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Windows Security Alerts in toolbar


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#1 Crayhelp

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Posted 24 August 2009 - 09:59 PM

I have the Windows Security Alerts icon in my toolbar that opens to the Windows Security Center. I've run Malwarebytes, and Avira multiple times but it's not being cleaned up by those. I've seen threads for this problem in the past but they seem to result in a HJT log being posted which is where I would require help. Can someone direct me to directions for solving this problem or to the correct forum for seeking help in resolving this issue?

Thanks

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#2 boopme

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Posted 24 August 2009 - 10:03 PM

Hello please post the infected MBAM log.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.


Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
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#3 Crayhelp

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Posted 24 August 2009 - 11:54 PM

Ty for reply. Here is the MBAM log I believe although it doesn't seem to show much. I'm proceeding with the ATF and Super steps outlined above and will report back after that.

Malwarebytes' Anti-Malware 1.40
Database version: 2692
Windows 5.1.2600 Service Pack 2

8/25/2009 12:51:41 AM
mbam-log-2009-08-25 (00-51-41).txt

Scan type: Full Scan (C:\|)
Objects scanned: 198075
Time elapsed: 56 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 Crayhelp

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Posted 25 August 2009 - 01:38 AM

The Windows Security Alerts icon is still there after completing the ATF and SAS steps above. Here is the SAS log.


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/25/2009 at 02:22 AM

Application Version : 4.27.1002

Core Rules Database Version : 4070
Trace Rules Database Version: 2010

Scan type : Complete Scan
Total Scan Time : 01:06:11

Memory items scanned : 238
Memory threats detected : 0
Registry items scanned : 6596
Registry threats detected : 7
File items scanned : 103539
File threats detected : 1

Rogue.Component/Trace
HKLM\Software\Microsoft\1C473120
HKLM\Software\Microsoft\1C473120#1c473120
HKLM\Software\Microsoft\1C473120#Version
HKLM\Software\Microsoft\1C473120#1c479ca0
HKLM\Software\Microsoft\1C473120#1c47f545
HKU\S-1-5-21-520488643-2354112565-1844053078-1006\Software\Microsoft\FIAS4018

Trojan.Fake-Alert/Trace
HKU\S-1-5-21-520488643-2354112565-1844053078-1006\SOFTWARE\Microsoft\fias4013
C:\Documents and Settings\Russ\Local Settings\Temporary Internet Files\fbk.sts

Edited by Crayhelp, 25 August 2009 - 01:40 AM.


#5 boopme

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Posted 25 August 2009 - 09:04 AM

Hi,this one is stuborn. We'll run a stronger tool,Drweb-cureit,. It will need an hour or so.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Crayhelp

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Posted 25 August 2009 - 07:43 PM

I guess that might have done it.

63329BDCd01\SmitfraudFix\Process.exe;C:\Documents and Settings\Russ\Local Settings\Application Data\Mozilla\Firefox\Profiles\v5dvt287.default\Cache\63329BDCd01;Tool.Prockill;;
63329BDCd01\SmitfraudFix\restart.exe;C:\Documents and Settings\Russ\Local Settings\Application Data\Mozilla\Firefox\Profiles\v5dvt287.default\Cache\63329BDCd01;Tool.ShutDown.14;;
63329BDCd01;C:\Documents and Settings\Russ\Local Settings\Application Data\Mozilla\Firefox\Profiles\v5dvt287.default\Cache;Archive contains infected objects;Moved.;
Process.exe;C:\Documents and Settings\Russ\My Documents\Download\SmitfraudFix;Tool.Prockill;Incurable.Moved.;
DSRIRREM.EXE;C:\i386;Trojan.DownLoader.origin;Incurable.Moved.;
A0078950.exe\SmitfraudFix\Process.exe;C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP736\A0078950.exe;Tool.Prockill;;
A0078950.exe\SmitfraudFix\restart.exe;C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP736\A0078950.exe;Tool.ShutDown.14;;
A0078950.exe;C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP736;Archive contains infected objects;Moved.;
A0078992.EXE;C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP736;Trojan.DownLoader.origin;Incurable.Moved.;
DSRIRREM.EXE;C:\WINDOWS\system32;Trojan.DownLoader.origin;Incurable.Moved.;

I also went into services.msc and disabled the security center.

Thanks very much for your help.

#7 boopme

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Posted 26 August 2009 - 10:53 AM

You're welcome,if all's good ....
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 Crayhelp

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Posted 27 August 2009 - 12:51 PM

awesome. Thank you.

#9 boopme

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Posted 29 August 2009 - 09:47 PM

You're most welcome, please take a moment to read quietman7's excellent prevention tips in post 17 here
Click>>Tips to protect yourself against malware and reduce the potential for re-infection:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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