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hijacked


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3 replies to this topic

#1 bluebayou

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Posted 25 August 2009 - 11:19 PM

I have been sent here from the following post
http://www.bleepingcomputer.com/forums/t/252459/pc-2010-anti-spyware/

I cannot do anything in the instructions
I cannot back-up, I cannot run rootappeal, I cannnot run DSS.

this is all the info I have, I'm sorry

otl.txt

OTL logfile created on: 8/25/2009 11:35:50 PM - Run 1
OTL by OldTimer - Version 3.0.10.7 Folder = C:\Documents and Settings\admin\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.25 Gb Total Physical Memory | 0.53 Gb Available Physical Memory | 42.35% Memory free
1.48 Gb Paging File | 0.76 Gb Available in Paging File | 51.64% Paging File free
Paging file location(s): C:\pagefile.sys 384 768 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 38.25 Gb Total Space | 4.76 Gb Free Space | 12.44% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

extras.txt



OTL Extras logfile created on: 8/25/2009 11:35:50 PM - Run 1
OTL by OldTimer - Version 3.0.10.7 Folder = C:\Documents and Settings\admin\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.25 Gb Total Physical Memory | 0.53 Gb Available Physical Memory | 42.35% Memory free
1.48 Gb Paging File | 0.76 Gb Available in Paging File | 51.64% Paging File free
Paging file location(s): C:\pagefile.sys 384 768 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 38.25 Gb Total Space | 4.76 Gb Free Space | 12.44% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

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#2 sempai

sempai

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Posted 09 September 2009 - 08:34 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.  

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine.  Please perform the following scan:
  • Download DDS by sUBs from one of the following links.  Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool.  No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note:  You may have to disable any script protection running if the scan fails to run.  After downloading the tool, disconnect from the internet and disable all antivirus protection.  Run the scan, enable your A/V and reconnect to the internet.  

Information on A/V control HERE

~Semp

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If I am helping you and I didn't reply within 48 hours... Please send me a private message.
Topics that are not replied within 5 days will be close. Please don't PM asking for support, post on the Forums instead.

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#3 Orange Blossom

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Posted 03 October 2009 - 06:54 PM

Topic reopened.

@ bluebayou,

Please post back with updated logs, in your case OTL logs since you cannot run DDS, and an updated description of your computer problems.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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#4 Orange Blossom

Orange Blossom

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Posted 11 October 2009 - 01:00 AM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please start a new topic.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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