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Possible infection - Norton 360 keeps shutting down


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6 replies to this topic

#1 psyclone

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Posted 22 August 2009 - 04:45 PM

Hello


Hopefully someone can help me with what looks like a security issue.

My web browsing started running slow and Norton 360 icon disappeared from my toolbar. If I click on N360 program it comes up with an error. I have since uninstalled N360, run Malwarebytes and Combofix, then reinstalled N360 but the problem is still there.

Norton looks like it is running ok, then I get an error message saying Symantec Services Framework has an error and must shut down.

I have run a DDS report which is below. I also tried downloading RootRepeal but it errors out. I get a message saying that it can't read from the disk.


DDS (Ver_09-07-30.01) - NTFSx86
Run by Steven & Adam at 7:23:27.18 on Sun 23/08/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.61.1033.18.1023.408 [GMT 10:00]

AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Norton 360\Engine\3.5.2.10\ccSvcHst.exe
C:\Program Files\Norton 360\Engine\3.5.2.10\ccSvcHst.exe
C:\Documents and Settings\Steven & Adam\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.theage.com.au/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.5.2.10\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.5.2.10\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.5.2.10\coIEPlg.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {7A431EC4-CC21-4DF7-9DB1-A2CF74C4CC98} - No File
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AudioDrvEmulator] "c:\program files\creative\shared files\module loader\dllml.exe" -1 audiodrvemulator "c:\program files\creative\shared files\module loader\audio emulator\AudDrvEm.dll"
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [GBB36X Configure] c:\windows\system32\JMRaidTool.exe boot
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [SkyTel] SkyTel.EXE
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTDVDDET] "c:\program files\creative\sound blaster x-fi\dvdaudio\CTDVDDET.EXE"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/E/3/9/E39C664F-A8E3-4F69-A109-1AE9849204EE/OGAControl.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {4788DE0A-3552-49EA-AC8C-233DA52523B9} - hxxp://www.blackberry.com/devicesoftware/AxLoader.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1158968232375
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {EA1B8527-E422-4909-825A-70BE0694F18E} - hxxps://online.westpac.com.au/wtoa/wtOtherAccounts/portfoliomanagerwt.cab
DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - hxxp://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5327/mcfscan.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.5.2.10\CoIEPlg.dll
Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0305020.00a\SymEFA.sys [2009-8-22 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0305020.00a\BHDrvx86.sys [2009-8-22 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0305020.00a\cchpx86.sys [2009-8-22 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090810.001\IDSXpx86.sys [2009-8-22 276344]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.5.2.10\ccSvcHst.exe [2009-8-22 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-21 101936]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090822.004\NAVENG.SYS [2009-8-23 87888]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090822.004\NAVEX15.SYS [2009-8-23 875728]
S2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]
S2 gqsgq;gqsgq;c:\windows\system32\drivers\iqtmp.sys --> c:\windows\system32\drivers\iqtmp.sys [?]
S2 rfpbvm;rfpbvm;c:\windows\system32\drivers\qxsjavk.sys --> c:\windows\system32\drivers\qxsjavk.sys [?]
S3 BPIKSp50;BPIKSp50 NDIS Protocol Driver;\??\g:\bpiksp50.sys --> g:\BPIKSp50.sys [?]

=============== Created Last 30 ================

2009-08-22 20:18 107,368 a----r-- c:\windows\system32\GEARAspi.dll
2009-08-22 20:18 36,400 a----r-- c:\windows\system32\drivers\SymIM.sys
2009-08-22 20:18 124,976 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-08-22 20:18 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-08-22 20:18 7,456 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-08-22 20:18 806 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-08-22 20:18 <DIR> --d----- c:\program files\Symantec
2009-08-22 20:18 <DIR> --d----- c:\windows\system32\drivers\N360
2009-08-22 20:18 <DIR> --d----- c:\program files\Norton 360
2009-08-22 18:16 <DIR> --d----- c:\program files\NortonInstaller
2009-08-22 18:00 23,392 a------- c:\windows\system32\nscompat.tlb
2009-08-22 18:00 16,832 a------- c:\windows\system32\amcompat.tlb
2009-08-21 23:12 <DIR> -cd----- c:\windows\system32\dllcache\cache
2009-08-21 23:06 228,864 a------- c:\windows\PEV.exe
2009-08-15 11:43 <DIR> --d----- c:\program files\iPod
2009-08-13 18:58 128,512 -c------ c:\windows\system32\dllcache\dhtmled.ocx
2009-08-13 18:58 1,315,328 -c------ c:\windows\system32\dllcache\msoe.dll
2009-08-05 19:01 204,800 -c------ c:\windows\system32\dllcache\mswebdvd.dll

