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Unable to run ComboFix.exe


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5 replies to this topic

#1 New England Ed

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Posted 24 August 2009 - 02:58 PM

I am currently working with help from the MalwareRemoval group to rid my system of a virus.
After running their DDS process, I was instructed to download the BleepingComputer ComboFix.exe.

After numerous attempts to actually download the ComboFix.exe, I did get it on my desktop.

However, it will not run. I made sure my McAfee was disabled and attempted it again. Still no luck.

I even changed the name from ComboFix to ItsTime, hoping the name change might get around the stick'n infection my system has...

No matter what I try, I can not get this 'rat' out of my system.

I am constantly getting 'pdf' files that try to open on my desktop. After about the fourth or fifth attempt, my system will automatically restart.
I also get mysterious audio ads in the background that don't show up on my task manager, as well as various internet popups for all manner of garbage.

Can someone please give me some guidance before I throw the computer out the window? I have too much data to try and start from scratch.

Edited by New England Ed, 24 August 2009 - 03:08 PM.

My friends call me Ed but you can call me New England Ed

A wise man once said: "Where am I going and why am I in this basket?"

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#2 boopme

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Posted 24 August 2009 - 03:17 PM

Hello Ed.. can you run these?
I am moving this from AntiVirus, Firewall to the Am I Infected forum.

Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 New England Ed

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Posted 25 August 2009 - 09:15 AM

I ran ComboFix and during the process I got a message to run Chkdsk.

I ran chkdsk and it took care of several problems it had located.

Now, every time I try to run ComboFix, I get the same message to chkdsk. It appears that the chkdsk is running without any problems other then giving me the following message:

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

Files: no problems
Indexes: 'Correcting error in index $130 for file 48860'
'Correcting error in index $130 for file 49379'
'Deleting index entry HP22E5
There are a large number of deletions.

I tried to run ComboFix again after the chkdsk finished but it always stops at the chkdsk message.

What's next?

Edited by New England Ed, 25 August 2009 - 09:16 AM.

My friends call me Ed but you can call me New England Ed

A wise man once said: "Where am I going and why am I in this basket?"

#4 boopme

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Posted 25 August 2009 - 09:42 AM

Hi, Please stop running ComboTix, see the blue text at the top of this forum..

You will need to run HJT/DDS.
Please follow this guide. go and do steps 6 and 7 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 New England Ed

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Posted 25 August 2009 - 10:05 AM

When attempting to run the RootRepeal process/program, I get a message:
"Could not read the boot sector. Try adjusting the Disk Access Level in the Options dialog."

I don't know where to locate the 'Options dialog' to make the adjustment. Nor do I know what it should be 'adjusted' to....
My friends call me Ed but you can call me New England Ed

A wise man once said: "Where am I going and why am I in this basket?"

#6 Orange Blossom

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Posted 25 August 2009 - 08:42 PM

I see that you managed to get RootRepeal to run and have posted that log here: http://www.bleepingcomputer.com/forums/t/252455/rootrepeal-log/

Now that you have posted a log, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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