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Being redirected from Google so ran various anti malware programmes, now PC just keeps re-booting itself! Please Help!


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22 replies to this topic

#1 wheelie

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Posted 23 August 2009 - 06:00 PM

Hi guys,

I've reached the verge of self-harm!!! Or a hammer through my PC!!!!

First of all Google searches started redirecting to Yahoo, then to all manner of other search sites. But when I copy & paste the URL it works.

I realised there must be a problem, but my Norton wouldn't run.

Then I got a pop up which said Java Binary has stopped working, check for solutions. My PC then crashed. I removed Java and reinstalled but it kept happening.

Then I got a C:\Boot is corrupt run chkdsk utility, which I did.

The I got lots of Windows 80072EFD Update Errors.

My PC started rebooting over and over on its own, and occasionally there was a blue pattern on the screen for about half a second during the start up process.

It will start up fine in safe mode, and every few times normally it will boot up (although it is EXTREMELY slow).

I have now tried Adaware, Malwarebytes, CW Shredder, ATF Cleaner, Superantispyware and Hijack This (but I didn't really understand this one, it seemed a bit advanced for me!) All the scans have turned up stuff that I've got rid of, but the problems remain.

I've kept logs of everything I've done, but I desperately need some help now - I scared to let my son (age 10) use the PC in case the sites we are redirected to take a more disturbing turn.

I really hope that there is someone out there who can help. Thanks guys.

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#2 Budapest

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Posted 24 August 2009 - 05:22 PM

Run a scan with Superantispyware in Safe Mode and post the log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 wheelie

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Posted 26 August 2009 - 06:24 AM

Hi,

Thanks for the reply. Here's the log.


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/26/2009 at 11:35 AM

Application Version : 4.27.1002

Core Rules Database Version : 4040
Trace Rules Database Version: 1980

Scan type : Complete Scan
Total Scan Time : 00:41:26

Memory items scanned : 275
Memory threats detected : 0
Registry items scanned : 6506
Registry threats detected : 4
File items scanned : 29719
File threats detected : 9

Rootkit.Agent/Gen-ESQUL
HKLM\system\controlset001\services\ESQULserv.sys
C:\WINDOWS\SYSTEM32\DRIVERS\ESQULRWMVFWJPYPMSFXERPRQCURERULPVYVSO.SYS
HKLM\system\controlset002\services\ESQULserv.sys
HKLM\system\controlset003\services\ESQULserv.sys
HKLM\system\controlset004\services\ESQULserv.sys

Adware.Tracking Cookie
C:\Users\Bronwen and Neil\AppData\Roaming\Microsoft\Windows\Cookies\bronwen_and_neil@doubleclick[1].txt
C:\Users\Bronwen and Neil\AppData\Roaming\Microsoft\Windows\Cookies\bronwen_and_neil@cms.trafficmp[1].txt
C:\Users\Bronwen and Neil\AppData\Roaming\Microsoft\Windows\Cookies\bronwen_and_neil@2o7[1].txt
C:\Users\Bronwen and Neil\AppData\Roaming\Microsoft\Windows\Cookies\bronwen_and_neil@collective-media[1].txt
C:\Users\Bronwen and Neil\AppData\Roaming\Microsoft\Windows\Cookies\bronwen_and_neil@trafficmp[1].txt
C:\Users\Bronwen and Neil\AppData\Roaming\Microsoft\Windows\Cookies\bronwen_and_neil@atdmt[1].txt
C:\Users\Bronwen and Neil\AppData\Roaming\Microsoft\Windows\Cookies\bronwen_and_neil@advertising[2].txt

Trojan.Agent/Gen-FakeAlert[Temp]
C:\WINDOWS\SYSTEM32\ESQULBTAEMRYSOXXNXEYJRKVNUENQEIMXYQJP.DLL

#4 Budapest

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Posted 26 August 2009 - 03:30 PM

Now run a quick scan (in Normal Mode) with Malwarebytes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 wheelie

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Posted 26 August 2009 - 05:29 PM

Here is the MBAM Quick Scan Log. It's come back clear, but I've just checked, and I'm still having the Google redirection problems. My PC hasn't crashed at all today, but I have only actually switched it on to follow your instructions!

Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 6.0.6002 Service Pack 2

26/08/2009 23:19:57
mbam-log-2009-08-26 (23-19-57).txt

Scan type: Quick Scan
Objects scanned: 81011
Time elapsed: 6 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Looking forward to hearing from you. Thanks very much for looking at this for me.

#6 Budapest

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Posted 26 August 2009 - 05:33 PM

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check only the Files box: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 wheelie

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Posted 26 August 2009 - 08:03 PM

Hi,

Here it is.

ROOTREPEAL © AD, 2007-2009
==================================================
Scan Start Time: 2009/08/27 01:35
Program Version: Version 1.3.5.0
Windows Version: Windows Vista SP2
==================================================

Hidden/Locked Files
-------------------
Path: C:\Documents and Settings
Status: Locked to the Windows API!

Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\ProgramData\Application Data
Status: Locked to the Windows API!

Path: C:\ProgramData\Desktop
Status: Locked to the Windows API!

Path: C:\ProgramData\Documents
Status: Locked to the Windows API!

Path: C:\ProgramData\Favorites
Status: Locked to the Windows API!

Path: C:\ProgramData\Start Menu
Status: Locked to the Windows API!

Path: C:\ProgramData\Templates
Status: Locked to the Windows API!

Path: C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{43c04fc5-9041-11de-aaa0-001601b107df}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\Users\All Users
Status: Locked to the Windows API!

Path: C:\Users\Default User
Status: Locked to the Windows API!

Path: C:\Users\Bronwen and Neil\My Documents
Status: Locked to the Windows API!

Path: C:\Users\Default\Application Data
Status: Locked to the Windows API!

Path: C:\Users\Default\Cookies
Status: Locked to the Windows API!

Path: C:\Users\Default\Local Settings
Status: Locked to the Windows API!

Path: C:\Users\Default\My Documents
Status: Locked to the Windows API!

Path: C:\Users\Default\NetHood
Status: Locked to the Windows API!

Path: C:\Users\Default\PrintHood
Status: Locked to the Windows API!

Path: C:\Users\Default\Recent
Status: Locked to the Windows API!

Path: C:\Users\Default\SendTo
Status: Locked to the Windows API!

Path: C:\Users\Default\Start Menu
Status: Locked to the Windows API!

Path: C:\Users\Default\Templates
Status: Locked to the Windows API!

Path: C:\Windows\System32\ESQULbtaemrysoxxnxeyjrkvnuenqeimxyqjp.dll
Status: Invisible to the Windows API!

Path: C:\Windows\System32\ESQULrbauwmvvxpiebilhqipsidkxlxwmblpl.dll
Status: Invisible to the Windows API!

Path: C:\Windows\System32\ESQULzxspectrum
Status: Invisible to the Windows API!

Path: C:\Users\Default\Documents\My Music
Status: Locked to the Windows API!

Path: C:\Users\Default\Documents\My Pictures
Status: Locked to the Windows API!

Path: C:\Users\Default\Documents\My Videos
Status: Locked to the Windows API!

Path: C:\Users\Public\Documents\My Music
Status: Locked to the Windows API!

Path: C:\Users\Public\Documents\My Pictures
Status: Locked to the Windows API!

Path: C:\Users\Public\Documents\My Videos
Status: Locked to the Windows API!

Path: C:\Windows\Microsoft.NET\Framework\NETFXS~1.HKF
Status: Locked to the Windows API!

