Posted 24 August 2009 - 04:55 PM
My computer has a virus and it prevented me from removing it. Everytime I would go on the internet to try and remove it it would shut the computer off. Yesterday I tried to download the malwarebytes and it shut the computer off, but this time, it has disabled my ability to get on the internet. Then I tried to reset it by doing the cmd netsh command, but that does not work. I tried going into safe mode with networking but it still won't let me get on the internet here either. It says not available and when I type in any website.. like this one, or yahoo. It says webpage invalid.
After the computer restarted i noticed that my settings had been changed, the start menu was no longer blue like I had, but the classical grey. I also tried saving malwarebytes to a jump drive and then downloading it to my computer but now the computer doesn't recognize the jump drive and will not open it.
I know this is not right because I just listened to music from my jump drive earlier yesterday. Also another problem I am having now, is the sound is not working on my computer for the music I already have installed.
What do I need to do to get rid of this virus so I can get to enjoying my music all over again... I don't even need the internet anymore.. lol!! Its too dangerous!!
Thanks for the help