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Not sure what infected with...


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16 replies to this topic

#1 Padraig

Padraig

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  • Local time:03:17 AM

Posted 21 August 2009 - 11:50 PM

I'm not sure exactly what the problem is. This is my laptop. Every now and then, while I am browsing, The browser will freeze and then close on it's own. Also, from the time I start the computer until it actually gets up to the desktop, at least 5 minutes pass, sometimes longer.
Please, any help on this matter will be helpful. I've only had this laptop for just under a year, never had any problems until maybe 4 months or so ago. It is driving me crazy. I have scanned with Malwarebytes, never comes up with anything. My Norton doesn't come up with anything. Please help.....



DDS (Ver_09-07-30.01) - NTFSx86
Run by irish9745 at 22:18:13.85 on Fri 08/21/2009
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_13
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1013.248 [GMT -4:00]

SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Norton 360\Engine\3.5.2.10\ccSvcHst.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\TODDSrv.exe
C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Norton 360\Engine\3.5.2.10\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\irish9745\Desktop\dds.scr
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
uWindow Title = Windows Internet Explorer provided by Yahoo!
uSearch Bar =
mStart Page = hxxp://www.comcast.net/
mDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
mWindow Title = Windows Internet Explorer provided by Comcast
uInternet Settings,ProxyOverride = *.local
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.5.2.10\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.5.2.10\IPSBHO.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.15642\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.5.2.10\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - No File
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [iolo Startup] "c:\program files\iolo\common\lib\ioloLManager.exe"
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &Yahoo! Search - file:///c:\program files\yahoo!\Common/ycsrch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Yahoo! &Dictionary - file:///c:\program files\yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - file:///c:\program files\yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - file:///c:\program files\yahoo!\Common/ycsms.htm
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} - hxxp://www.musicnotes.com/download/mnviewer.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {49232000-16E4-426C-A231-62846947304B} - hxxps://wimpro2.cce.hp.com/ChatEntry/downloads/sysinfo.cab
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\google\google toolbar\component\fastsearch_A8904FB862BD9564.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.5.2.10\CoIEPlg.dll
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\irish9~1\appdata\roaming\mozilla\firefox\profiles\eeneuazy.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: network.proxy.type - 4
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: browser.cache.memory.capacity - 16000
FF - user.js: browser.chrome.favicons - fales
FF - user.js: browser.display.show_image_placeholders - true
FF - user.js: browser.turbo.enabled - true
FF - user.js: browser.urlbar.autocomplete.enabled - true
FF - user.js: browser.urlbar.autofill - true
FF - user.js: content.max.tokenizing.time - 3000000
FF - user.js: content.maxtextrun - 4095
FF - user.js: content.notify.backoffcount - 5
FF - user.js: content.notify.interval - 1000000
FF - user.js: content.notify.ontimer - true
FF - user.js: content.switch.threshold - 1000000
FF - user.js: dom.disable_window_status_change - true
FF - user.js: network.http.max-connections - 48
FF - user.js: network.http.max-connections-per-server - 16
FF - user.js: network.http.max-persistent-connections-per-proxy - 16
FF - user.js: network.http.max-persistent-connections-per-server - 8
FF - user.js: network.http.pipelining - true
FF - user.js: network.http.pipelining.firstrequest - true
FF - user.js: network.http.pipelining.maxrequests - 8
FF - user.js: network.http.proxy.pipelining - true
FF - user.js: network.http.request.max-start-delay - 0
FF - user.js: nglayout.initialpaint.delay - 1000
FF - user.js: plugin.expose_full_path - true
FF - user.js: ui.submenuDelay - 0

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0305020.00a\SymEFA.sys [2009-8-20 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0305020.00a\BHDrvx86.sys [2009-8-20 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0305020.00a\cchpx86.sys [2009-8-20 482432]
R1 ElRawDisk;ElRawDisk;c:\windows\system32\drivers\elrawdsk.sys [2008-6-27 20392]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090810.001\IDSvix86.sys [2009-8-11 293424]
R2 ioloFileInfoList;iolo FileInfoList Service;c:\program files\iolo\common\lib\ioloServiceManager.exe [2009-1-20 615280]
R2 ioloSystemService;iolo System Service;c:\program files\iolo\common\lib\ioloServiceManager.exe [2009-1-20 615280]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.5.2.10\ccSvcHst.exe [2009-8-20 117640]
R2 YahooAUService;Yahoo! Updater;c:\program files\yahoo!\softwareupdate\YahooAUService.exe [2008-11-9 602392]
R3 dc3d;USBCCGP filter driver (dc3d);c:\windows\system32\drivers\dc3d.sys [2009-1-15 15360]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\n360\0305020.00a\symndisv.sys [2009-8-20 48688]