Path: C:\Windows\System32\drivers\ESQULrwmvfwjpypmsfxerprqcurerulpvyvso.sys
Status: Invisible to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_8550c6b5d18a9128.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.1_none_da4695fc507e16e1.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.1_none_81c25f21d3d46d84.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.91_none_5c400d5e63e93b68.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.91_none_588445e3d272feb1.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.debugcrt_1fc8b3b9a1e18e3b_9.0.30729.1_none_bb1f6aa1308c35eb.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.4053_none_d1c738ec43578ea1.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.debugmfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_5c94f2bbe7d4aaf6.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.20.microsoft.msxml2_6bd6b9abf345378f_4.20.9870.0_none_a6dea5dc0ea08098.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.762_none_8dd7dea5d5a7a18a.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.1.0.0_none_6c030d6fdc86522c.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.1_none_818f59bf601aa775.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_7dd1e0ebd6590e0b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.91_none_dc9917e997f80c63.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.91_none_54c1279468b7b84b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.4053_none_4ddfc6cd11929a02.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.debugcrt_1fc8b3b9a1e18e3b_9.0.30729.1_none_61305e07e4f1bc01.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_8a14c0566bec5b24.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9870.0_none_b7e00e6c7b30b69b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.91_none_0e9c342f74fd2e58.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.762_none_abac38a907ee8801.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.1_none_e29d1181971ae11e.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_e163563597edeada.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_5c4003bc63e949f6.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.91_none_d6c3f1519bae0514.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.762_none_43efccf17831d131.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.91_none_db5f5c9d98cb161f.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_60a5df56e60dc5df.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_dcc7eae99ad0d9cf.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2r_6bd6b9abf345378f_4.1.1.0_none_365945b9da656e4d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_db5f52fb98cb24ad.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2r_6bd6b9abf345378f_4.1.0.0_none_3658456fda6654f6.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.debugmfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_bfff6c932d60651e.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.91_none_58b1a5ca663317c4.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.1.microsoft.msxml2r_6bd6b9abf345378f_4.1.1.0_none_8b7b15c031cda6db.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.762_none_7b33aa7d218504d2.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_0c178a139ee2a7ed.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-d..pwindowmanager-core_31bf3856ad364e35_6.0.6002.18005_none_8f8f0d20ba53c683\MICROS~1.XRM
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.0.6002.18005_none_04642e8a80bb8b27\MIFF44~1.MAN
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.0.6002.18005_none_04642e8a80bb8b27\MI7A16~1.MAN
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.0.6002.18005_none_04642e8a80bb8b27\MI2DAF~1.MAN
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.0.6002.18005_none_04642e8a80bb8b27\MICROS~2.MAN
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.0.6002.18005_none_04642e8a80bb8b27\MICROS~4.MAN
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.0.6002.18005_none_04642e8a80bb8b27\TERMIN~4.MAN
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.0.6002.18005_none_04642e8a80bb8b27\MICROS~1.MAN
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.0.6002.18005_none_04642e8a80bb8b27\MI3779~1.MAN
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.0.6002.18005_none_04642e8a80bb8b27\MICROS~3.MAN
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-slc-component-sku-ocur_31bf3856ad364e35_6.0.6002.18005_none_1a3913896b7e0bf6\SECURI~3.XRM
Status: Locked to the Windows API!

Path: c:\windows\winsxs\x86_microsoft-windows-slc-component-sku-ocur_31bf3856ad364e35_6.0.6002.18005_none_1a3913896b7e0bf6\security-licensing-slc-component-sku-ocur-ppdlic.xrm-ms
Status: Allocation size mismatch (API: 16384, Raw: 4096)

