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Being redirected from Google so ran various anti malware programmes, now PC just keeps re-booting itself! Please Help!


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22 replies to this topic

#16 Budapest

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Posted 28 August 2009 - 08:35 PM

Sorry, forgot you're on Vista. See this:

http://www.bleepingcomputer.com/tutorials/windows-vista-system-restore-guide/
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#17 wheelie

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Posted 29 August 2009 - 06:27 AM

Hi.
All previous restore points deleted and new one created. Do you need any information on Java? Is there a problem with it, as we have used it in the past to view web pages etc. Otherwise everything appears to be working normally.

#18 Budapest

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Posted 29 August 2009 - 05:24 PM

I just want to check that you have the latest version of Java.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#19 wheelie

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Posted 29 August 2009 - 05:38 PM

I have just checked and it says:

Java™6 Update 15

is this the latest?

#20 Budapest

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Posted 29 August 2009 - 05:42 PM

I think they just released Update 16 last week. Try updating your Java (Start > Control Panel > Java > Update tab > Update Now).
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#21 wheelie

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Posted 29 August 2009 - 05:53 PM

It came back "You already have the latest Java Platform on this system". I've set it to check for updates automatically so I'll expect a notification soon.

Well, it looks as if we're sorted.

Once again, thank you so much for your help. I really cant believe you guys do this free of charge - it's fantastic.

HUGE THANKS!

#22 Somsuch

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Posted 29 August 2009 - 07:34 PM

(To post below)

Thanks Straythe. I have done so.

Post moved to here.

Edited by Somsuch, 29 August 2009 - 08:03 PM.


#23 Straythe

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Posted 29 August 2009 - 07:50 PM

Hello Somsuch,

It's best practice to start your own thread to avoid confusion, even if the infection looks very similar. Just refer back to this thread, or post in your own thread what you've tried so far. The SAS log looks like a good start IMHO.

Good luck - Straythe
***"When you surround an enemy, leave an outlet free [...] to make him believe there is a road to safety, and thus prevent his fighting with the courage of despair." Sun Tzu ***




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