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Antivirus 2010 pop-up/ Spyware Pop-up


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#1 RPALT1981

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Posted 25 August 2009 - 09:05 PM

Was asked to post here from the Am I Infected? What do i do forum?

http://www.bleepingcomputer.com/forums/ind...p;#entry1399786

I am currently on the infected computer... Should i Be?


here is the DDS log the Admin asked to post:


DDS (Ver_09-07-30.01) - NTFSx86
Run by Owner at 20:59:09.31 on Tue 08/25/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.510.268 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\msa.exe
C:\WINDOWS\svchast.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\lxdcserv.exe
C:\WINDOWS\system32\lxdccoms.exe
c:\program files\mcafee.com\agent\mcdetect.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Lexmark 1300 Series\lxdcamon.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ComcastUI\Universal Installer\uinstaller.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\ComcastUI\Universal Installer\uinstaller.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.google.com
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = actsvr.comcastonline.com:8100
uInternet Settings,ProxyOverride = actsvr.comcastonline.com;<local>
uSearchAssistant = hxxp://www.google.com
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com
uURLSearchHooks: N/A: {00a6faf6-072e-44cf-8957-5838f569a31d} - c:\program files\mywebsearch\srchastt\1.bin\MWSSRCAS.DLL
BHO: c:\windows\system32\tajf83ikdmf.dll: {bf56a325-23f2-42ad-f4e4-00aac39caa53} - c:\windows\system32\tajf83ikdmf.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
TB: &Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
TB: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Universal Installer] "c:\program files\comcastui\universal installer\uinstaller.exe" /fromrun /starthidden
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [MyWebSearch Email Plugin] c:\progra~1\mywebs~1\bar\1.bin\mwsoemon.exe
uRun: [Desktop Software] "c:\program files\comcastui\universal installer\uinstaller.exe" /ini "uinstaller.ini" /fromrun /starthidden
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
uRun: [AntiSpyware Service] c:\docume~1\owner\locals~1\temp\rup0qs4x.exe
uRun: [Monopod] c:\docume~1\owner\locals~1\temp\b.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [MCAgentExe] c:\progra~1\mcafee.com\agent\mcagent.exe
mRun: [MCUpdateExe] c:\progra~1\mcafee.com\agent\McUpdate.exe
mRun: [MPSExe] c:\progra~1\mcafee.com\mps\mscifapp.exe /embedding
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd.exe"
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [lxdcmon.exe] "c:\program files\lexmark 1300 series\lxdcmon.exe"
mRun: [lxdcamon] "c:\program files\lexmark 1300 series\lxdcamon.exe"
mRun: [MyWebSearch Plugin] rundll32 c:\progra~1\mywebs~1\bar\1.bin\M3PLUGIN.DLL,UPF
mRun: [My Web Search Bar] rundll32 c:\progra~1\mywebs~1\bar\1.bin\MWSBAR.DLL,S
mRun: [MyWebSearch Email Plugin] c:\progra~1\mywebs~1\bar\1.bin\mwsoemon.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: &Search - http://edits.mywebsearch.com/toolbaredits/...?p=ZJxdm035YYUS
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
LSP: c:\windows\system32\mclsp.dll
DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} - hxxp://download.mcafee.com/molbin/Shared/ComCtl32/6,0,80,22/ComCtl32.cab
DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - hxxp://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-4/ZwinkyInitialSetup1.0.1.1.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl.sun.com/webapps/download/AutoDL?BundleId=26688
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: igfxcui - igfxdev.dll
STS: c:\windows\system32\tajf83ikdmf.dll: {bf56a325-23f2-42ad-f4e4-00aac39caa53} - c:\windows\system32\tajf83ikdmf.dll

============= SERVICES / DRIVERS ===============

R2 AntipPro2009_100;AntipyProex;c:\windows\svchast.exe [2009-8-23 163840]
R2 lxdc_device;lxdc_device;c:\windows\system32\lxdccoms.exe -service --> c:\windows\system32\lxdccoms.exe -service [?]
R2 lxdcCATSCustConnectService;lxdcCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdcserv.exe [2008-11-5 99248]
R2 McDetect.exe;McAfee WSC Integration;c:\program files\mcafee.com\agent\Mcdetect.exe [2006-11-26 126976]
R2 McTskshd.exe;McAfee Task Scheduler;c:\progra~1\mcafee.com\agent\mctskshd.exe [2006-11-26 122368]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2005-5-4 24652]
S2 MyWebSearchService;My Web Search Service;c:\progra~1\mywebs~1\bar\1.bin\mwssvc.exe [2008-11-11 28762]
S3 mcupdmgr.exe;McAfee SecurityCenter Update Manager;c:\progra~1\mcafee.com\agent\mcupdmgr.exe [2006-11-26 245760]

