Hope this post finds you well.
Just did a complete format/reinstall of XP (SP3) on my PC after a nasty virus attack.
' little history:
I've been working with both Adobe and Corel on the same box (XP) for about 5 years now.
After the recent format / XP reinstall - All apps installed flawlessly (as usual). As I was loading in my
files, images and graphics (.ai,.cdr,.psd,png,bmp etc..) salvaged from the old drive - I encountered some
anomalous crashes anytime there was a native Corel PhotoPaint file - .CPT anywhere in the explorer
window. If explorer is lucky enough to load with a .CPT file in it -
as soon as my mouse/curser enters the explorer window or near the file - The screen crashes; goes black
and then slowly reloads the desktop.
Upon crashing- it will occasionally throw up an error message: "encountered a problem blah,blah - has to close -
blah,blah - send a report".... I usually have to do a taskmanager dump of drwatsn.exe to get the message to close.
Without any luck surfing the web for a fix; I contacted Corel. Unfortunately they will offer no support because software, although legal,
is not the current version and claims it is an XP problem and not their software. (fair)
I've done several formats and XP re-installs and it continues to happen. Regardless SP2 or SP3 upgrade.
In addition :
I have another similar problem with one of my old Dreamweaver products that never had issues for 5 years, and suddenly
only works in safe mode under Administrator. I am the only user on this PC and administrator rights. I can't run the software
under my account name in safe mode either..... strange....
Any solutions? I've been at this for a little over 3 weeks now and I just want things to start working again.
Thanks in advance.
Edited by alittlehelp, 24 August 2009 - 11:33 AM.