============== File Associations ===============

JSEFile=NOTEPAD.EXE %1
VBEFile=NOTEPAD.EXE %1
VBSFile=NOTEPAD.EXE %1

=============== Created Last 30 ================

2009-08-21 07:56 <DIR> --d----- c:\windows\$regcmp$
2009-08-20 07:15 93,024 a------- c:\windows\system32\IncContxMenu.dll
2009-08-20 00:58 107,368 a----r-- c:\windows\system32\GEARAspi.dll
2009-08-20 00:58 26,600 a----r-- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-08-17 20:43 <DIR> --d----- c:\program files\Microsoft Windows 7 Upgrade Advisor
2009-08-17 18:16 499,712 a------- c:\windows\system32\kerberos.dll
2009-08-17 18:16 218,624 a------- c:\windows\system32\msv1_0.dll
2009-08-17 18:16 175,104 a------- c:\windows\system32\wdigest.dll
2009-08-17 18:16 270,848 a------- c:\windows\system32\schannel.dll
2009-08-17 18:16 1,259,008 a------- c:\windows\system32\lsasrv.dll
2009-08-17 18:16 439,864 a------- c:\windows\system32\drivers\ksecdd.sys
2009-08-17 18:16 72,704 a------- c:\windows\system32\secur32.dll
2009-08-17 18:16 9,728 a------- c:\windows\system32\lsass.exe
2009-08-14 16:46 <DIR> --d----- c:\program files\System Protect
2009-08-12 07:10 71,680 a------- c:\windows\system32\atl.dll
2009-08-12 07:10 160,256 a------- c:\windows\system32\wkssvc.dll
2009-08-12 07:10 2,066,432 a------- c:\windows\system32\mstscax.dll
2009-08-12 07:09 91,136 a------- c:\windows\system32\avifil32.dll
2009-08-12 07:09 313,344 a------- c:\windows\system32\wmpdxm.dll
2009-08-12 07:09 4,096 a------- c:\windows\system32\msdxm.ocx
2009-08-12 07:09 4,096 a------- c:\windows\system32\dxmasf.dll
2009-08-12 07:09 7,680 a------- c:\windows\system32\spwmp.dll
2009-08-12 07:09 8,147,456 a------- c:\windows\system32\wmploc.DLL
2009-08-12 07:09 43,520 a------- c:\windows\system32\msdxm.tlb
2009-08-12 07:09 18,432 a------- c:\windows\system32\amcompat.tlb
2009-07-28 22:40 828,416 a------- c:\windows\system32\wininet.dll
2009-07-28 22:40 78,336 a------- c:\windows\system32\ieencode.dll

==================== Find3M ====================

2009-08-20 07:04 143,360 a------- c:\windows\inf\infstrng.dat
2009-08-20 07:04 143,360 a------- c:\windows\inf\infstor.dat
2009-08-20 07:04 51,200 a------- c:\windows\inf\infpub.dat
2009-08-20 00:58 124,976 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-08-20 00:58 7,456 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-08-20 00:58 806 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-08-18 15:20 25,648 a----r-- c:\windows\system32\drivers\SymIMV.sys
2009-08-14 11:14 2,102,112 a------- c:\windows\system32\Incinerator.dll
2009-08-03 13:36 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-03 13:36 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-07-14 12:05 30,208 a------- c:\windows\system32\iolobtdfg.exe
2009-07-07 21:36 11,776 a------- c:\windows\system32\smrgdf.exe
2009-07-04 19:04 87,608 a------- c:\users\irish9~1\appdata\roaming\inst.exe
2009-07-04 19:04 47,360 a------- c:\users\irish9~1\appdata\roaming\pcouffin.sys
2009-06-15 10:53 156,672 a------- c:\windows\system32\t2embed.dll
2009-06-15 10:52 23,552 a------- c:\windows\system32\lpk.dll
2009-06-15 10:52 72,704 a------- c:\windows\system32\fontsub.dll
2009-06-15 10:51 10,240 a------- c:\windows\system32\dciman32.dll
2009-06-15 08:42 289,792 a------- c:\windows\system32\atmfd.dll
2009-06-03 07:47 665,600 a------- c:\windows\inf\drvindex.dat
2008-10-30 01:30 212 a------- c:\users\irish9~1\appdata\roaming\wklnhst.dat
2008-06-01 10:40 32 a------- c:\programdata\ezsid.dat
2008-06-01 10:40 32 a------- c:\progra~2\ezsid.dat
2008-06-01 10:36 174 a--sh--- c:\program files\desktop.ini
2007-11-13 17:04 8 a------- c:\users\irish9~1\appdata\roaming\usb.dat.bin
2006-11-30 21:07 262,144 a------- c:\progra~2\ntuser.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2009-03-25 12:08 245,760 a--sh--- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\ietldcache\index.dat
2008-12-01 09:47 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2008-12-01 09:47 32,768 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-12-01 09:47 16,384 a--sh--- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2009-03-26 00:24 16,384 a--sh--- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009032620090327\index.dat
2009-03-22 21:15 245,760 a--sh--- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat

============= FINISH: 22:22:40.85 ===============

Attached Files



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#2 thcbytes

thcbytes

  • Malware Response Team
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  • Local time:02:17 AM

Posted 03 September 2009 - 06:52 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
Proud member - Unified Network of Instructors and Trained Eliminators
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I do not accept personal donations for assistance provided. I would ask that you instead consider donating the greatest gift - Organ Donation. Your organs are of no use to you when your gone. You will save a life that would otherwise be lost!

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#3 Padraig

Padraig
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Posted 03 September 2009 - 07:39 PM

Attached please find the requested dds re-scan. I usually use Malwarebytes' Anti-malware but it doesn't really seem to find much. Same things are happening still. System takes almost 5 minutes or more to start up to the desktop. Browser occasionally closes on its own.

Attached Files



#4 m0le

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Posted 08 September 2009 - 06:52 PM

Hi Padraig,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#5 Padraig

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Posted 09 September 2009 - 10:40 PM

Hi m0le,
Thank you for responding to my post. i do hope that you can help me with this. I don't have too much more patience.

Padraig

#6 m0le

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Posted 10 September 2009 - 06:59 AM

Okay padraig let's try and find the problem.

The DDS log is clean so we're going to be looking for rootkits initially.

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.

    First Location
    Second Location
    Third Location

  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Please run MBAM again - making sure it is on Full Scan and you remove what it finds - and post the log. If it's finding anything at all it would be useful to see what it is.

Thanks :thumbup2:
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#7 Padraig

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Posted 11 September 2009 - 10:29 PM

I have downloaded the RoorRepeal as requested. I ran a scan as directed, but it sems to freeze. It shows that it is still scanning, current folder being scanned C:\Windows\winsxs\Manifests. Status of all files scanned up to that point show "Locked to the Windows API!" Then the RootRepeal window closes on its own. Doesn't give me an option to save a report or anything.

#8 m0le

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Posted 12 September 2009 - 04:54 AM

That's an indicator of what we may be dealing with. Can you try and run Gmer.

We need to scan for Rootkits with GMER
  • Please download GMER from one of the following locations, and save it to your desktop, please rename it as gamer.exe.
    • Main Mirror
      This version will download a randomly named file (Recommended)
    • Zip Mirror
      This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Close any and all open programs, as this process may crash your computer.
  • Double click Posted Image or Posted Image on your desktop.
  • Allow the gmer.sys driver to load if asked.
  • You may see this window. If you do, click No.
    Posted Image
  • Click on Posted Image and wait for the scan to finish.
  • If you see a rootkit warning window, click OK.
  • Push Posted Image and save the logfile to your desktop.
  • Copy and Paste the contents of that file in your next post.


Thanks :thumbup2:
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#9 Padraig

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Posted 12 September 2009 - 04:25 PM

Here are the saved results of the GMER scan.