Path: C:\Windows\winsxs\x86_microsoft-windows-slc-component-sku-ocur_31bf3856ad364e35_6.0.6002.18005_none_1a3913896b7e0bf6\SECURI~2.XRM
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_msbuild_b03f5f7f11d50a3a_6.0.6000.16720_none_81591d45b0e55432\MSBUIL~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_msbuild_b03f5f7f11d50a3a_6.0.6000.20883_none_6a9133e9ca879925\MSBUIL~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_msbuild_b03f5f7f11d50a3a_6.0.6001.18000_none_8133189db1382d8a\MSBUIL~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_msbuild_b03f5f7f11d50a3a_6.0.6001.18111_none_813401fbb13760d3\MSBUIL~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_msbuild_b03f5f7f11d50a3a_6.0.6001.22230_none_6a687297cadcd9e6\MSBUIL~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_msbuild_b03f5f7f11d50a3a_6.0.6002.18005_none_810e9dd9b189c19e\MSBUIL~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.0.6000.16720_none_0bca521ee450d037\NETFXS~1.HKF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_smsvchost_perf_c_h_31bf3856ad364e35_6.0.6000.16708_none_4180b46a5c473b6d\_SMSVC~1.H
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_smsvchost_perf_c_h_31bf3856ad364e35_6.0.6000.20864_none_41c5708575991d81\_SMSVC~1.H
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_smsvchost_perf_c_h_31bf3856ad364e35_6.0.6001.18096_none_4303a14a59b89802\_SMSVC~1.H
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_smsvchost_perf_c_h_31bf3856ad364e35_6.0.6001.22208_none_43f08fdb728b6c28\_SMSVC~1.H
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_smsvchost_perf_c_ini_31bf3856ad364e35_6.0.6000.16708_none_325856a50f01ab0d\_SMSVC~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_smsvchost_perf_c_ini_31bf3856ad364e35_6.0.6000.20864_none_329d12c028538d21\_SMSVC~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_smsvchost_perf_c_ini_31bf3856ad364e35_6.0.6001.18096_none_33db43850c7307a2\_SMSVC~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_smsvchost_perf_c_ini_31bf3856ad364e35_6.0.6001.22208_none_34c832162545dbc8\_SMSVC~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_end_perf_h_31bf3856ad364e35_6.0.6000.16708_none_23cb592eb6e076f6\_SERVI~1.H
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_end_perf_h_31bf3856ad364e35_6.0.6000.20864_none_24101549d032590a\_SERVI~1.H
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_end_perf_h_31bf3856ad364e35_6.0.6001.18096_none_254e460eb451d38b\_SERVI~1.H
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_end_perf_h_31bf3856ad364e35_6.0.6001.22208_none_263b349fcd24a7b1\_SERVI~1.H
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_end_perf_ini_31bf3856ad364e35_6.0.6000.16708_none_c8df4fb390304286\_SERVI~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_end_perf_ini_31bf3856ad364e35_6.0.6000.20864_none_c9240bcea982249a\_SERVI~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_end_perf_ini_31bf3856ad364e35_6.0.6001.18096_none_ca623c938da19f1b\_SERVI~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_end_perf_ini_31bf3856ad364e35_6.0.6001.22208_none_cb4f2b24a6747341\_SERVI~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_end_perf_ini_31bf3856ad364e35_6.0.6002.18005_none_cca9032f8a7fd6e4\_SERVI~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_end_perf_reg_31bf3856ad364e35_6.0.6000.16708_none_c4f661e592b1c88e\_SERVI~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_end_perf_reg_31bf3856ad364e35_6.0.6000.20864_none_c53b1e00ac03aaa2\_SERVI~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_svc_perf_h_31bf3856ad364e35_6.0.6000.16708_none_9958372092944487\_SERVI~1.H
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_svc_perf_h_31bf3856ad364e35_6.0.6000.20864_none_999cf33babe6269b\_SERVI~1.H
