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I need help getting rid of braviax.exe and other malware


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#1 momonoki

momonoki

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Posted 25 August 2009 - 04:05 AM

Hello! I have had serious problems with malware on my computer for about a month now. I had something called "Perfect Defender" on my computer last month (July) and this month (August) I have had braviax.exe and PC Antispyware 2010, and other suspicious looking files. I've tried my best to follow other posts on this site that had instructions to get rid of braviax.exe and similar problems, but braviax.exe is lodged in my startup items and every time I restart in Normal Mode Symantec's Auto-Protect pops up, telling me I have 10 new cases of "Packed.Generic.233" and that I should reboot. I have ran Malwarebytes' Antimalware several times. Each time it comes up with different malware files that I quarantine and delete, only to have something else come up when I run the scan again in the next reboot. I am unsure if all of these are the work of braviax or something else. I would greatly appreciate your help.

Thanks very much,

Katie

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#2 Buckeye_Sam

Buckeye_Sam

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Posted 27 August 2009 - 10:23 AM

Hello! :thumbup2:
My name is Sam and I will be helping you.

In order to see what's going on with your computer I will ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.


We need to create an OTL Report
  • Please download OTL from here
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the "Run Scan" button.
  • The scan should take just a few minutes.
  • Copy the log that opens up and paste it back here in your next reply.



=============


The next log will show us any hidden files that are present.
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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