Posted 22 August 2009 - 03:48 PM
Crashout888, I'm sorry but I can't agree with you. I can agree that we disagree and I'm going to explain to you why.
Put yourself in the "reatailers" shoes for a minute and think about dealing with someone that is shouting at them. How quickly would you react to someone shouting as opposed to someone who came into "your" store and explained the problem? Would you be more apt to help them if they were acting "civil" or "shouting like the town cryer"?
I can agree that the software may not have lived up to its claims, but that's no reason to "kill the messenger" or in this case, "the retailer". They are selling a product based on that products track record. They are also possibly selling a product based on "independent" testing results. As you can plainly see from reading a handful of the posts here on Bleeping Computer, you very well know that no one product is the end-all-be-all for viruses, spyware, and the like.
I understand that the retailer sold you a product that you specifically had a problem with, but I'm sure there are even more people that have purchased that same exact product and have had no problems whatsoever.
If you look at what some of the people here run on their computers to keep them clean, you will find that they run more than just an "antivirus" or all-in-one internet security product. Most people are running anywhere from 2 to 5 or 6 different pieces of software to be sure their computers are clean.
Take for instance the differences between Malwarebytes and Superantispyware. You can run both of them on the same computer and one will show infections while the other may not. And they both scanned exactly the same files. The difference??? One has found the infection through testing and disection and the other has not found it as of yet.
If there came a day where one product had the corner on the market, be it in the states, europe or anywhere else in the world, one would have to ask themselves "how are they doing it? Are they the ones making the viruses and spyware in te first place?" That day will probably never come to light.
Why do you think there are so many choices when it comes to antivirus or internet security?
"Admire those who attempt great things, even though they fail."