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_svc_perf_h_31bf3856ad364e35_6.0.6001.18096_none_9adb24009005a11c\_SERVI~1.H
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_svc_perf_h_31bf3856ad364e35_6.0.6001.22208_none_9bc81291a8d87542\_SERVI~1.H
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_svc_perf_ini_31bf3856ad364e35_6.0.6000.16708_none_78c5c5708f85fc49\_SERVI~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_svc_perf_ini_31bf3856ad364e35_6.0.6000.20864_none_790a818ba8d7de5d\_SERVI~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_svc_perf_ini_31bf3856ad364e35_6.0.6001.18096_none_7a48b2508cf758de\_SERVI~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_svc_perf_ini_31bf3856ad364e35_6.0.6001.22208_none_7b35a0e1a5ca2d04\_SERVI~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_svc_perf_reg_31bf3856ad364e35_6.0.6000.16708_none_74dcd7a292078251\_SERVI~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_svc_perf_reg_31bf3856ad364e35_6.0.6000.20864_none_752193bdab596465\_SERVI~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_tx_bridge_perf_c_vrg_31bf3856ad364e35_6.0.6000.16708_none_807ba2c12fe38edc\_TRANS~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_tx_bridge_perf_c_vrg_31bf3856ad364e35_6.0.6000.20864_none_80c05edc493570f0\_TRANS~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_tx_bridge_perf_c_vrg_31bf3856ad364e35_6.0.6001.18096_none_81fe8fa12d54eb71\_TRANS~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_tx_bridge_perf_c_vrg_31bf3856ad364e35_6.0.6001.22208_none_82eb7e324627bf97\_TRANS~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_smsvchost_perf_c_vrg_31bf3856ad364e35_6.0.6001.18096_none_35b5d7ed0b402f09\_SMSVC~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_end_perf_reg_31bf3856ad364e35_6.0.6001.18096_none_c6794ec590232523\_SERVI~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-security-digest_31bf3856ad364e35_6.0.6001.18000_none_3acd4b177cb513c9\$$DeleteMe.wdigest.dll.01ca2452307a2aa6.0003
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_policy.1.2.microsof..op.security.azroles_31bf3856ad364e35_6.0.6000.16386_none_ea83414c2e75b887\Microsoft.Interop.Security.AzRoles.config
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-security-ntlm_31bf3856ad364e35_6.0.6002.18005_none_7e9e65df5fac8e64\$$DeleteMe.msv1_0.dll.01ca24523096bb26.0006
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_6.0.6001.18148_none_01c5b803a1ec4989\WININE~1.DLL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_6.0.6001.18157_none_01b9e7cda1f54c23\WININE~1.DLL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_6.0.6001.18203_none_01ebf827a1d05839\WININE~1.DLL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_6.0.6001.18226_none_01d9592da1dddc20\WININE~1.DLL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-msbuild_targetfiles_b03f5f7f11d50a3a_6.0.6000.16720_none_8d57832b7d03f5e1\MICROS~3.TAR
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-msbuild_targetfiles_b03f5f7f11d50a3a_6.0.6000.16720_none_8d57832b7d03f5e1\MICROS~2.TAR
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-msbuild_targetfiles_b03f5f7f11d50a3a_6.0.6000.20883_none_768f99cf96a63ad4\MICROS~3.TAR
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-msbuild_targetfiles_b03f5f7f11d50a3a_6.0.6000.20883_none_768f99cf96a63ad4\MICROS~2.TAR
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-msbuild_targetfiles_b03f5f7f11d50a3a_6.0.6001.18111_none_8d3267e17d560282\MICROS~3.TAR
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-msbuild_targetfiles_b03f5f7f11d50a3a_6.0.6001.18111_none_8d3267e17d560282\MICROS~2.TAR
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-msbuild_targetfiles_b03f5f7f11d50a3a_6.0.6001.22230_none_7666d87d96fb7b95\MICROS~3.TAR
