i decided to uninstall offline explorer through control panel but to my surprise, it was removed there. i am inclined to believe that the trojan had something to do with this so i tried to scan the machine using bitdefender deep scan option. the interface of bitdefender showed but when i hit on any of the scan options, it seemed that something is preventing it to work.
i restarted the system hoping that i just had a little crash. but when the screen opened, all there is was a blank desktop screen and a minimized tab of documents folder. no start button no shortcut icons, no nothing. i tried to press the windows button, but nothing comes out.
although the screen was blank, the applications such as ms-word and all others seem to work. luckily, in the directory, there is a direct iexplorer file which i used to access the internet.
in one of the similar topics in this forum, quietman7 suggested the use of MBAM, which i also used and luckily, brought back the icons on the screen, windows button and the shortcut buttons. unfortunately, when i checked the control panel, it is still not there.
with all that has happened above, can somebody please help me recover my control panel back?
if there is any more information that you would like to know, i would be very glad to cooperate with you.
also, when i try to open the control panel using the search, a notification says that the control panel had been cancelled due to restrictions in effect on this computer. but it's kind of strange since i am the administrator of this computer.
thank you very much.
Edited by Karzai, 24 August 2009 - 04:35 PM.