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Search Virus


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#1 emaofssi

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Posted 24 August 2009 - 10:18 PM

I am running XP SP3, McAffee and somehow I got this search virus. Some web pages won't display, just get a blank result or something hijacks the search. I've done a scan and downloaded Malware but can't seem to get rid of it. Sometimes it improves but it always comes back. Help!

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#2 Budapest

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Posted 25 August 2009 - 01:03 AM

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 emaofssi

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Posted 25 August 2009 - 09:01 AM

Thanks. Unfortunately? no threats were detected!

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/25/2009 at 09:57 AM

Application Version : 4.27.1002

Core Rules Database Version : 4070
Trace Rules Database Version: 2010

Scan type : Complete Scan
Total Scan Time : 00:29:25

Memory items scanned : 246
Memory threats detected : 0
Registry items scanned : 4132
Registry threats detected : 0
File items scanned : 18660
File threats detected : 0

#4 Budapest

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Posted 25 August 2009 - 05:22 PM

Run a quick-scan with Malwarebytes and post the log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 emaofssi

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Posted 25 August 2009 - 09:17 PM

Thanks. I'm anxious to get this resolved!

Malwarebytes' Anti-Malware 1.40
Database version: 2667
Windows 5.1.2600 Service Pack 3

8/25/2009 10:14:57 PM
mbam-log-2009-08-25 (22-14-57).txt

Scan type: Quick Scan
Objects scanned: 83551
Time elapsed: 4 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 Budapest

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Posted 25 August 2009 - 10:02 PM

Try this scan:

http://www.bleepingcomputer.com/forums/t/131299/how-to-use-sdfix/
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 emaofssi

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Posted 25 August 2009 - 10:28 PM

SDFix: Version 1.240
Run by Tina on Tue 08/25/2009 at 11:13 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\sdfix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-08-25 23:21:37
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\McAfee\\Common Framework\\FrameworkService.exe"="C:\\Program Files\\McAfee\\Common Framework\\FrameworkService.exe:*:Enabled:McAfee Framework Service"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Application Loader"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe"="C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe:*:Enabled:AOLTsMon"
"C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe"="C:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe:*:Enabled:AOLTopSpeed"
"C:\\Program Files\\Common Files\\AOL\\1246239081\\EE\\AOLServiceHost.exe"="C:\\Program Files\\Common Files\\AOL\\1246239081\\EE\\AOLServiceHost.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"="C:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe"="C:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe:*:Enabled:AOL"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

Remaining Files :



Files with Hidden Attributes :

Fri 19 Nov 2004 54,872 A..H. --- "C:\Program Files\America Online 9.0\AOLphx.exe"
Fri 19 Nov 2004 31,832 A..H. --- "C:\Program Files\America Online 9.0\rbm.exe"
Wed 5 Aug 2009 248,083 ...H. --- "C:\WINDOWS\SoftwareDistribution\Download\4ee3fbebbfecab84fe3a0e44ae24966f\BIT19.tmp"

Finished!

#8 Budapest

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Posted 25 August 2009 - 10:30 PM

Any improvement?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 emaofssi

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Posted 25 August 2009 - 10:47 PM

OMG yes! Thank you, thank you, thank you!
Any idea how I might have gotten this? I have McAffee running but almost seems like as soon as I connected to AOL I got infected.
Thanks again.

#10 Budapest

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Posted 25 August 2009 - 10:53 PM

It's hard to say how you got it. A lot of infections come through downloading bogus programs on P2P.

If you’re clean, you should create a new Restore Point to prevent possible re-infection from an old one.

Go Start > Programs > Accessories > System Tools and click System Restore. Choose the radio button marked Create a Restore Point on the first screen then click Next. Give the Restore Point a name and then click Create. Then use Disk Cleanup to remove all but the most recently created Restore Point. Go Start > Run and type: "Cleanmgr" (without the quotes). Click Ok > More Options tab > Clean Up in the System Restore section to remove all previous restore points except the newly created one.

Also, go Start > Control Panel and double-click Add or Remove Programs. Post back and report any Java or JS2E entries that you have.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 emaofssi

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Posted 25 August 2009 - 11:08 PM

No java or JS2E entries

#12 Budapest

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Posted 25 August 2009 - 11:11 PM

In that case you're good to go.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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