2009-08-27

(23-02-18).txt

Scan type: Quick Scan
Objects scanned: 118087
Time elapsed: 8 minute(s), 9

second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 Guest_superbird_*

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Posted 28 August 2009 - 02:06 AM

Hi,

Please go to Kaspersky website and perform an online antivirus scan.
  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.
If you need a tutorial, see here

#5 pdw

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Posted 29 August 2009 - 04:40 AM

Hi again

Kaspersky online scan done, text file below, and yes, im infected...

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Saturday, August 29, 2009
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Saturday, August 29, 2009 01:09:10
Records in database: 2700007
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\

Scan statistics:
Objects scanned: 68595
Threats found: 3
Infected objects found: 19
Suspicious objects found: 0
Scan duration: 01:50:43


File name / Threat / Threats count
svchost.exe\mswsock32.dll/svchost.exe\mswsock32.dll Infected: Trojan.Win32.Agent.aykf 2
C:\WINDOWS\system32\mswsock32.dll/C:\WINDOWS\system32\mswsock32.dll Infected: Trojan.Win32.Agent.aykf 9
spoolsv.exe\mswsock32.dll/spoolsv.exe\mswsock32.dll Infected: Trojan.Win32.Agent.aykf 1
MpfSrv.exe\mswsock32.dll/MpfSrv.exe\mswsock32.dll Infected: Trojan.Win32.Agent.aykf 1
msksrver.exe\mswsock32.dll/msksrver.exe\mswsock32.dll Infected: Trojan.Win32.Agent.aykf 1
C:\Program Files\Mozilla Firefox\chrome\error.jar Infected: Trojan.Win32.Agent.aykf 1
C:\WINDOWS\system32\160 Infected: Trojan.Win32.Agent.aykf 1
C:\WINDOWS\system32\7E6 Infected: Trojan.Win32.Agent.ctua 1
C:\WINDOWS\system32\dllcache\ws2_32.dll Infected: Trojan.Win32.Patched.hg 1
C:\WINDOWS\system32\mswsock32.dll Infected: Trojan.Win32.Agent.aykf 1

Selected area has been scanned.

#6 Guest_superbird_*

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Posted 29 August 2009 - 09:59 AM

Hi,

Go to Virustotal.com
Upload the following file by copy/paste the following (so do not use "Browse"!)): C:\WINDOWS\system32\mswsock32.dll
Wait untill the results appear, and post them in your next reply.

#7 pdw

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Posted 29 August 2009 - 11:08 AM

hereyago

File has already been analysed:
MD5: 809e6fcd17dbbf1b2204c486f6feac2b
First received: 2009.08.28 07:36:26 UTC
Date: 2009.08.28 07:36:26 UTC [+1D]
Results: 13/41
Permalink: analisis/2faf41950bd213d574a8c6d327f21c36937d7dac314bea12bd29ba6e4cdb4fed-1251444986


im now totally in yr hands!!!!!!!

#8 Guest_superbird_*

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Posted 29 August 2009 - 11:10 AM

Hi,

Please reanalyze this file at VirusTotal.com. :thumbsup:
Post the results in your next reply.

#9 pdw

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Posted 29 August 2009 - 04:42 PM

Hi

This is all I got on screen

0 bytes size received / Se ha recibido un archivo vacio

#10 pdw

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Posted 29 August 2009 - 04:46 PM

Oh, maybe i should menion that i also got an update notification from windows? #

ont think its relevant but younver know?

Its an update for windows XP KB 968389

Installthis ypdate to help streengthn authentication credentials in specific scenarios.

#11 Guest_superbird_*

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Posted 30 August 2009 - 12:05 PM

Hi,

Can you please check if this file exists?:
C:\WINDOWS\system32\mswsock32.dll

No, the info about the update isn't helpful. But thanks for telling me. :thumbsup:

#12 pdw

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Posted 30 August 2009 - 05:17 PM

Hi bud

Nope, no sign of it anywhere

the only one similar is this:

C:\WINDOWS\system32\mswsock.dll

Many thanks
pdw :thumbsup:

#13 Guest_superbird_*

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Posted 31 August 2009 - 05:15 AM

Hi,

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.


#14 pdw

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Posted 31 August 2009 - 06:49 AM

Hi Superbird

Log of RootRepeal below, thankyou

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/08/31 12:36
Program Version: Version 1.3.5.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xEF302000 Size: 98304 File Visible: No Signed: -
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF8D83000 Size: 8192 File Visible: No Signed: -
Status: -

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xEEAE7000 Size: 49152 File Visible: No Signed: -
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: c:\windows\temp\sqlite_thaavyegzq1vmn2
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_ugyms07tfxaotsa
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_uiwcrhvhporfcnp
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_uzhendixiwxifix
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_mfvsztb0cki2m51
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_obmnurv7la9gfcj
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_q5srp5xm9jjgory
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_bbdi89ubdkfr5eu
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_ehdj46b8yh9vgqq
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\mcmsc_unfc3eykq8u8fsd
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_gtafvn4ug1vltdg
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: c:\windows\temp\sqlite_j0ku7jcfx5t924b
Status: Allocation size mismatch (API: 4096, Raw: 0)

==EOF==

#15 Guest_superbird_*

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Posted 31 August 2009 - 11:18 AM

Hi,

Which problems do you still have? :thumbsup:




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