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WinXP Virus?

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#1 jgrant911


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  • Local time:02:49 PM

Posted 24 August 2009 - 12:55 AM

When I powered up my Toshiba Satellite Laptop with Win XP Pro SP3 yesterday morning it started fine but when I tried to open Word I got the "Word has encountered a problem and must close" error. After some checking I determined that this was true for several other apps including Excel 2003, PowerPoint, OneNote and Explorer. Also PC-Cillin and Messenger won't start but give no error. I downloaded Trend Micro Housecall on another machine, put it un a flash drive and tried to run it on the laptop. It gives the same error. I have run disk check which found and repaired a number of problems but I still get the same error on trying to start the apps I mentioned. I did run CCleaner as well which cleaned up some registry problems but did not improve the main problem.

I have never seen this problem before and it's starting to look like some odd virus or registry problem. So far have not had any luck trying to resolve it. Anyone else have this problem or have a suggestion of how to fix it?



*** I've moved this post to the Virus forum ***

Edited by jgrant911, 24 August 2009 - 10:11 AM.

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