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How to remove all Norton products


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#1 kullaroo

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Posted 22 August 2009 - 06:35 AM

I am trying to help a friend remove all the Norton products from her computer. Her system is a Pentium 4, 1.50GHz with just 512Mb of memory of which 384Mb is available (the rest is shared for video). I read the post "How to remove Notron products" but it was dated 2006. In other posts I read that the SymNRT.exe tool was obsolete.

I am wondering if these steps are still current or not?

In other posts I found a link to Symantec's ftp site for removal tools and have downloaded the following:
Norton_Removal_Tool.exe dated 20090528
Norton_Removal_Tool_9x.exe dated 20080211
Norton_Removal_Tool_old.exe dated 20090213
SymADataWeb.zip dated 20071113
SymNRT.exe
SymRegFixTool.exe

I would greatly appreciate your advice on which of these should be used and any modifications to the steps given in the original post on how to remove Norton products.

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#2 Bartster

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Posted 22 August 2009 - 10:53 AM

Norton Removal Tool: http://service1.symantec.com/Support/tsgen...005033108162039

Choose the version of Norton you have and follow instructions.
After it finishes, run the tool again.




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