=============== Created Last 30 ================

2009-08-25 20:44 <DIR> --d----- c:\docume~1\owner\applic~1\Malwarebytes
2009-08-25 20:44 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-25 20:44 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-25 20:44 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-08-25 20:44 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-08-25 20:44 <DIR> --d----- C:\SDFix
2009-08-25 19:08 <DIR> --d----- c:\windows\ERUNT
2009-08-23 22:42 <DIR> --d----- c:\windows\McAfee.com
2009-08-23 22:28 <DIR> --d----- c:\program files\msn gaming zone
2009-08-23 21:57 1,382 a------- c:\windows\system32\onhelp.htm
2009-08-23 21:41 36 a------- c:\windows\system32\sysnet.dat
2009-08-23 21:41 9 a------- c:\windows\system32\bennuar.old
2009-08-23 21:41 493,056 a------- c:\windows\system32\dddesot.dll
2009-08-23 21:41 163,840 a------- c:\windows\svchast.exe
2009-08-23 21:41 64 a------- c:\windows\ppp4.dat
2009-08-23 21:41 2 a------- c:\windows\ppp3.dat
2009-08-23 21:41 390,144 a------- c:\windows\system32\desot.exe
2009-08-23 21:41 108 a------- c:\windows\system32\sonhelp.htm
2009-08-23 21:40 145,920 a------- c:\windows\msa.exe
2009-08-23 21:34 24,576 a------- c:\windows\system32\tapi.nfo
2009-08-23 21:33 190,730 a------- c:\windows\system32\wisdstr.exe
2009-08-23 21:32 15,000 a------- c:\windows\system32\tajf83ikdmf.dll
2009-08-23 21:32 0 a--sh--- C:\-196127061
2009-08-11 17:25 <DIR> --d----- c:\program files\K-Lite Codec Pack
2009-08-11 17:20 <DIR> --d----- c:\program files\DivX
2009-08-11 17:20 <DIR> --d----- c:\program files\common files\DivX Shared

==================== Find3M ====================

2009-06-02 12:11 85,504 a------- c:\windows\system32\ff_vfw.dll
2009-05-29 17:37 205,824 a------- c:\windows\system32\xvidvfw.dll
2009-05-29 17:31 881,664 a------- c:\windows\system32\xvidcore.dll

============= FINISH: 20:59:16.62 ===============

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#2 Buckeye_Sam

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Posted 27 August 2009 - 11:23 AM

Hello! :thumbup2:
My name is Sam and I will be helping you.

In order to see what's going on with your computer I will ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.


We need to create an OTL Report
  • Please download OTL from here
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the "Run Scan" button.
  • The scan should take just a few minutes.
  • Copy the log that opens up and paste it back here in your next reply.



=============


The next log will show us any hidden files that are present.
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 RPALT1981

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Posted 27 August 2009 - 05:17 PM

neither one can finish scanning. each one shuts down in less then one minute of running the scans. there should be a reports on the other forum (link should be in first post of this topic). those reports were made after i scan with stinger and SDfix.

#4 Buckeye_Sam

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Posted 28 August 2009 - 09:50 AM

Please download and run this tool.
http://ad13.geekstogo.com/Win32kDiag.exe

It will create a log on your desktop. Please post that log.


=================


Download Combofix from any of the links below. You must rename it before saving it. Save it to your desktop.

Link 1
Link 2
Link 3

Posted Image


Posted Image
--------------------------------------------------------------------

Double click on Combo-Fix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt so we can continue cleaning the system.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#5 RPALT1981

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Posted 28 August 2009 - 03:17 PM

Okay, download, changed the name, and ran combofix. it prompted me to install the system restore but failed to do so, i continued with the scan. it completed the scan but got haulted when it went to reboot:

this is the message

Windows reboot.... please wait
Access denied

i have not done anything yet. please advise

#6 Buckeye_Sam

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Posted 28 August 2009 - 03:49 PM

Go ahead and reboot and then post the log from here: C:\ComboFix.txt

Also post the log from Win32kDiag.exe which should be on your desktop.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#7 RPALT1981

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Posted 28 August 2009 - 04:18 PM

okay i rebooted but there is no log under the combo-fix folder. also no log on the desktop. this file swxcacls is the only thing under the combo fix folder.

#8 Buckeye_Sam

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Posted 28 August 2009 - 04:26 PM

The log is not located in the combofix folder. If it exists it will be at C:\Combofix.txt


Please follow these instructions again.

Please download and run this tool.
http://ad13.geekstogo.com/Win32kDiag.exe

It will create a log on your desktop. Please post that log.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#9 RPALT1981

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Posted 29 August 2009 - 01:28 PM

Log file is located at: C:\Documents and Settings\Owner\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Found mount point : C:\WINDOWS\addins\addins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Debug\UserMode\UserMode

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ftpcache\ftpcache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\mui\mui

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\batch\batch

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\pchealth\helpctr\binaries\HelpSvc.exe

#10 Buckeye_Sam

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Posted 29 August 2009 - 02:48 PM

We need some more information before we can start to remove this one.


Download and run a batch file (peek.bat):
  • Download peek.bat from the download link below and save it to your Desktop.
  • Double-click peek.bat to run it.A black Command Prompt window will appear shortly: the program is running.
  • Once it is finished, copy and paste the entire contents of the Log.txt file it creates as a reply to this post.
==========
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#11 RPALT1981

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Posted 29 August 2009 - 03:33 PM

my girlfriend found all the discs to do a complete reformat thanks for all your help with this she has successfully reinstalled all drivers, componets, and hardware and the computer is runing like brand new!
Thanks again for all your help! :thumbup2:

#12 Buckeye_Sam

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Posted 29 August 2009 - 03:42 PM

Ok, thank you for letting me know. :thumbup2:

This thread will now be closed.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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