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Got some new virus or trojan...


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#1 Kenneth Coker

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Posted 23 August 2009 - 03:10 PM

It says beside one of those big fake red X's that I can't get to go away at the bottom of my screen.

"Your computer is infected! Windows has detected spyware infection! It is recommended to use special antispyware tools to prevent date loss. Windows will now download and install the most up-to-date antispyware for you.

Also, earlier in the day, an error box was popping up saying something about Internal Detection something or another.

I'm running an AVG right now, tried to restart the comp in safe mode, but it wouldn't let me.

Help.

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#2 Computer Pro

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Posted 23 August 2009 - 05:43 PM

Hello and welcome to Bleeping Computer.

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Lets take a look with Malwarebytes

Please download Malwarebytes' Anti-Malware from here:
Malwarebytes
Please rename the file BEFORE downloading to zztoy.exe instead of mbam-setup.exe

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.

Double Click zztoy.exe to install the application.
* Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select "Perform Full Scan", then click Scan.
* The scan may take some time to finish,so please be patient.
* When the scan is complete, click OK, then Show Results to view the results.
* Make sure that everything is checked, and click Remove Selected.
* When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
* The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
* Copy&Paste the entire MBAM report (even if it does not find anything) in your next reply

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.


If Malwarebytes won't install or run

Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it. Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.

If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run.
Computer Pro

#3 Kenneth Coker

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Posted 23 August 2009 - 09:46 PM

Malwarebytes' Anti-Malware 1.38
Database version: 2297
Windows 5.1.2600 Service Pack 3

8/23/2009 9:33:02 PM
mbam-log-2009-08-23 (21-33-02).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 261922
Time elapsed: 4 hour(s), 19 minute(s), 51 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 6
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
C:\WINDOWS\system32\winupdate.exe (Trojan.Downloader) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\logon.exe (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\winupdate.exe (Trojan.Downloader) -> Delete on reboot.
C:\WINDOWS\system32\AVR09.exe (Adware.AdvancedVirusRemover) -> Quarantined and deleted successfully.

#4 Kenneth Coker

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Posted 24 August 2009 - 11:21 AM

After restart with said Malware scan, SAS scan and AVG scan, computer is showing no signs of virus.

#5 boopme

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Posted 24 August 2009 - 12:36 PM

Hi,this is good ,but your MBAm is outdated.
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 Kenneth Coker

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Posted 24 August 2009 - 06:19 PM

Won't let me update says error 732.

I ran a new Malware regardless and here are the results...

Malwarebytes' Anti-Malware 1.40
Database version: 2551
Windows 5.1.2600 Service Pack 3

8/24/2009 6:07:10 PM
mbam-log-2009-08-24 (18-07-10).txt

Scan type: Quick Scan
Objects scanned: 136799
Time elapsed: 1 hour(s), 56 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\winhelper.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.

#7 Computer Pro

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Posted 24 August 2009 - 07:00 PM

Please manually update MalwareBytes by using this link: http://mbam.malwarebytes.org/database/mbam-rules.exe
Computer Pro

#8 Kenneth Coker

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Posted 24 August 2009 - 10:00 PM

Malwarebytes' Anti-Malware 1.40
Database version: 2679
Windows 5.1.2600 Service Pack 3

8/24/2009 10:00:01 PM
mbam-log-2009-08-24 (22-00-01).txt

Scan type: Quick Scan
Objects scanned: 138441
Time elapsed: 1 hour(s), 5 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Kenneth\Local Settings\Temporary Internet Files\Content.IE5\OT9AW4LF\load[1].php (Trojan.TDSS) -> Quarantined and deleted successfully.

#9 boopme

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Posted 24 August 2009 - 10:07 PM

Is MBAM giving you errors still as it did not fully update. Its now at 2692.

Next run ATF and SAS:
Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 Kenneth Coker

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Posted 25 August 2009 - 03:26 PM

It won't let me start in safe mode. Everytime I select that option, the computer resets.

#11 boopme

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Posted 25 August 2009 - 07:20 PM

Can you get in to safe mode with command prompt?
If you can, type C:\windows\system32\restore\rstrui.exe in to the command prompt and press return. This should allow you to run system restore to an earlier date.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 Kenneth Coker

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Posted 25 August 2009 - 07:55 PM

I am unable to get into safe mode with networking, safe mode and safe mode with command prompt. Every time I click on one of those choices, the computer reboots.

#13 Kenneth Coker

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Posted 26 August 2009 - 02:40 PM

Unable to run any safe mode.

#14 boopme

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Posted 26 August 2009 - 02:44 PM

Is reformatting a for off option? Usually such serious safe mode issues lead there. We can try this ..

VIPRE Rescue Program
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 Kenneth Coker

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Posted 26 August 2009 - 03:13 PM

Is reformatting a for off option? Usually such serious safe mode issues lead there. We can try this ..

VIPRE Rescue Program


So just run this program?




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