Posted 23 August 2009 - 09:24 PM
I've read the above rules and tried to follow them prior to posting....
I'm running XP on a desktop.
My nieces were using the computer and have apparently downloaded many trojans and who knows what else. I had let my Kapersky anti-virus expire (yes, my fault), and failed to warn my nieces on the rules of using that computer.
Anyway, this morning we had a fake alert running (complete with misspellings....). I finally got malwarebytes installed (had to copy it to a disk using another computer and then change the name and install it under SafeMode) and it found many trojans and deleted them. I also ran a spyware program (installed in the same manner).
But, something is still wrong, because I'm unable to access most websites (hotmail, gmail, miscrosoft, any computer-related or virus-related websites).
I followed the directions above and got everything installed (had a real hard time with RootRepeal) and logs run, but I can't figure out how to post them. I can't access bleepingcomputer from that computer and I can't get to email. I tried saving the logs to a CD - but the computer won't recognize the disk. I'm also hesitant to infect my laptop.
Thanks for any help with what my next move might be. I admit I'm stumped. I'm fairly capable at following directions, but am not very good at problem-solving computer issues on my own.