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sigh ...I think I am infected...but I am not sure..and defin needed help!

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#1 gingerbread


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Posted 25 August 2009 - 05:31 PM

HI everyone, I am using a new computer... and currently been logging on to facebook alot these days... cos im addactive to this application called texas hold'em poker which is a java based online game. To make my story short, so I have been playiing alot...and currently i got hacked all of poker chips.... o wellz, not once, but 4 times within the same day... from 4 different accounts( that is 2 facebook account, 1 yahoo, and 1 on bebo) even after i created a brand new account, got hacked within 15mins or so, and a buddy of mine told me that i might be infected with something called "keylogger" and recommended me to reformat my pc!

1) i have never clicked on any links from an known or unknown person
2) have not accepted any lifes from any friends
3) that was merely a java based online game

so my question is how the heck is that possible that i got infected in the very first place? obviously i m a computer idiot and all ..of cos i will have no ideas whatsoever

and my second question would be... lets say i did get infected from bunch of hackers, is there any ways I can do to potect myself from getting hacked again ?

im currently using windows vista home premium, anti virus is using avast 4.8 professional

at last, in my case, are there any safe ways to remove those annoying "keylogger" thingy in my computer without reformatting my pc, cos as u all would probably experienced it before, reformatting your computer is like going thru HELL!!! sigh!!! please help ASAP !!!!

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#2 gingerbread

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Posted 25 August 2009 - 05:52 PM

in other words... is there a way to remove keylogger on my computer without reformatting it?
it is been a pain in the ass for me... I have been using A-squared, avast, kaspersky online scanner... to scan my computer... have been scanned for 4hrs already... stil find nothing... sigh ..i dunno what to do!

how do I confirm that I have been keylogged by hackers?
if yes, how do i remove it?

#3 Computer Pro

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Posted 25 August 2009 - 06:13 PM

Hello and welcome to Bleeping Computer. Lets try to see what we can come up with.

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Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Computer Pro

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