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Recovering hard drive files from unbootable, password protected hard drive?


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#1 Johnny Boy

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Posted 22 August 2009 - 03:04 PM

Hey guys, I was working with my grandfathers computer. The computer would not boot, it kept getting the BSOD with "Unmountable Boot Volume" At the top. Annoyed, I decided I was going to just back up whatever files were on it (Just his favorites, he has absolutely no documents or anything else)..by plugging his HD into my home PC as a slave and copying them to my flashdrive. Then I would reinstall XP Home on his Desktop, and use the flashdrive to put back his files...Sounds easy enough right? NO!!!!.....Problem is, his user account on the computer (Ralph), was Password Protected so now when I try to access any of his files (using Windows 7) I get a message saying Access Is Denied. How do I get around this. It is not possible to boot his old computer to take off the password. Are his files recoverable?


Thanks for any help!
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#2 hamluis

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Posted 22 August 2009 - 03:17 PM

You don't have to do all that to overcome an unmountable boot volume error...try running chkdsk /r command on the drive.

Start/Run...type chkdsk X: /r (where X is the drive letter assigned by XP and with spaces between k and X: and X: and /) and then hit Enter.

Louis




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