==================== Find3M ====================

2009-08-22 20:18 26,600 a----r-- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-08-05 19:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-03 13:36 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-03 13:36 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-18 05:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 10:08 286,720 a------- c:\windows\system32\wmpdxm.dll
2009-07-04 03:09 915,456 -------- c:\windows\system32\wininet.dll
2009-06-17 00:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-17 00:36 81,920 a------- c:\windows\system32\fontsub.dll
2009-06-12 22:31 80,896 a------- c:\windows\system32\tlntsess.exe
2009-06-12 22:31 76,288 a------- c:\windows\system32\telnet.exe
2009-06-11 00:13 84,992 a------- c:\windows\system32\avifil32.dll
2009-06-10 16:14 132,096 a------- c:\windows\system32\wkssvc.dll
2009-06-10 09:19 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-06-05 11:42 2,060,288 a------- c:\windows\system32\usbaaplrc.dll
2009-06-04 05:09 1,291,264 a------- c:\windows\system32\quartz.dll
2009-05-17 07:58 47,360 a------- c:\docume~1\steven~1\applic~1\pcouffin.sys
2008-09-27 14:05 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092720080928\index.dat

============= FINISH: 7:24:09.40 ===============





Thank you
Steven

Attached Files



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#2 psyclone

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Posted 22 August 2009 - 08:21 PM

I could download RootRepeal on my PC but managed to get it on another PC and then run from USB stick. Have attached the log file.

Hello psyclone,

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.

Thank you for understanding.

Regards,

The weatherman
(Moderator)

Attached Files


Edited by The weatherman, 22 August 2009 - 08:30 PM.


#3 etavares

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Posted 04 September 2009 - 05:39 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#4 psyclone

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Posted 12 September 2009 - 03:10 AM

Since I first posted I have performed the following actions

Had trouble running a number of programs including Malwarebytes. Could not download rootrepeal.

Run Malwarebytes a couple of times
Run ComboFix a couple of times
Uninstall Norton 360.
Reinstall Norton 360

My browser is running slow and Norton 360 keeps stalling/shutting down.


DDS log is as follows

DDS (Ver_09-07-30.01) - NTFSx86
Run by Steven & Adam at 18:02:48.34 on Sat 12/09/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.61.1033.18.1023.465 [GMT 10:00]

AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\CTXFIHLP.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\SYSTEM32\CTXFISPI.EXE
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
svchost.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Steven & Adam\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.theage.com.au/
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.5.2.11\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.5.2.11\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.5.2.11\coIEPlg.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {7A431EC4-CC21-4DF7-9DB1-A2CF74C4CC98} - No File
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AudioDrvEmulator] "c:\program files\creative\shared files\module loader\dllml.exe" -1 audiodrvemulator "c:\program files\creative\shared files\module loader\audio emulator\AudDrvEm.dll"
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [SkyTel] SkyTel.EXE
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [GBB36X Configure] c:\windows\system32\JMRaidTool.exe boot
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTDVDDET] "c:\program files\creative\sound blaster x-fi\dvdaudio\CTDVDDET.EXE"
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/E/3/9/E39C664F-A8E3-4F69-A109-1AE9849204EE/OGAControl.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {4788DE0A-3552-49EA-AC8C-233DA52523B9} - hxxp://www.blackberry.com/devicesoftware/AxLoader.cab
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1158968232375
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {EA1B8527-E422-4909-825A-70BE0694F18E} - hxxps://online.westpac.com.au/wtoa/wtOtherAccounts/portfoliomanagerwt.cab
DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - hxxp://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5327/mcfscan.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.5.2.11\CoIEPlg.dll
Notify: LBTWlgn - c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0305020.00b\SymEFA.sys [2009-9-11 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0305020.00b\BHDrvx86.sys [2009-9-11 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0305020.00b\cchpx86.sys [2009-9-11 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090910.003\IDSXpx86.sys [2009-9-11 276344]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-9-10 611664]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.5.2.11\ccSvcHst.exe [2009-9-11 117640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-26 102448]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090911.033\NAVENG.SYS [2009-9-12 84912]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090911.033\NAVEX15.SYS [2009-9-12 1323568]
S2 gqsgq;gqsgq;c:\windows\system32\drivers\iqtmp.sys --> c:\windows\system32\drivers\iqtmp.sys [?]
S2 rfpbvm;rfpbvm;c:\windows\system32\drivers\qxsjavk.sys --> c:\windows\system32\drivers\qxsjavk.sys [?]
S3 BPIKSp50;BPIKSp50 NDIS Protocol Driver;\??\g:\bpiksp50.sys --> g:\BPIKSp50.sys [?]

