Posted 22 August 2009 - 08:35 PM
From the laptop, if you have XP click Start -> click Run -> type CMD and hit enter. If in Vista, click Start in the search type CMD, in the list right click it and Run as Admin
In the black box that pops up, type ping www.google.com and hit enter. Look for the line, Packets Sent = 4, Received = 4, Lost = 0. That is what you should see. If you see Sent = 4, Recved = 0, Lost = 4, type ping 18.104.22.168 (a google IP address), hit enter and you are looking for 4, 4, 0. If you see something else on that post it please.
You say you can "wire it to the internet", does that mean connect it directly to the modem? Have you unplugged the modem and router for a few mins then plugged them back in?
Hope this helps
Associate in Applied Science - Network Systems Management - Trident Technical College