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-msbuild_targetfiles_b03f5f7f11d50a3a_6.0.6001.22230_none_7666d87d96fb7b95\MICROS~2.TAR
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.0.6000.20883_none_0c16103ffd9c63ac\NETFXS~1.HKF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.0.6001.18111_none_0dbc60fae16e5e8e\NETFXS~1.HKF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-netfxsbs12_hkf_31bf3856ad364e35_6.0.6001.22230_none_0e2f5da3fa9d1ce3\NETFXS~1.HKF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-redist_config_files_b03f5f7f11d50a3a_6.0.6000.16720_none_7b4eba45cecd6936\IEEXEC~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-redist_config_files_b03f5f7f11d50a3a_6.0.6000.20883_none_6486d0e9e86fae29\IEEXEC~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-redist_config_files_b03f5f7f11d50a3a_6.0.6001.18111_none_7b299efbcf1f75d7\IEEXEC~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-redist_config_files_b03f5f7f11d50a3a_6.0.6001.22230_none_645e0f97e8c4eeea\IEEXEC~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_tx_bridge_perf_c_ini_31bf3856ad364e35_6.0.6000.16708_none_7ea10e5931166775\_TRANS~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_tx_bridge_perf_c_ini_31bf3856ad364e35_6.0.6000.20864_none_7ee5ca744a684989\_TRANS~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_tx_bridge_perf_c_ini_31bf3856ad364e35_6.0.6001.18096_none_8023fb392e87c40a\_TRANS~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_tx_bridge_perf_c_ini_31bf3856ad364e35_6.0.6001.22208_none_8110e9ca475a9830\_TRANS~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_tx_bridge_perf_c_reg_31bf3856ad364e35_6.0.6000.16708_none_7ab8208b3397ed7d\_TRANS~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_tx_bridge_perf_c_reg_31bf3856ad364e35_6.0.6000.20864_none_7afcdca64ce9cf91\_TRANS~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_tx_bridge_perf_c_reg_31bf3856ad364e35_6.0.6001.18096_none_7c3b0d6b31094a12\_TRANS~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_tx_bridge_perf_c_reg_31bf3856ad364e35_6.0.6001.22208_none_7d27fbfc49dc1e38\_TRANS~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_op_perf_c_ini_31bf3856ad364e35_6.0.6000.16708_none_c1843fad322b4004\_SERVI~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_op_perf_c_ini_31bf3856ad364e35_6.0.6000.20864_none_c1c8fbc84b7d2218\_SERVI~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_op_perf_c_ini_31bf3856ad364e35_6.0.6001.18096_none_c3072c8d2f9c9c99\_SERVI~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_op_perf_c_ini_31bf3856ad364e35_6.0.6001.22208_none_c3f41b1e486f70bf\_SERVI~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_op_perf_c_ini_31bf3856ad364e35_6.0.6002.18005_none_c54df3292c7ad462\_SERVI~1.INI
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_op_perf_c_reg_31bf3856ad364e35_6.0.6000.16708_none_c5e14f032f533a9c\_SERVI~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_smsvchost_perf_c_vrg_31bf3856ad364e35_6.0.6001.22208_none_36a2c67e2413032f\_SMSVC~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_svc_perf_reg_31bf3856ad364e35_6.0.6001.22208_none_774cb313a84bb30c\_SERVI~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_svc_perf_vrg_31bf3856ad364e35_6.0.6000.16708_none_7aa059d88e5323b0\_SERVI~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_svc_perf_vrg_31bf3856ad364e35_6.0.6000.20864_none_7ae515f3a7a505c4\_SERVI~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_svc_perf_vrg_31bf3856ad364e35_6.0.6001.18096_none_7c2346b88bc48045\_SERVI~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_svc_perf_vrg_31bf3856ad364e35_6.0.6001.22208_none_7d103549a497546b\_SERVI~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