GMER 1.0.15.15077 [gamer.exe.exe] - http://www.gmer.net
Rootkit scan 2009-09-12 17:23:34
Windows 6.0.6002 Service Pack 2


---- System - GMER 1.0.15 ----

SSDT 9CA85068 ZwAlertResumeThread
SSDT 9CA88068 ZwAlertThread
SSDT 9E2B26B8 ZwAllocateVirtualMemory
SSDT 9C9086B0 ZwAlpcConnectPort
SSDT 9CBFF048 ZwAssignProcessToJobObject
SSDT 9E2B81F0 ZwCreateMutant
SSDT 9E2BDE38 ZwCreateSymbolicLinkObject
SSDT 9E22DA40 ZwCreateThread
SSDT 9E1A6048 ZwDebugActiveProcess
SSDT 9E2B28D0 ZwDuplicateObject
SSDT 9E2B2098 ZwFreeVirtualMemory
SSDT 9DBFA118 ZwImpersonateAnonymousToken
SSDT 9DBF5068 ZwImpersonateThread
SSDT 9C908638 ZwLoadDriver
SSDT 9E2B3EE8 ZwMapViewOfSection
SSDT 9DFF8068 ZwOpenEvent
SSDT 9E2B2B30 ZwOpenProcess
SSDT 9C984358 ZwOpenProcessToken
SSDT 9E148AD0 ZwOpenSection
SSDT 9E2B2A20 ZwOpenThread
SSDT 9E2BC970 ZwProtectVirtualMemory
SSDT 9C977150 ZwResumeThread
SSDT 9C971C68 ZwSetContextThread
SSDT 9E2B3C90 ZwSetInformationProcess
SSDT 9E1A10D0 ZwSetSystemInformation
SSDT 9DFFC0B0 ZwSuspendProcess
SSDT 9DF067D0 ZwSuspendThread
SSDT 9D904598 ZwTerminateProcess
SSDT 9C9BD400 ZwTerminateThread
SSDT 9CA80308 ZwUnmapViewOfSection
SSDT 9E2B23A8 ZwWriteVirtualMemory
SSDT 9E2BC1D0 ZwCreateThreadEx

---- Kernel code sections - GMER 1.0.15 ----

.text ntoskrnl.exe!KeInsertQueue + 30D 824AE944 8 Bytes [68, 50, A8, 9C, 68, 80, A8, ...]
.text ntoskrnl.exe!KeInsertQueue + 321 824AE958 4 Bytes [B8, 26, 2B, 9E]
.text ntoskrnl.exe!KeInsertQueue + 32D 824AE964 4 Bytes [B0, 86, 90, 9C] {MOV AL, 0x86; NOP ; PUSHF }
.text ntoskrnl.exe!KeInsertQueue + 381 824AE9B8 4 Bytes [48, F0, BF, 9C]
.text ntoskrnl.exe!KeInsertQueue + 3E5 824AEA1C 4 Bytes [F0, 81, 2B, 9E]
.text ...

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Internet Explorer\iexplore.exe[3140] kernel32.dll!DuplicateConsoleHandle + 196 76319104 7 Bytes JMP 04330034
.text C:\Program Files\Internet Explorer\iexplore.exe[3140] USER32.dll!SetWindowsHookExW 778D87AD 5 Bytes JMP 6F609521 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3140] USER32.dll!CallNextHookEx 778D8E3B 5 Bytes JMP 6F5FCB69 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3140] USER32.dll!UnhookWindowsHookEx 778D98DB 5 Bytes JMP 6F5743F6 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3140] USER32.dll!CreateWindowExW 778E1305 5 Bytes JMP 6F60D3AC C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3140] USER32.dll!DialogBoxParamW 779010B0 5 Bytes JMP 6F5351FD C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3140] USER32.dll!DialogBoxIndirectParamW 77902EF5 5 Bytes JMP 6F703C10 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3140] USER32.dll!DialogBoxParamA 77918152 5 Bytes JMP 6F703BAD C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3140] USER32.dll!DialogBoxIndirectParamA 7791847D 5 Bytes JMP 6F703C73 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3140] USER32.dll!MessageBoxIndirectA 7792D4D9 5 Bytes JMP 6F703B42 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3140] USER32.dll!MessageBoxIndirectW 7792D5D3 1 Byte [E9]
.text C:\Program Files\Internet Explorer\iexplore.exe[3140] USER32.dll!MessageBoxIndirectW 7792D5D3 5 Bytes JMP 6F703AD7 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3140] USER32.dll!MessageBoxExA 7792D639 5 Bytes JMP 6F703A75 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3140] USER32.dll!MessageBoxExW 7792D65D 5 Bytes JMP 6F703A13 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3140] ole32.dll!OleLoadFromStream 77AF1E12 5 Bytes JMP 6F703F78 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3140] ole32.dll!CoGetClassObject 77B0FABC 5 Bytes JMP 0433013F
.text C:\Program Files\Internet Explorer\iexplore.exe[3140] ole32.dll!CoCreateInstance 77B29EA6 5 Bytes JMP 6F60D408 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[3140] ole32.dll!CoCreateInstanceEx 77B29EE9 5 Bytes JMP 043300B8
.text C:\Program Files\Internet Explorer\iexplore.exe[5984] USER32.dll!CreateWindowExW 778E1305 5 Bytes JMP 6F60D3AC C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5984] USER32.dll!DialogBoxParamW 779010B0 5 Bytes JMP 6F5351FD C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5984] USER32.dll!DialogBoxIndirectParamW 77902EF5 5 Bytes JMP 6F703C10 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5984] USER32.dll!DialogBoxParamA 77918152 5 Bytes JMP 6F703BAD C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5984] USER32.dll!DialogBoxIndirectParamA 7791847D 5 Bytes JMP 6F703C73 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5984] USER32.dll!MessageBoxIndirectA 7792D4D9 5 Bytes JMP 6F703B42 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5984] USER32.dll!MessageBoxIndirectW 7792D5D3 1 Byte [E9]
.text C:\Program Files\Internet Explorer\iexplore.exe[5984] USER32.dll!MessageBoxIndirectW 7792D5D3 5 Bytes JMP 6F703AD7 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5984] USER32.dll!MessageBoxExA 7792D639 5 Bytes JMP 6F703A75 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[5984] USER32.dll!MessageBoxExW 7792D65D 5 Bytes JMP 6F703A13 C:\Windows\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)