=============== Created Last 30 ================

2009-09-12 11:31 <DIR> --d----- C:\ComboFix
2009-09-11 13:47 153,088 -c------ c:\windows\system32\dllcache\triedit.dll
2009-08-30 20:57 <DIR> --d----- c:\windows\system32\N360_BACKUP
2009-08-22 20:18 107,368 a----r-- c:\windows\system32\GEARAspi.dll
2009-08-22 20:18 36,400 a----r-- c:\windows\system32\drivers\SymIM.sys
2009-08-22 20:18 124,976 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-08-22 20:18 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-08-22 20:18 7,456 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-08-22 20:18 806 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-08-22 20:18 <DIR> --d----- c:\program files\Symantec
2009-08-22 20:18 <DIR> --d----- c:\windows\system32\drivers\N360
2009-08-22 20:18 <DIR> --d----- c:\program files\Norton 360
2009-08-22 18:16 <DIR> --d----- c:\program files\NortonInstaller
2009-08-22 18:00 23,392 a------- c:\windows\system32\nscompat.tlb
2009-08-22 18:00 16,832 a------- c:\windows\system32\amcompat.tlb
2009-08-21 23:06 230,912 a------- c:\windows\PEV.exe
2009-08-15 11:43 <DIR> --d----- c:\program files\iPod
2009-08-13 18:58 128,512 -c------ c:\windows\system32\dllcache\dhtmled.ocx
2009-08-13 18:58 1,315,328 -c------ c:\windows\system32\dllcache\msoe.dll

==================== Find3M ====================

2009-08-30 10:11 47,360 a------- c:\docume~1\steven~1\applic~1\pcouffin.sys
2009-08-22 20:18 26,600 a----r-- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-08-05 19:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-25 05:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-18 05:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-13 10:08 286,720 a------- c:\windows\system32\wmpdxm.dll
2009-07-04 03:09 915,456 -------- c:\windows\system32\wininet.dll
2009-06-17 00:36 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-17 00:36 81,920 a------- c:\windows\system32\fontsub.dll
2008-09-27 14:05 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092720080928\index.dat

============= FINISH: 18:03:28.79 ===============

Attached Files



#5 Farbar

Farbar

    Just Curious


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Posted 13 September 2009 - 06:00 PM

Hi psyclone,

Welcome to BC HijackThis forum. I am farbar. I am going to assist you with your problem.

Please refrain from making any changes to your system (updating Windows, installing applications, removing files, etc.) from now on as it might prolong handling your log and make the job for both of us more difficult.

Please go to start -> Run. Copy and paste the bold line in the run-box and click OK:

C:\ComboFix.txt

If a text file opens up, copy and paste the content to your reply.

#6 Farbar

Farbar

    Just Curious


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Posted 17 September 2009 - 04:42 PM

Are you still there?

#7 Farbar

Farbar

    Just Curious


  • Security Developer
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Posted 19 September 2009 - 05:11 PM

This thread will now be closed due lack of activity.

If you need this topic reopened, please send me a PM within a 2 days and I will reopen it for you otherwise start a new topic.




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