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Infected with Trojans, unable to access most internet sites.


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#1 jeannievb

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Posted 23 August 2009 - 09:24 PM

I've read the above rules and tried to follow them prior to posting....

I'm running XP on a desktop.

My nieces were using the computer and have apparently downloaded many trojans and who knows what else. I had let my Kapersky anti-virus expire (yes, my fault), and failed to warn my nieces on the rules of using that computer.

Anyway, this morning we had a fake alert running (complete with misspellings....). I finally got malwarebytes installed (had to copy it to a disk using another computer and then change the name and install it under SafeMode) and it found many trojans and deleted them. I also ran a spyware program (installed in the same manner).

But, something is still wrong, because I'm unable to access most websites (hotmail, gmail, miscrosoft, any computer-related or virus-related websites).

I followed the directions above and got everything installed (had a real hard time with RootRepeal) and logs run, but I can't figure out how to post them. I can't access bleepingcomputer from that computer and I can't get to email. I tried saving the logs to a CD - but the computer won't recognize the disk. I'm also hesitant to infect my laptop.

Thanks for any help with what my next move might be. I admit I'm stumped. I'm fairly capable at following directions, but am not very good at problem-solving computer issues on my own.

TIA.

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#2 garmanma

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Posted 24 August 2009 - 10:22 AM

If you have a flash drive you can transfer them to your laptop after installing this:

Please download
Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.
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Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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