_end_perf_reg_31bf3856ad364e35_6.0.6001.22208_none_c7663d56a8f5f949\_SERVI~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_end_perf_vrg_31bf3856ad364e35_6.0.6000.16708_none_cab9e41b8efd69ed\_SERVI~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_end_perf_vrg_31bf3856ad364e35_6.0.6000.20864_none_cafea036a84f4c01\_SERVI~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_end_perf_vrg_31bf3856ad364e35_6.0.6001.18096_none_cc3cd0fb8c6ec682\_SERVI~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_end_perf_vrg_31bf3856ad364e35_6.0.6001.22208_none_cd29bf8ca5419aa8\_SERVI~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_op_perf_c_h_31bf3856ad364e35_6.0.6000.16708_none_f87832f6f02b1a0c\_SERVI~1.H
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_op_perf_c_h_31bf3856ad364e35_6.0.6000.20864_none_f8bcef12097cfc20\_SERVI~1.H
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_op_perf_c_h_31bf3856ad364e35_6.0.6001.18096_none_f9fb1fd6ed9c76a1\_SERVI~1.H
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_op_perf_c_h_31bf3856ad364e35_6.0.6001.22208_none_fae80e68066f4ac7\_SERVI~1.H
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_smsvchost_perf_c_reg_31bf3856ad364e35_6.0.6000.16708_none_2e6f68d711833115\_SMSVC~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_smsvchost_perf_c_reg_31bf3856ad364e35_6.0.6000.20864_none_2eb424f22ad51329\_SMSVC~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_smsvchost_perf_c_reg_31bf3856ad364e35_6.0.6001.18096_none_2ff255b70ef48daa\_SMSVC~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_smsvchost_perf_c_reg_31bf3856ad364e35_6.0.6001.22208_none_30df444827c761d0\_SMSVC~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_smsvchost_perf_c_vrg_31bf3856ad364e35_6.0.6000.16708_none_3432eb0d0dced274\_SMSVC~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_smsvchost_perf_c_vrg_31bf3856ad364e35_6.0.6000.20864_none_3477a7282720b488\_SMSVC~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_op_perf_c_reg_31bf3856ad364e35_6.0.6000.20864_none_c6260b1e48a51cb0\_SERVI~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_svc_perf_reg_31bf3856ad364e35_6.0.6001.18096_none_765fc4828f78dee6\_SERVI~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_op_perf_c_reg_31bf3856ad364e35_6.0.6001.18096_none_c7643be32cc49731\_SERVI~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_op_perf_c_reg_31bf3856ad364e35_6.0.6001.22208_none_c8512a7445976b57\_SERVI~1.REG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_op_perf_c_vrg_31bf3856ad364e35_6.0.6000.16708_none_c71adcbf2e98b7f5\_SERVI~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_op_perf_c_vrg_31bf3856ad364e35_6.0.6000.20864_none_c75f98da47ea9a09\_SERVI~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_op_perf_c_vrg_31bf3856ad364e35_6.0.6001.18096_none_c89dc99f2c0a148a\_SERVI~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wcf-m_svc_mod_op_perf_c_vrg_31bf3856ad364e35_6.0.6001.22208_none_c98ab83044dce8b0\_SERVI~1.VRG
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_presentationcore_31bf3856ad364e35_6.0.6002.18005_none_ae1c8b4b8d1614c8\PRESEN~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-security-schannel_31bf3856ad364e35_6.0.6002.18005_none_2401c41a5264a20d\$$DeleteMe.schannel.dll.01ca2452308872e6.0005
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-lsa_31bf3856ad364e35_6.0.6002.18005_none_a83603ce59ed0382\$$DeleteMe.lsasrv.dll.01ca2452302dfea6.0001
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-lsa_31bf3856ad364e35_6.0.6002.18005_none_a83603ce59ed0382\$$DeleteMe.secur32.dll.01ca245230436b06.0002
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-security-kerberos_31bf3856ad364e35_6.0.6002.18005_==EOF==