---- User IAT/EAT - GMER 1.0.15 ----

IAT C:\Windows\Explorer.EXE[3484] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusShutdown] [74C57817] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[3484] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCloneImage] [74CAA86D] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[3484] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDrawImageRectI] [74C5BB22] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[3484] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetInterpolationMode] [74C4F695] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[3484] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdiplusStartup] [74C575E9] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[3484] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateFromHDC] [74C4E7CA] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[3484] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateBitmapFromStreamICM] [74C88395] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[3484] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipCreateBitmapFromStream] [74C5DA60] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[3484] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageHeight] [74C4FFFA] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[3484] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipGetImageWidth] [74C4FF61] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[3484] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDisposeImage] [74C471CF] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[3484] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipLoadImageFromFileICM] [74CDCAE2] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[3484] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipLoadImageFromFile] [74C7C8D8] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[3484] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipDeleteGraphics] [74C4D968] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[3484] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipFree] [74C46853] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[3484] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipAlloc] [74C4687E] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)
IAT C:\Windows\Explorer.EXE[3484] @ C:\Windows\Explorer.EXE [gdiplus.dll!GdipSetCompositingMode] [74C52AD1] C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6002.18005_none_9e50b396ca17ae07\gdiplus.dll (Microsoft GDI+/Microsoft Corporation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 Wdf01000.sys (WDF Dynamic/Microsoft Corporation)
AttachedDevice \Driver\tdx \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\tdx \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\tdx \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

---- EOF - GMER 1.0.15 ----

#10 m0le

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Posted 12 September 2009 - 06:44 PM

Gmer says there's no problem. :thumbup2:

Let's go back to the original plan and run MBAM on Full Scan.


Then

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
This should give us a good idea of what we're up against - which at the moment looks like a hardware issue and not malware.
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#11 Padraig

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Posted 13 September 2009 - 12:19 PM

i have attached both the latest MBAM scan results and the ESET Scan results. As for the MBAM results, that has been the same result over the last few weeks.

Attached Files



#12 m0le

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Posted 13 September 2009 - 06:33 PM

Some signs of infection with the scans so something is around or has been around.

Let's try something a bit more powerful.

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop but rename it Combo-Fix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combo-Fix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Please also let me know if any of the symptoms are stopped after this first run. Thanks :thumbup2:
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#13 Padraig

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Posted 14 September 2009 - 11:13 AM

Attached are the Combo Fix results. Doesn't seem like anything changed. A few icons added back to desktop but still taking a long time to boot.. :thumbup2:

Attached Files



#14 m0le

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Posted 14 September 2009 - 02:06 PM

Have you rebooted your PC since running Combofix?

If not, please do so. If you have then let me know.
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#15 Padraig

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Posted 14 September 2009 - 02:58 PM

Yes i have... Twice actually.




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