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Not sure what type of infection - need some assistance


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2 replies to this topic

#1 hebronharry

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Posted 25 August 2009 - 08:31 AM

Hello All -

First thing's first - thank you very much for providing this service. I consider myself to be reasonably tech-savvy and this one seems to still be biting me.

About a week ago, my Vista x64 desktop at home was identified by my ISP as in violation of their terms of service, and my connection to cable internet was blocked. I ran the appropriate scans, MBAM/HJT/ and used CCleaner to double check what was happening at starup. Seemed I had the braviax problem that's been going around lately.

Thru the use of MBAM/Trend Micro/Avira I've seemingly gotten rid of the problem. Got my network connection turned back on, and then, 1.5 days later, it was shut down again.

Went thru the entire process listed above again, and while I thought I got it taken care of (no notifications of any infected files), when connecting to another network with that PC, that network was also shut down (same ISP).

On MY network at home, I'm using Windows firewall. That's the only machine that is hooked up to the network at present. I'm not really getting any slowness/sluggishness out of the PC itself.

Also, I tried to run the DDS and RootRepeal tools, but apparently those do not work with 64 bit OS.

Here is a HJT log that I took this morning - any help would be greatly appreciated.

Attached Files



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#2 pwgib

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Posted 08 September 2009 - 08:00 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
PW

#3 Orange Blossom

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Posted 15 September 2009 - 07:19 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :thumbup2:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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