Thanks.

#8 Budapest

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Posted 26 August 2009 - 08:07 PM

Rerun Rootrepeal. After the scan completes, go to the files tab and find this file:

C:\Windows\System32\drivers\ESQULrwmvfwjpypmsfxerprqcurerulpvyvso.sys

Then use your mouse to highlight it in the Rootrepeal window.
Next right mouse click on it and select *wipe file* option only.
Then immediately reboot the computer.

Then run a quick-scan with Malwarebytes. Keep rebooting and running quick-scans with Malwarebytes until it shows zero infections. If after 3 scans it is still not clean post the final log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#9 wheelie

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Posted 27 August 2009 - 09:26 AM

Hi,

We had lots of problems getting the PC to Boot up successfully, but eventually managed to run the Rootrepeal scan and wipe the file. After reboot, the first MBAM scan found 3 "trojan agents" (deleted them and kept log just in case). Rebooted again and ran MBAM which found nothing. We have done a few Google searches which seem to be OK, but when I tried to send this message reply we got a message that said "Windows host process (Rundll32) has stopped working". We got this 7 times before IE started up again OK for us to reply. Are we out of the woods yet, or do we have more cleansing to do? We will not use the PC until we hear from you again just in case. Once again thanks for all your help.

#10 Budapest

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Posted 27 August 2009 - 04:06 PM

This "Windows host process (Rundll32) has stopped working" problem may not be related to the viruses. Run another scan with SUPERAntiSpyware in Safe Mode and post the log.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#11 wheelie

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Posted 27 August 2009 - 05:40 PM

Hi, here is the log

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/27/2009 at 11:14 PM

Application Version : 4.27.1002

Core Rules Database Version : 4040
Trace Rules Database Version: 1980

Scan type : Complete Scan
Total Scan Time : 00:41:08

Memory items scanned : 271
Memory threats detected : 0
Registry items scanned : 6545
Registry threats detected : 0
File items scanned : 29972
File threats detected : 9

Adware.Tracking Cookie
C:\Users\Bronwen and Neil\AppData\Roaming\Microsoft\Windows\Cookies\bronwen_and_neil@cms.trafficmp[2].txt
C:\Users\Bronwen and Neil\AppData\Roaming\Microsoft\Windows\Cookies\bronwen_and_neil@questionmarket[2].txt
C:\Users\Bronwen and Neil\AppData\Roaming\Microsoft\Windows\Cookies\bronwen_and_neil@ad2.yieldmanager[2].txt
C:\Users\Bronwen and Neil\AppData\Roaming\Microsoft\Windows\Cookies\bronwen_and_neil@serving-sys[2].txt
C:\Users\Bronwen and Neil\AppData\Roaming\Microsoft\Windows\Cookies\bronwen_and_neil@trafficmp[2].txt
C:\Users\Bronwen and Neil\AppData\Roaming\Microsoft\Windows\Cookies\bronwen_and_neil@content.yieldmanager[1].txt
C:\Users\Bronwen and Neil\AppData\Roaming\Microsoft\Windows\Cookies\bronwen_and_neil@atdmt[1].txt
C:\Users\Bronwen and Neil\AppData\Roaming\Microsoft\Windows\Cookies\bronwen_and_neil@bs.serving-sys[2].txt
C:\Users\Bronwen and Neil\AppData\Roaming\Microsoft\Windows\Cookies\bronwen_and_neil@revsci[2].txt



Hope this helps, FYI everthing appears to be running really slowly also. Thanks

#12 Budapest

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Posted 27 August 2009 - 05:43 PM

Try running chkdsk:

http://www.windows-help-central.com/window...sta-chkdsk.html
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#13 wheelie

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Posted 28 August 2009 - 11:35 AM

Hi.
Ran chkdsk and rebooted. Also ran a full Superantispyware scan in normal mode which returned 1 cookie. Everything appears to be running fine - Google searches with no spurious redirects etc, and the speed has returned to normal. I have also installed Avast anti-virus this morning which went without a hitch. Do you think our system is clean and healthy now or should we run anything else?

#14 Budapest

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Posted 28 August 2009 - 03:55 PM

If Malwarebytes and SUPERAntiSpyware both say you're clean, and there are no other problems, I think you are okay.

If you’re clean, you should create a new Restore Point to prevent possible re-infection from an old one.

Go Start > Programs > Accessories > System Tools and click System Restore. Choose the radio button marked Create a Restore Point on the first screen then click Next. Give the Restore Point a name and then click Create. Then use Disk Cleanup to remove all but the most recently created Restore Point. Go Start > Run and type: "Cleanmgr" (without the quotes). Click Ok > More Options tab > Clean Up in the System Restore section to remove all previous restore points except the newly created one.

Also, go Start > Control Panel and double-click Add or Remove Programs. Post back and report any Java or JS2E entries that you have.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#15 wheelie

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Posted 28 August 2009 - 07:19 PM

Hi,

I ran both scans, they came back fine.

I've created the restore point, although the instructions you gave aren't quite what I'm getting using Vista.

I'm trying to do the Disk Cleanup, but I dont have a "Run" option in my start menu and I dont know where it is. Any ideas?

Thanks

Edited by wheelie, 28 August 2009 - 08:01 PM.





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